Beautiful relaxing spa, we had one of the private hot spring pools and it did not disappoint. The…read moreviews were spectacular and you have your own shower and it's also very private. We indulged in some massages and they were also amazing. Our visit included a fresh squeezed juice of your choice and that was delicious and refreshing. Overall a great experience.

I thoroughly enjoyed the lakefront pools. Each one was a different temperature and composition. I…read moresoaked in all of them. I had a wonderful 45 minute massage that was so relaxing. I highly recommend this spa when in Rotorua.

Comfortable room. Good size with nice large bed, good pillows and blankets. Bathrobes provided…read morewhich is a nice touch. Two comfortable chairs in the room and balcony looking into park across the street. We arrived late and they had turned on the heater so room was cosy. Bathroom a bit weird - large deep spa pool - but shower is over it so have to be agile to climb up into and out of it.

Great experience. This hotel/motel provided an excellent center point for our North Island…read moreadventures. Centrally located Easy to find Super friendly staff willing to answer any and all questions. Exceptional room quality with endless hot water ( thank you hot springs ). The bed was magnificently cozy. Parking was a non-issue and close to the room (free too). What else to say .... STAY HERE !!!

I was very much looking forward to a relaxing massage while in New Zealand. Through online…read moreresearch I saw advertisements for Polynesian spas, heated pools, therapeutic massages, etc. I had to really read to distinguish between a therapy massage and more of an activity type of spa. I settled on the Maori healing massage because the reviews were good and the website boasted about its healing principles through the Maori culture so I believed I was in for a tea treat purchasing the combo of Romiromi & Mirimiri. This service was supposed to last 75 minutes, it only lasted 60. It was at a placed called the Royal Palms Spa Resort, sounds relaxing right? It's not. It looks more like a motel and the spa rents rooms to do their services in. The woman that worked on me was incredibly sweet and she explained to me that this was a spiritual experience as well as body work so all of that matched with the website so far. She prayed over me in the Maorian language and then began body work. If you've ever had Airrosti therapy in the states, it reminded me a little of that. It's not relaxing, it's more about triggering pressure points for release. I'm all for that and appreciated the body work given the long flight but I would've incorporated more massage into the practice. This was not bad, it's just not what I pictured at all. I thought I would be at a relaxing building overlooking the lake with a massage/spiritual procedure being performed but that's not exactly what occurred. I wouldn't do it again, consider the source for the online reviews I guess. I've had loads of massages at some of the best spas in the world, this is not one of them.

Hell's Gate was such a unique and relaxing experience--definitely a highlight of our time in…read moreRotorua. The geothermal spas were incredibly soothing, and the mud was surprisingly fun. My skin felt so soft afterward. After soaking, we took the walk through the geothermal reserve, which was a great way to round out the visit. It was really cool to see the bubbling mud pools, steaming vents, and all the raw, natural energy of the landscape up close. Highly recommend if you're looking for something that's both relaxing and one-of-a-kind. Where else can you soak in mud and then stroll through what feels like another planet?

An incredible wonder. If you're into geology this place is a honey hole for us rock nerds. Wear…read moresomething you don't want to keep because the sulfer smell will never come out. Do the mud bath. Take the long trail. Enjoy every second.