My 4-5 year old MacBook Pro laptop was struggling to connect to the internet. I the top 3 IT guys…read moreon this page and ONLY Mark from Monsoon (changing their name to Strait Tech) returned my email. I know it was prob Covid related but tech is essential!! Not only did Mark solve the connectivity problem in ONE day but found 11 viruses as well. Rare for Macs. My laptop is running like new. Price was very reasonable for many hours of work and testing. Mark works out of a building next to his home. He is personable, knowledgeable and best of all HELPFUL! Plus he had some cool graphics he was working on for other clients.

I am visiting from out of town and when my HP laptop started acting up in the middle of a work…read moreproject, I needed immediate help. Monsoon Computers was the only place in town that when I called, said my laptop could be looked at right away (other places said it would take 3-4 days???!!!). When I showed up, Mark was super personable and let me hang out while he worked on my computer (I was feeling a bit stressed and I really appreciate that he didn't make me feel like I had to leave). Mark got my laptop up and running in no time, explained the problem to me, installed some great anti-viral software, we had good conversation, and then he sent me on my way! I left with a working laptop and a lower stress level. 10/10 would recommend!

Great repair / service shop. Had exactly what I needed - a laptop charger and a USB cable…read more Friendly and informed staff were welcoming and helpful.

Was pleasantly surprised when I walked in that they took my laptop with an audio driver problem and…read morefixed it the same day. After I used my warranty tech support which was useless, they were able to help me with no problem. Haven't been here in years, but will definitely remember to come back.

Thanks to John, I now have a new laptop that meets my requirements and a phone that functions more…read moreefficiently! He explained the options for my circumstances and answered all my numerous questions. I appreciate the time and effort he took and will absolutely recommend him to others. Barb B.

They diagnosed the problem with my computer and gave me honest advice about how to get it repaired.read more

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Such excellent help with such friendly attitude! Highly recommend!…read moreOur laptop froze and no computer help store was open on Christmas Eve! We stopped in at Radio Shak hoping they knew of a store in the area to fix our laptop that was open- instead she helped us solve our problem!! Simple fix! Who knew! We were so relieved!

Our home needed an updated solution to extend the WiFi signal throughout the house. I am so…read morerelieved we went here and received assistance. We described what we needed and got the recommendations for what will work. We opted for the Deco AX3000. Prices were competitive to big box and getting insight from the team there saved a ton of headache. Or WiFi is strong now!! Thank you!!

They couldn't fix our laptop. Sometimes that is just the case. What is great about this place is…read morethey were honest about it, made a good recommendation to just replace, and only charged us the minimum. Nice to find an honest shop.

These guys built my dream gaming pc. These guys know their stuff and do excellent work. Robert and…read moreLandon really know how to put together a beautiful pc. Kevin is so knowledgeable and knows how to help people with what is needed and want. Been going here for years and will continue to go here with computer needs.

My husband needed his computer updated and a new battery installed. They went above an be on, to…read morefind the battery needed. And update the computer. Because the update had changed somethings in his computer. They took the time to show him the different things and let him know that there would be other things that changed, that he wouldn't see till he used it. They made sure he was taking care of. We've gone back a few times, and each time been very satisfied. We will definitely be coming back!

I couldn't access files on my home network disk drive. I spent hours following detailed…read moreinstructions I found on Google and CoPilot AI searches, but nothing worked. As a last resort before abandoning the drive I looked up our local Anacortes computer store, CompuMatter, and sent them a detailed email about my problem. Jay Lepore responded that I would likely need to bring the drive in for testing with their equipment, but suggested a first step I should try. I did it, and in five minutes my problem was solved. Thank you, Jay!

They solved the problem I had with my Mac Mini computer quickly, had the item I needed in stock and…read moretheir charges were reasonable. Anacortes is a small city and we are fortunate to have this company located here. When I have problems with my computer in the future, this is the first place I'll go for help.

Great experience, Fast Service and Very affordable, my computer would take 10 minutes to boot up,…read morethey removed all of the viruses and spyware, cleaned up my computer and it runs just like new, Great Job! Thanks!