I have been a long time Les Schwab customer and when we moved to Weiser I was so excited to have a…read moreLes Schwab in town. I honestly don't think I've had a good experience at this location. 1st after purchasing winter tires and having them installed, they suggested I have my struts replaced but to schedule an appointment because it would take several hours. In the spring I called and scheduled to bring my car in to have the struts replaced and have my snow tires removed. The day of my appointment, I dropped my car off first thing in the morning right after they opened and left. By 4pm I still hadn't heard from anyone that it was done so I called. They hadn't even gotten to my car. They were super apologetic and I came and picked up my car and had to find another day to take it down there. When I took it back I actually waited in the lobby and they got me taken care of great and in the 3 hour window they had originally quoted. A few months later I got a flat tire so I took it in for a flat repair and they were quick but failed to fully secure the spare tire back onto my car, so it was just rattling around barely hanging on. My husband had to put it back onto correctly. This last Friday my dad was in from out of town and took a trailer tire down there for a flat repair. He waited 2 hours for them to tell him they couldn't repair it. Today I went in to have my tires rotated and have an air check because my tire light was on. They told me it would take 2 hours and I said that was fine because I had an appointment. I left my car there and came back two hours later and they still had not gotten to my car. When I asked how much longer it would be I was told an hour. I got my key and left. The employee was rude about didn't even offer to just get the air check done do I could get on with my day. It's like you have to stay in the lobby to make sure they actually work on your car otherwise you just get pushed aside as other people come in. I will not be back to this location. I am willing to give businesses another chance after a mistake but after multiple poor experiences, I have no desire to go back there again. I ended up at Les Schwab in Ontario and it was such a drastically different experience. I would highly recommend people avoid the Weiser Les Schwab and just travel a little extra to go to the Ontario location.

I had a leaking tire. I didn't purchase tire from them, but they repaired at no charge. Very…read moresurprised. Next time I needed tires or anything else this is where I will always go!

I generally hate the process of purchasing a vehicle, but our experience at Steve's Hometown Motors…read morewas the great. Our salesman, Mark Donicht, was excellent. We felt like we were dealing with a friend, rather than a salesman. He didn't play games with us and the Jeep that we went in to look at was priced exactly as advertised. I can't tell you how many times we have gone to look at a specific vehicle only to find out that we didn't meet the qualifications for the price posted or that once we got to a dealership the vehicle had extras not posted in the ad. The entire process of purchasing our vehicle took about half the time than what we have experienced with past purchases. I would highly recommend this dealership & salesman Mark Donicht to anyone that is serious about purchasing their next Jeep.

Traveling thru and my 2015 jeep wrangler check engine light came on. I was referred to this…read morelocation as another dealership wasn't able to fit me in that day to get me back on the road OH bound. Steve's Hometown was able to fit me in, diagnose and fix the problem in a few hours I was back on the road. They were pleasant and willing to try and get back on the road that same day. I was so grateful

I haven't owned a car in 28 years but after moving to Idaho from New York City it was imperative…read morethat I get a vehicle. Boise is getting quite expensive to purchase a car so I ended up driving out to Weiser, Idaho and found the best deal! They are a phenomenal dealership with great professionalism, values and friendly service. I was very lucky to be matched up with Samuel Haley as our car salesman. He gave me much excellent advice and explained the 2018 Jeep Renegade thoroughly. I bought the same day! The rest of the team at the dealership are also quite helpful and cheery. Caleb Leuthold was very knowledgeable when explaining the financing, registration and even some driver's license questions I had. I initially was in contact with Thomas Grove, who introduced me to Sam. Thomas is a very gregarious personality and was the reason we decided to drive out to Hometown Motors, he recommended some local sites to see while we were in Weiser. Be sure to stop at the local chocolate shop when you are there for some excellence in-house made treats. See my review for them as well. Sam Haley had just joined the dealership and I was the first car that he sold with them. He is a wonderful person to work with. I would highly recommend seeking him out when you need a new or used vehicle and the scenic drive out to Weiser is not long at all. Sam is a great guy and I'm sure to keep in touch with him for all my future car needs.

Buying a RAM in the Sacramento region was becoming challenging trying to match the new 2500…read more Laramie truck I wanted with what I wanted to pay. After visiting and working with numerous dealers in the area I heard Idaho has some of the best deals on RAM trucks in the market. The outstanding customer service with Hometown Motors began with Mark Donicht fielding my call and spending over a week working with me over the phone trying to find the absolute best match. We found a new 2500 Laramie that was everything I wanted. I left my house at 1am and drove to Weiser Idaho to where I met Mark in person. He then gave me a ride back the dealership. I've been around a few years now and have dealt with all types of car dealerships and none have come close to the enjoyable and professional experience gained at Hometown. I've left with such a good feeling and confidence that the dealership team was sincere and truly wanted to make the deal right. I would have to directly thank and recommend the General Manager Brandon Johnson for his amazing customer service to really make the entire experience one of a kind and better than the rest. Preparing myself for the finance department I was then surprised again to how professional and great the finance agent named Thomas treated me. Every number was correct and everything presented was in an open and honest way, which really took the stress away and made the experience that much better. I would recommend this place to all my friends and family as I have never felt so good about buying a car, plus the satisfaction knowing it was a great deal for a great truck! Thank you.

Absolutely horrendous experience, complete runaround. They lie to you, tell you what you want to…read morehear and then screw you over entirely. Do not do business here, drive further, pay more, whatever you do, avoid this business at all costs.

I want to extend a thank you to everyone at Rich's. They were very helpful and kind when I had to…read morehave my car towed to their location and they allowed me to leave my car there for several days until the tow truck came to tow it away to another location to be inspected and possibly repaired. Thanks to everyone at Rich's. All of you helped to make a stressful time much less so because of your kindness and hospitality. Sincerely appreciated. :-)

Went to get a oil change and they found my oil leak which they took care promptly also vacuum the…read morefloor mats. A big thank you

Took my truck in because the battery kept being drained. They said they would check it out and call…read moreme to let me know. They never called. I had to contact them the next day, only to be told they needed another hour. Again, they were supposed to call, and again they didn't. The next afternoon I went back and they said they needed another hour. They had my truck for 2 days, never bothered to call me when they knew they needed more time, said they found a short, but they could find the main issue, so I told them I would take my truck elsewhere. Then they said I had to wait a half an hour before I could take my truck so they could finish their "process." As I was waiting, the owner called and was very rude and said I wouldn't find anywhere else in Weiser that could do a better job. They ended up charging me 300 dollars. I then took my truck to TNT, formerly Red's, The next morning he told me the problem with my truck was simply one bad battery was draining the other. It had zero shorts, and Wicked wrench had left my wench disconnected, one battery disconnected and my brake lights disconnected. Oh, and he only charged 100 dollars and actually figured out the issue. I 100% do not recommend Wicked Wrench.