Great vape shop! Clean & they have a HUGE selection! Justin who helped me out tonight was super…read moreknowledgeable & very welcoming! He knew his stuff! I picked up some D8 but I also picked up some THC-O. Really interesting! I'm hoping they get THCV soon since it's next to my nail shop. He did mention their Winston store (off Reynolda has THC-V) if you need some vapes or other goodies, check them out!

Just a few months ago I reviewed this location, very impressed with the service I got during a…read morevisit. I retract that review. I went in looking for new vape equipment and I feel like they showed their true colors as far the ethics behind this company are concerned. I bought a new vape very different from the ones I usually get. When I got home and tried to remove the top, which is where the coil is and you fill the solution in this model, I couldn't budge it. I had bought a box of replacement tops so I tried one of those....nothing. I did this with 3 tops before I finally went to my neighbor, a big man, that had to finally get his pocket knife out to accomplish this feat. I have bad arthritis in my right hand so I knew this wasn't the one for me. I brought it back and explained my situation asking if I could exchange it and pay more for another model. After a lot of back and forth he asked for my receipt, I told him when the clerk asked if I had wanted a receipt I told her to save the paper. I suggested looking at the computer under my phone number, he had an excuse for that. Finally the clerk that waited on me walked in and I asked if she remembered selling it to me the day before, she said yes. He said I still needed the receipt......this is the point that I knew I was dealing with a shady company! What would me not having a little piece of paper showing I had bought it make a difference when the person that sold it to me just acknowledged my purchase? Then all 3 employees there began pointing to the signs stating "All Purchases Are Final", I don't think me having my receipt would have even sufficed. Aren't there circumstances under which a good company should make exceptions? I never asked for a refund, all I wanted was to pay more and get a vape that I wouldn't have so much trouble with. I'm not sure if the owner of this small chain drills NO EXCHANGES and NO RETURNS in to his employees heads so much that they're petrified to break the rule or what but I viewed it as just ridiculous. I now consider this one of the most ethical businesses I've ever dealt with.

The 1st time my sister and I visited this store, we loved it. The Manager on duty was very helpful…read moreand friendly! However, we went in today, and were ignored by 3 people behind the counter. One of them was the Manager. They were in a convo, so didn't want to interrupt. Thought when we paused in one area for a bit, at least one of them would get the message. They did not, and I'm not going to beg anyone to take my money, so we left. I'm giving 3 stars because our 1st experience was positive, but we won't go back. They need to understand that they have plenty of competition.

I have a product unopened never taken out of the box. the code will NOT authenticate but they wont…read morelet me SWITCH it out for something else and/or pay the difference. what the actual fuck... you literally cannot get good business from ANY of these stores. its fucking bullshit.

I love this place! I always stop by here when I'm close by. The best customer service ever and…read morenever disappointed with my purchase! Wish I lived closer

Wonderful service! The vibe at hippie house is so genuinely good and I left very happy. Not only…read morebecause I left with some decent product but because shopping here felt like shopping with a friend. Highly recommend!

DO NOT BUY CIGARS FROM THIS PLACE!!!…read more Yesterday I bought what I thought would be a nice Oliva G series. The moment I punched it the end blew out and wouldn't draw air. Needless to say the cigar was very dry and ruined. I went to the store today and asked if they would refund the purchase and the lady behind the counter said they aren't supposed to do that. I then asked if the bad product could be exchanged and she said no and I would have to talk to the boss. I asked where the boss was and the response was i don't know. I asked if we can call the boss and they either couldn't or wouldn't make the call. My final comment was that if we cannot find a solution, then I would have to go on social and write about the experience. The response I received from the associate working was a complete dismissal and a head shake. Sorry, but that was a terrible response to a customer. To summarize, this store sells bad products, will not exchange or refund, and their solution was to offer 10% off another purchase. Yes please, I would love to buy another dried out nasty cigar. DO NOT BUY CIGARS FROM THIS PLACE!!! I would love to have management respond to this post, but it looks like no one responds or cares about the customer service here. Very unfortunate. However, if management does respond and possibly offer a solution I would love to update my review.

It was my first time in any vape shop I was always kind of uncomfortable with all the colorful…read morelighting n bell&whistles on the outside drawing you in kind of like that scene in the Pinocchio movie But I was pleasantly surprised with the atmosphere and inventory and the very helpful and kind employee. I was not believing the pricing it was way lower than I expected and I walked away a happy guy. I will be back when I have more self control. I couldn't stop looking as I was walking out pausing to tell myself I need to go and come back later. But I did notice the lack of shopping carts that I just may need next time..

all the employees are great except for the old tall bald guy he's very rude he ids who he wants to…read morenot everyone.

Great service and very friendly owner and staff. Highly recommend. Competitive prices.read more

Smoke city in kernersville is not exactly good on prices, and the best employee they have is Ally a…read morenight shift clerk, and she was efficient on using her personal Hot spot for service to get that sale , but the day staff this morning on July 21st turned us away bc we only had a card and we have to walk there so yeah, their are differences in employee that care and those that are just there to take up payroll.

Wonderful staff and products/selection! I would highly recommend speaking to Tanya, as she did…read morefantastic assisting me and getting me exactly what I needed my first time here.

I can't believe I'm the first review. This place is so great, it was recommended to me and I…read morerecommend it to anyone who asks. The staff is great and can answer any question you throw at them. I highly recommend!