visited the Jupiter location and met with Dr. Garrett Nguyen as a new patient. My…read moreexperience from the moment I called for an appointment, to the registration process and treatment by Dr. Nguyen was very efficient, welcoming and professional. He removed the piece of glass embedded in the bottom of my foot following the X-ray. I left pain free and he recommended a brand of sneakers styled for my feet. I highly recommend Paley Institute for issues related to their expertise.

I have received exceptional care from numerous physicians at Paley - Drs. Raffa, Westerhaus, Minas,…read moreLichtblau and Lamm and their exceptional nurses, physician assistants, physical therapists, and adminstrative staff. Paley Institute's team are world class and have changed lives, including mine. I am also a volunteer at Quantum House and have met families from around the world who travel to Paley for cutting-edge pediatric PT and surgeries. It makes me sad that Paley's stellar reputation is being sullied online. This is my #1 choice for orthopedic and neurosurgical treatment in South Florida.

The 1 star review below is downright wrong and misinformed. If you were the Chief of Pediatric…read moreOrthopedic surgery at one of the most prestigous hospitals in the world, I think an emergency or two might come up! Go to Zocdoc, Google or other review sites from patients who were actually treated by Feldman and you will see what I mean. Hands down, best Orthopedic doc in NYC. Likely, the world considering the standards in NYC and NYU. Gets flown all over the world to perform life changing surgeries. Excellent credentials, extremely knowledgable, decades of experience, excellent patient care, truly cares about his patients and giving them their lives back or giving them the quality of life they want but can't obtain without him. I would recommend to anyone for any injury that he treats. I chose him over HSS. That speaks volumes if you know anything about NYU and HSS.

I am very disappointed with my experience specifically with Dr. Feldman. After waiting over an…read morehour, the appointment felt rushed, dismissive and impersonal. After living with increasing burning pain, numbness, tingling, weakness and falls following a previous spinal fusion (with another surgeon), I came seeking answers and guidance. Instead, I left feeling like my concerns were brushed aside rather than thoroughly evaluated. I felt there was little interest in investigating why my condition has continued to worsen. I left in tears, discouraged and without a clear path forward.

Dr Randazzo did surgery on my broken hip. Everything seemed ok for a couple of months. Then started…read morehaving pain every step I took. He would not return my call nor my physical therapist. I had trouble finding a surgeon who would correct the problem so 6 months I was in significant pain. 3 orthopedic surgeons said that the hardware that was in my leg was to big. Finally found a surgeon who would do a revision. I can now walk without pain!

All is good here. Dr. Seibel is fabulous. The staff is cheerful and helpful. I went there for a…read moretotal knee replacement.

I have seen Dr. Berry Werries twice now and I can say that unequivocally he is such a great ortho…read moredoctor extremely caring and patient. He sees you right on time with barely any waiting. He recently moved to South Florida from Illinois where he had a thriving practice but family medical needs came first. His office staff are just as nice and I am very happy to have found him. West Palm Beach is very lucky to have a doctor like him!

Dr Werries was my surgeon for a meniscectomy and debridement of my knee in April 2019. I'll start…read moreby saying that I have had 12 orthopedic surgeries by 7 different orthopedic surgeons, including multiple surgeries on my other knee, and I have worked at academic medical centers for 22 years, so I have a pretty good idea what distinguishes a good surgeon from one that is not so good. In this type of surgery, pain results from the surgical procedure itself, since there is nothing other than debridement, so pain is inversely proportional to skill. I was walking without assistance (cane or crutches) that evening, and other than 2 doses of ibruprofen, I took nothing for pain. Even though I went back to work in 2 days, almost no one noticed anything abnormal. I was walking with a nearly normal gait by 4 days. So I would have to conclude that he did a pretty outstanding job. In addition, he has a great personality, and on top of that, his office staff are terrific. 100% recommendation from me!

The staff is friendly. I guess the new thing is to scan a QR code to check in. Dr. Jonathan Shaw…read moretook his time to explain how he will replace my husband's hip and answered all our questions. His nurse gave us detailed instructions on what needs to be done for pre-op with the VA. The whole process was very informative and thorough.

My wife was recently seen at Palm Beach Orthopedic Institute. You refused to see her until she…read morehanded you a credit card. After the initial charges, they later placed additional charges on her card without our approval. I wrote to the local office about this, now they are refusing to provide follow up care for my wife and have abandoned her as a patient. Your doctor did bare minimal for my wife, and she has a serious injury to her foot and ankle. Stay away from these people, their billing practices are a nightmare. I will be writing to the corporate office with an attorney if needed for patient abandonment.

He surely cured the problem I had been suffering with my knee after the surgery I had the previous…read moreyear by a different surgeon not from PBOI. Sure there sometimes there is a longer than usual wait time but I figured he may be treating another patient with a problem worse than mine so I have to give him credit for being that efficient and caring. Plus the persons at the desk will surely inform patients of how long the delay might be. They are very accommodating. He gets 5 stars from me.

Dr. Cooney might be the best orthopedic surgeon on the planet but all of that goes out the window…read morewhen you repeatedly are left waiting in the lobby for an hour or more past your given appointment time. This is the second visit for my daughter and both visits we have arrived 15 minutes before her appointment and have been left for over an hour before even being moved into a room. If it was my appointment and not my daughters I would have found another office that can respect their patients time. Palm Beach Orthopedic Institute needs to get their act together!!

From the start, everything went wrong. Dr. Minas said after hip surgery I could go home the…read morefollowing afternoon. All the nurses and physical therapist told me I should stay three or four days. They were right and I had serious complications leaving the hospital too early. Dr. Minas recommended their inpatient rehab facility for rehab. My insurance company didn't agree and l ended up spending two additional days in the hospital as this argument went back-and-forth. Another time his assistant Jeff raised his voice to me at questioning why I thought I needed to have surgery in my other hip. it was Dr. Minas who originally said that it may be possible And to have a consult. It is difiicult to talk to anyone even tho they promise an answer within 24 hours that does not happen and Dr Minas always seems to be out of town.

Wish I could give zero stars. Avoid Dr. Minas and the Paley Institute at all costs. I've never met…read morea doctor who is so inconsiderate, dismissive, and just a terrible person and untrustworthy surgeon. On top of that, the Paley Institute staff is extremely unorganized, uncommunicative, and misleading. Every single doctor I've consulted says that they won't do the procedure that Dr. Minas recommends, despite the fact that they are experienced in doing it. And Dr. Minas refuses to explain why that is. Furthermore, he refused to answer additional questions I had concerning my second surgery. His last response to me was immature, arrogant, and unprofessional. I tried following up with his research coordinator, Liana Leja, but she completely ignored my concerns and never responded to me. Dr. Minas really knows how to get your hopes up and then tear them all down. He said I might be able to run competitively at 2 years postoperative, which I was so excited to hear because running has been my lifelong passion and I would do anything to get it back. Then at a later visit, he said that he did not understand the intensity and extent of my competitive running, and then said he's not going to do my surgery. As a supposedly well-renowned orthopedic surgeon, how do you not know the definition of competitive running? Why would you tell me it was possible, and then make up the excuse that you didn't know what I meant? And why would you say you don't feel comfortable doing the surgery anymore when he said that it would delay a knee replacement by 10-15 years? If it really would delay a knee replacement, then wouldn't doing the surgery be better than not doing it at all? I don't even know how his administrative assistant, Ash Itinger, got hired. Her lack of communication skills is inexcusable. I went days without hearing back from her, and had to keep emailing and leaving her voicemails in order to get any kind of response. It was like pulling teeth with her. She also never responded whenever I would ask if Dr. Minas was running late. Instead, I've had to wait over 20 minutes at each appointment for him to show up. Ash said that the Paley Institute would call me about a time to come in for my COVID test that I needed to have done before my first surgery. After no one did, I called them and they told me to stop by between 9am and 1pm on Saturday. When I got there, it was closed. I called and called and then got a hold of someone at the hospital, who said that they only do the COVID test between 9 and 11am on Saturdays. They told me I needed to be tested 48 hours in advance (my surgery was Monday), so it was a complete waste of my time and money. Ash also said that local hotels offer discounts for out-of-state patients such as myself. When I called, I found out that was not the case. The savings was no different than if you signed up to be a Marriott rewards member, which is free to do and anyone can do. Ash also said that there was a free shuttle between the hotel and hospital. Apparently it doesn't run on weekends though (which is when I had to go there twice for the COVID test), and I couldn't take it on the day of surgery because they rescheduled it from 10am to 5am. So really, the shuttle was just another false promise and I had to rack up my credit card with Uber rides. Besides that, they told me I had to be there at 5am, and then I ended up having to wait over an hour outside because they weren't even open. Also, the hospital told me just to wear comfortable clothing and to not wear any jewelry on the day of surgery. If it had not been for my dad, who told me not to eat or drink anything on the day of surgery, then I would've ate breakfast and drank water just like I do everyday first thing when I wake up in the morning. That was the hospital's responsibility to inform me of that; not my dad's. And it would've cost me missing my surgery that day all because the Paley staff failed to do their job and relay that vital information to me. To sum it up, I really regret putting my trust in Dr. Minas and the Paley Institute, and I would never go back or recommend that anyone else go there. It was such a waste of my time, money, and energy, and it did nothing to help the problems with my knee.

HSS has an amazing location in downtown West Palm Beach. The office is beautifully decorated with…read morelocal artwork. Dr. Simovitch has an excellent bedside manner and know what he is doing. He wants to find out what the issue is before treating the symptoms. That is rare as other surgeons I've seen just want to inject before actually knowing what is going on. Highly recommended for any shoulder issues.

Dr Simovitch did my husband's arm surgery. He is very personable, comforting, caring and an…read moreunbelievable surgeon. He makes his patients feel confident in his abilities. I wouldn't let anyone else operate on me or my husband.

When I needed a good doctor to operate on my arthritic condition in my left hand, I went to the…read moresame doctor who successfully addressed the same issue in my other hand. Dr Butler. He operated on it and once again successfully resolved the issue. The nurses in the prep room who prepared me for surgery as well as after my surgery (I wish I remembered their names) were outstanding. So you wonder why I only gave 4 stars. Well my surgery was originally scheduled for Mar 3. I was told that I would receive a call the day before as to what time to be there. When I heard nothing the day before, I called regarding this. I left a message and got a call from Krystalie saying that I called on Feb 19 saying my hand was better and cancelled the surgery. I would like to see the phone records and documentation from HSS showing that I called on that or any day to cancel. I NEVER cancelled the scheduled surgery for Mar 3. Further I went for my pre-op on Feb 19. If I was going to cancel or did, why would I have kept and gone to the appointment for Feb 19? Krystalie was adament that I did but I felt it was better to not burn my bridge here. The schedule was rescheduled for Mar 10. I made sure to document all and verify with Krystalie for the Mar 10 surgery which was done on that day using the patient portal. Now for the record, I did speak with Krystalie on February 4, regarding if there was a timing issue between my scheduled Feb 19 pre-op and the surgery originally scheduled for Mar 3. Krystalie said that there was no issue here.

After nine shoulder surgeries, I can say with confidence that Dr. Colasanti stands out for both his…read moreclinical expertise and his level of care. From the first visit, he approached my case with a high level of thoroughness and attention. He personally reviewed my MRIs and X rays in detail with me, pointed out specific areas of joint damage, explained why my symptoms aligned with the imaging findings, and walked me through the reasoning behind each treatment option. He welcomed questions, never minimized my pain, and communicated in a way that was both medically precise and easy to understand. I left feeling informed, respected, and like an active part of the decision making process. I am in my late twenties, which made my case more complex. For seven years, surgeons across the country were hesitant to perform a shoulder replacement because of my age. During that time, my shoulder became severely arthritic, and my functional ability was extremely limited, significantly affecting my daily life and independence. Dr. Colasanti carefully weighed the long term risks and benefits of replacement in a younger patient and made his decision based on the true severity of my joint damage and loss of function, not just my age. He also consulted with Dr. Simovitch prior to surgery, and together they agreed replacement was appropriate given how advanced my condition was. That level of thoughtfulness and collaboration meant a great deal to me. In addition to his surgical expertise, Dr. Colasanti's approach to patient care is exceptional. He personally called me the day before surgery to ensure my questions were answered. Throughout the process, he was attentive, respectful, and genuinely engaged in what I was experiencing. It is clear he considers the person behind the condition, not just the diagnosis. I am incredibly grateful to Dr. Colasanti and also to Dr. Simovitch, whose two prior surgeries helped restore function and made it possible for me to ultimately move forward with shoulder replacement. I highly recommend HSS and these surgeons for orthopedic care. Because of them, I have been given a second chance at quality of life.

This review is not for this entire practice but specifically Dr. Melisa Estes. Quick background, my…read morewife (who came with me on the second visit) has over 35 years of professional experience and has dealt with and known hundreds of MD's. Never have I met a doctor that comes up short in so many ways, so numerous it's best to just make a list: She entered the examining room and never acknowledged the presence of my spouse. A head nod would have sufficed, and actually it was rude. She was "treating" a severe situation listed on the "pain" scale (1-10) as a ten. If you would like any compassion or empathy avoid this women. Told the medication she prescribed seems to have no effect, produced a shrug. She doesn't give the patient a chance to ask a question and offers up absolutely no information. The office treatment required five spine injections. Not a word or warning before she started. Would be nice to be told, "you'll feel a stick" or just "here we go". Still no information was forthcoming; injections should work in hours, days, weeks? A simple question about at home treatment, heat vs cold did get an annoyed response. After the injections she walked from the room without a word leaving the door half open. Minutes later we were called and told where to checkout. Guess we were done, huh? She clearly makes it obvious she's uncaring and doesn't give a damn about you and couldn't be more disinterested. BTW, this was the second visit yet she never asked if the first injections worked well or not at all. You would think that information would be of value to her. Visit her and you will get minimal information, no advise on the process, or expectations. What you will get is an attitude that indicates you're bothering her. She has all the warmth of a Pet Rock.

Dr Estes is, in my opinion, the most condescending, aloof, Dr I have ever met. Went to her 4 or 5…read moretimes- and gave her a "new chance" each time. She is the perfect example why Drs should be held more accountable for their behavior and attitude. Discounted my issues as "minor" and treated me as if I shouldn't even be seeing her. When confronted- she kept repeating her "lines" like "I have explained to you... And this is what I can do for you." In a manner that really said in non-verbal gestures "I see so much worse, why are you complaining, your issue isn't important to me." She shoved me off to another Dr who flat out told me she had spoken to him "about me." But when I went to see him she clearly had not. She needs to come down from her ivory tower on mt Olympus and re- read her Hippocratic oath. I'm quite sure she has forgotten the just of it. Honestly I wouldn't waste my time writing about my experience with this Dr and office but when I saw another review that so closely mirrored my experience then I felt compelled to save someone else putting in time with someone like this... Go elsewhere and hope that she gets remedied by her superiors.