If you want your Bride crying before she even enters the venue, this is the place for you! We ordered the All-Inclusive package, which comes with two appetizers but they were not served. So instead of a cocktail hour we had a ton of starving guests. Kind of completely negated the cocktail hour. The salad was tiny and some guests didn't even get one, and it also was missing ingredients that were listed in their own menu. They served Champagne to my 16 year old sister in law. And didn't have enough bread for everyone either.
The tables were set up wrong even though my Mom asked to set one up the night before so they'd know how they should look, but Stacy said "She had it". If there is one thing you take away from my rant here, is that Stacy has nothing. Nothing left in her care will end up the way it is intended. On this note, they were still setting tables when we walked into the venue, they forgot to put the incredibly cheap silver chairs out until my Mom reminded Stacy the incompetent the night before. They didn't set out roses for the head table which were purchased by us and just sitting in Stacy's office. They were even labeled. They lost 9 center pieces which were also in her office on a shelf. The Bridal Suite was locked on our arrival and about 50 degrees.
Also good to note, she is terrible at communication. My now wife had to call and email constantly and then even recruit my Mom and Sister to get a hold of Stacy via phonecall or email. Horrible.
The pasta bar did taste good, but once again was missing options listed in the menu. Mainly being two types of noodles and three sauce options. We were offered one noodle type and two sauce options. It was also not set up in the right place.
My mother in law ended up embarrassed at the display in front of Brazilian family who flew in for the wedding. They take parties very seriously and as a point of pride for the host and this was a disaster. My Dad had to convince her to come back inside the venue to try and enjoy the night, and he also had to tell Stacy who has no customer service skills to go away for she was not making anything better.
She also got the Napkin color wrong, getting pink napkins. The color of the wedding was dark red and silver. She kept saying they were "Rose napkins, that's what you wanted" Uhhh wrong. I was there when we picked them and they were not a pink napkins, I would have given my Wife shit for it.
Fast forward past the debacle of the Reception, we went in on Saturday to pick up the rest of the decorations and such. My parents had gotten most of it earlier in the day and this was when Stacy told my Dad that "She doesn't make mistakes." A statement she later denied. We went on a hunt for our missing centerpieces. Stacy checked the kitchen, not there. Stacy checked her office, not there. "Did you actually bring them? Are you sure we had them?" using her constant defense of deflection. "You're welcome to check my office, but they aren't there." smug as can be. I walk in to her office, and there's a box on the shelf directly inside. I touch the box and feel a vase. I pull the vase out to see it, and sure enough it's our missing centerpieces! As i carry the box back to her she says "Well that's why they weren't put out." NO SHIT. You screw up anything you touch and if you still have a job as of this writing I would be shocked. This is clearly not the line of work you need to be in.
Too long didn't Read: Pretty Venue, but will screw up anything and everything. read more
