Armando and his team were very responsive, knowledgeable and thorough. Would highly recommend!

Armando is very responsive. Our motorhome plug for our tow vehicle was wired differently than the power cord for the flat tow system they installed. We stopped by on our way out of town and they fixed it in about :10! read more

Got my 2 bak cover, Armando help at the counter, great install. Love it. Great cover great company

Awesome service! Place has been here forever. Needed a tailgate latch. They ordered it by phone and had it installed the next day. Reasonable price and professional service. All good here! read more

Quality Bumper - Phoenix - Auto Repair Near Me - Phoenix, Arizona

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These guys were awesome! I went in looking for a hitch and recommendation on a few other truck parts. Not only were they kind and immediately attentive, but they also had the parts in stock. They recommended a hitch that was actually less expensive than the initial one I had in mind and got me a better deal on my bed cover than I had found anywhere else. I was very happy and will be back again for my truck part needs. read more

Friendly, competent and knowledgeable at competitive prices. Went to Quality Bumper for a receiver install after two months of trying to get the same service from a national chain. Two visits and done! read more

For simple jobs this place might be ok, but be warned if anything goes wrong and or requires more attention. Had a 7 plug wired up and and found it didn't work later. By the time I came in a couple weeks later after confirming it wasn't trailer wiring, Roy was argumentative and rude. Said I was "trying to bamboozel" them for the install. Essentially calling me a liar and speaking to me like a 5 year. Not to mention, lead wire was dragging on the ground after leaving, but would not consider workmanship in regards to the damage whatsoever. He only wanted to focus on the time it took to mention it not working (I only use a trailer 1-2 a month) and the fact there was bumper repair (done after noticing rear tail like didn't work. Horrible customer service in terms of trying to find a solution. Would never use again with shotty workmanship and zero confidence they'll fix and issue. read more

Just totally amazed and happy with the service!!! Staff was super friendly, price was great and super fast service. Came in to get a bed liner installed. They did it in 10 minutes!!!Quality of the bed liner is just amazing!!! I would give them 10 stars if I could..... Highly recommend this place. read more

Quality Bumper - Phoenix - They even put my stuff back in the truck!!! Great service!! - Auto Repair Near Me - Phoenix, Arizona

These guys do a great job. Very professional - they take pride in the products they sell and their installation services.

Broke a piece on my Bakflip Tonneau cover, and Roy hooked me up!!! Awesome customer service and professionalism. Thank you!!!

I have had different services done here at Quality Bumper. I would highly recommend this business. Their staff is the most honest , down to earth kinda staff anyone needs to encounter when dealing with a business. read more

We needed running boards on our truck. They provided a great service and product. After ordering the parts, my husband came in, had them installed while he waited and then surprised me with them being on our truck. The running boards look great and the entire experience was easy. read more

I only needed new pieces for a cover i already had on my truck. They were very helpful, professional and quick!

Great Service from Armando. He got me in and out. 2nd hitch from Quality Bumper...I purchased a Curt hitch for my 2019 Subaru Crosstrek...

Stoped by today to take a look at few 5th wheel hitch options for my new truck. I was greeted by Roy. He spend a quality time to go over all available options and prices. He made sure that all my questions were answered. As I said earlier I just stoped by to take a look but after amazing service from Roy I end up buying a $2500 hitch. Roy went above and beyond my expectation. I already knew Quality Bumper has a good reputation but now because of service like this from Roy I plan to go back to see Roy and get more accessories for my truck. I wish I could give him 10 starts. Thanks Roy for going extra mile. A very satisfied customer. Went in for Airlift kit for my truck, OMG, they went above and beyond. I can't tell you how great these guys are. I end up doing that and AMP side steps on both side of my truck and they put heat resistant tint on my truck. It looks like a champ. Go and ask for Roy he will not let you down. Thanks Roy, Adrian, and Rick for job well done. read more

Last August I purchased a newly used car without tinted windows, so I picked up a groupon for it since I live just minutes away from Quality Bumper. The shop was small, simple and clean. The gentlemen who helped me were friendly and answered my questions, while not being too pushy or sales-y. With my groupon I was able to get the mid-level tinting and paid the remaining balance. All in all I paid about $150 for $210 worth of work/services. Having tinted windows in a sunny place like Arizona really makes a difference, so I'm glad I didn't drag my feet on getting this done. I thought the guys at Quality Bumper did a good job, they treated me (and my car) with respect, and I saved some money so I have no reason no to give them 5 stars. read more

I had amp steps installed and they put in a smittybilt 12 k winch I bought elsewhere,into my smittybilt bumper. They do great work and stand behind their products. This is the Quality Bumper on Grand Ave. My nephew Chad has worked there for a long time and tells me its a great place to work. read more

Armando was very helpful in getting me a hitch installed on my new RAV4. The service was timely and professional. I would recommend Quality Bumper to a friend. read more

The team here was very friendly and helpful. They installed new running boards on my Ford F 150. They look awesome. I very happy they have a nice little waiting area with TV and free wireless. I was able to work while they installed in just under an hour. I could not be more pleased with the entire experience. read more

Quality Bumper installed window tinting on my truck about 7 years ago. I was told the tint had a "lifetime" warranty and to bring the truck back if I had any issues. My window tinting is starting to bubble on two of the windows - i'm not upset about this as it has been 7 years but I wanted to get it fixed since the tint has a "lifetime" warranty. I called Quality Bumper today to set up an appointment to have them look at the tint and also to have purchase a new bed liner and have it installed. The guy I spoke with indicated I probably had some brand of tint they don't install anymore (Diamond) and that my warranty was through the manufacturer so I need to call them to have it fixed "if they are still in business." I asked him if he would look up my receipt to verify this was the type of tint I had and he was unwilling to do so. He said because I had it installed a long time ago it had to be Diamond brand tinting. I am very disappointed that the company does not stand behind its products and installation - especially when they say the product has a "lifetime" warranty. I guess I misunderstood that "lifetime" really means the lifetime of them selling the product....I am also angry that the guy I spoke with was unwilling to type my phone number in to the computer system to verify I even had this product. If you are looking for a good shop that is friendly and will help you out when you have any issues this is NOT the place to go. And to think I was going to spend more money here.......... read more

I bought my truck brand new back in 2014. On the advice of my dealership, I took it to Quality Bumper to have my retractable side rails and an airbag system installed. Reasonably priced, and everything went fine. Fast forward a couple years and the controller on my bag system goes out. At first they tell me they can't get a new one; they'll need to install a whole new system...but when that doesn't work, the manager calls me back and tells me they found spare controllers. I bring it in and they install the new controller (this is a Firebird system, by the way). It was way cheaper than installing a whole new system and I'm happy. Fast forward again to earlier this year and guess what? The controller goes bad again. This time they tell me they don't even make the controller anymore...but they can install a new system for about $800. I walk out....but no manager "finds" any new controllers this time. However, when I get back home to northern AZ, my local mechanic looks up the part number and says he can get a new controller - no problem! So my advice is to be very careful dealing with these guys and do your homework. It appears they are under a lot of pressure to upsell...and you'll be left holding the bag. read more

Wanted a hitch on my Prius for a bike rack. Called, got the reasonable quote and appointment. All done nice and easy, along with a quick lesson in attaching the rack. The place to go! read more

Thanks Roy for adjusting the minor issue with the bed liner Today, Which I purchased from you folks, This Review is for the 1210 Grand Avenue store in Phoenix AZ, I was very happy when we could come to an agreement, I been a long time customer and will continue to patronize Quality Bumper, Much Appreciated,all the very best kindest regards Peter j. :) read more

Was quoted on a bumper and had it installed. went to pull a trailer and did not have a wiring plug with the hitch. when I called they said it was not included. I would have paid more for a complete job but half a job is no good, it cost me time and money on a project. they should have called as soon as they knew the truck did not have wiring if it was not included in the hitch price but they didn't say a thing just took payment for the hitch. Not Cool read more

I purchased a rear step bumper for my 2003 f150 supercrew the complete assembly. The quality of the bumper is as good or better than the OEM. I was pleasently surprised and the price was reasonable. Thanks Quality! read more

WooHoo!!! My follow up is exceptional!!! My issue was resolved completely & courteously by Mr. Todd Delabio himself. He is the district manager for the Az. stores and believes the customer really & truly does come first. Thank you so much for a quick resolution to my problem. Everyone in the store was friendly & courteous. My truck was done in about 30 minutes. I went to go around to see what, if any, progress was being made on my truck and the tech was getting ready to lower it to the ground. Excellent customer service!!!!! read more

just got a call to say my bumper is in....great I'll see you at 9am for my appointment ..."appointment" ?.....don't have me down...ok things happen....oh and by the way the quote I gave you doesn't include taking off your old bumper....have a nice day.....thats just wrong..... read more