In need of (shingled) roof replacement on our 1978 home that we bought just 9 years ago (getting…read moretoo difficult to convince the home-insurance agents that it's less than 15 years old - absent documentation). We'd had several outfits here for inspections and estimates, most of them wanted us to submit "hail-damage" insurance claims, and then they tried to tell us, "Oh no, that won't raise your premiums at all!" We called BS on each one of them. The "WAG'd" verbal-ONLY estimates that we got were all over the map. Enter HomeSafe, and John May. Phone call "about 15 min. out." Firm handshake, and some get-to-know-you conversation about history on the property and roof. Well prepared to discuss several grades and price-points of shingles, drip-edge, flashing repairs, brick-to-roof transitions, ridge-vent, decking repair, snow-and-ice treatment in the valleys, vent coping, clean-up, et.al. Probably a good 15-20 minutes on the roof, and further discussion about what he observed and documented. Our position: "done right, and with the best materials." Then the BIG question..."how much up-front?" We were surprised. John: "Nothing. We get paid when you're happy with the job." A few days later we had a WRITTEN contract in-hand, and for a VERY reasonable amount (double-digit thousands less than one very prominent local outfit). We went on the schedule for 3-4 weeks out. Dump trailer arrived day prior - parked on concrete - all debris to go directly from the roof to the trailer. Crew showed early AM for two days. Brought tarps to collect stray materials that fell from roof. Clean-up afterwards was pretty good, considering bushes / flowers / pool to work around. Had a couple change-orders (adds) that were easily accommodated. After they were done, I did my own hard look at the work - found a few nit-noids - let John know. Together, we hit the few points on the roof, confirmed the needed tweaks, and folks were back the next day to make the fixes. Money changed hands the next day, and John even brought the wife a new "hummingbird swing" that had inadvertently "disappeared" in the cleanup! We've been in the area almost 9 years, and eight times have had to contract for work that we couldn't do ourselves. HomeSafe is only the second time that: we've felt we'd not been taken advantage of; we've not had to "fight" to get the job done correctly; we've not been displeased with the final result; we'd not had to pay at least 50% up-front. John's card in on our refrigerator - permanently - for other services we might need. Y'all can't go wrong with these guys!

HomeSafe Roofing did an amazing job on our roof replacement. Jake and Marcus are first class and…read morekept in regular contact and stayed on schedule. A minor repair was needed and they did it without having to be told about it. Great work.

We are in the process of buying a new home (to us) that is a few years old. We were in search of a…read moreroofing company to give us an overall critique of that roof - its condition - and suggestions for venting. Despite the threat of foul weather, we were able to ask for their inspection after 5pm on Thursday, and they were on that roof before 10am Friday - and the estimate was on our desktops before 11am that same day! The men that inspected were, needless to say, prompt, very professional, thorough, and a real pleasure to work with. If there were 10 stars available, it still wouldn't be enough... These folks are - pardon the pun - over the top with their customer service! The estimate is very reasonable, and they will be who I call for any roofing issues and will get my recommendations to those needing their services! Well done everybody!!! Thanks again!

After some storms in late November, I noticed some roof leak spots on my ceiling. Steven came out…read morethe next day and provided me with a quote and worked with my insurance company as well. He was very friendly and professional and listened to my concerns. The job was done in a timely manner and the installers did a wonderful job. No mess left. I highly recommend this company if you're considering a new roof.

Great quality of work on our house remodel. We appreciate the interaction throughout the whole…read moreprocess and the efficency the construction crew provided.

Absolute top notch. He and his team came in at the time he said he would, identified the problem…read more(leak in the wall). Explained what they would do, the price up front and got to work that day. There was no BS we will put you on a schedule or come back in a week. They got to work immediately, that minute. They figured it out quick, showed what it was and where it was at and fixed it 100% the next day. This had been a problem for a month and I was dreading the repairs. He was confident and matter of fact that he could do everything start to finish and quickly. Thanks to Mark and his team. I highly recommend them. They might not be your first call to a contractor but they'll be your smartest call for sure!

Superb Customer Support - from start to finish. Couldn't ask for a better experience…read more Knowledgeable, communicative, friendly staff; cost conscious advise; and timely and experienced installers- made my purchase of countertops in the kitchen and bath the best it could. All other product suppliers take note - THIS is how you do business!!

This started out as a good thing, we ordered a vanity top for our master bathroom but it turned…read moreinto a nightmare! They were very lax about calling you with information concerning when they were coming to do the installation and any follow-up afterward was always initiated by us. During installation the installers almost broke the granite, had my husband not been watching they would have. He told them to just slide it in because they were trying to "wiggle" it in from the top down the sides. In the process they caused a lot of damage to our drywall, we had scraps, scuffs, and lots of chunks torn out of it. We also had a side splash piece that was chipped and they used the wrong color of chalk! They told us that the company would come out and fix the drywall and get the side piece. We waited a day and when we didn't hear from them, we called the office and were told that they were not made aware of any damages! We sent them an email on Sept 18 stating the damages including pictures. After about 2 weeks of calling about when someone would get out to fix it and pick up the side splash piece, we finally got the owner out to look at it, about another week later! He stated that the contract said there might be some scuffs to drywall and we stated that these damages were much more than "scuffs"! He finally agreed to send someone out to fix it and said if they couldn't do so very soon then he would give us a $100 credit so we could get it fixed. We waited another week or so and never heard from them, so I finally called my charge company and disputed the charges because we were having so much trouble getting our side piece fixed and reinstalled and the drywall money. On Oct 9, 2023, they came to get the side piece and returned it on Oct 16th. On October 16, 2023, the owner finally called back to say he couldn't get on his contractor schedule "anytime soon" so he would just pay us the $100. He called on Oct 18th to say he wanted his money now that he had completed the installation of the side piece and reneged on paying the $100 for the drywall! I told him that I had released half of the bill and would release the other half when he paid us the $100 he agreed. He refused and went ballistic screaming at us on the phone! He accused us of using the system to get a free countertop, screaming at us that he wanted his money back in cash not redeposited into his account through the charge card because "we couldn't be trusted!" He even showed up at our house and continued his rampage! He did pay us the $100 in cash but still insisted that we pay him the other half of the bill because he didn't want to wait for the charge company to redeposit it, we told him we would not pay him again, and he just needed to wait just like we waited on him. It has been a nightmare dealing with him! The worst business experience we have ever had!!!

They did an excellent job on our bathroom remodel! Very nice people who take pride in their work…read more The project took longer than projected, but they ran into problems due to some poor work done by the home builder. Good honest people who we plan to use again!

SPC Restoration, Inc. Is one of the most knowledgeable, professional, and quality reconstruction…read morecompanies in North Alabama. We had a complete gut remodel just outside of Huntsville and they helped take our project from our worst nightmare to our dream home! 100% recommended for any residential restoration or insurance project, give SPC Restoration in Decatur, Alabama a call.

I've always heard that construction companies are scammers, but the experience I had with this…read moreconstruction company was far worse than I could have imagined. In Nov 2020, they removed my cabinets and countertops, citing a 3 week job. In April 2021, I still didn't have a kitchen. They left my home in a disaster, exhibited poor quality workmanship, and did not honor quoted prices, even marking up materials from the "big box" stores, which I offered to buy myself. Word to the wise: be sure to get everything in writing before you let them begin work should you choose to work with this company. Lots of lessons learned throughout this process. But finally have my home back in working order after having a reputable company come in to replace all door jambs after they were sawed off 1", have my stone fireplace rebuilt (since they only caulked it back together), and repainted all baseboards since they were spot painted (with the wrong color)- none of which were the actual jobs SPC were hired to complete, just $4K of damage they did during the process of correcting my home. Save yourself the headache and get someone who is honest and reliable.