1 Star -- and that's only because Yelp won't let me post ZERO.
If you're thinking about booking this hotel... DON'T. Turn around, close the tab, and save yourself the trauma.
The first room they put us in was straight out of Joe's apartment -- roaches on the walls, roaches on the floor, roaches in the bathroom... it was like they had a whole FAMILY REUNION happening in there. I have never walked into a room and immediately wanted to sprint back out like that in my life. It was beyond disgusting, beyond creepy, beyond unacceptable.
So of course we called the front desk because we're not staying in a roach convention. We asked for a new room and the night staff had the nerve to catch an attitude when we asked her to bring the key upstairs and stay while we inspected it. MA'AM... after what we just experienced, why would we trust y'all to "switch us" without looking first?? Be serious.
Room #2 was just a different type of nasty. The sheets were stained and the blanket had brown stains like it had been through a WAR. It looked like nobody washed anything, just made the bed and said "good luck."
And the worst part? We were out of state and didn't know the area, so we were basically trapped there because it was too late to hunt down another hotel. They promised someone would come change the sheets... spoiler alert: nobody came. More lies.
Now we've been trying to contact corporate for our money back and it's nothing but excuses and the runaround like this is some kind of game.
This place isn't just dirty -- it's filthy, poorly managed, and disrespectful to paying guests. If you value your peace, your health, and your sanity... DO NOT STAY HERE. read more