I have stayed here before but this stay was just for one night. They helped us as soon as we pulled…read moreinto the parking lot and checked us in with no problems. We dropped our things off and started skydiving (and turned on the A/C while we were out). Well, when we got back to the room it was still hot and stuffy. So without any hesitation they were able to move us to another room with A/C (because I really needed the A/C as I was putting on my makeup for the Halloween Party)...the employees were so nice to help out and make it better. And that's why they are 5 stars....stuff happens, things break - and they were helpful and accommodating.

Well fellow Yelpers you let me down…read more It was very late and we had driven 17 hours and needed a comfortable bed. I booked a "suite" because it was rated 5 stars Not the case.

I DO NOT RECOMMEND THIS HOTEL…read more DATE OF VISIT & LOCATION: I visited Arizona in June 2026 and stayed at the Holiday Inn Express & Suites in Casa Grande located at 805 N Cacheris Ct for two weeks. ROOMS: The rooms are adequate but starting to show signs of age with multiple layers of paint. This place looks a little old. There is a mini fridge but the one in my room was dirty, broken and iced over that nothing could fit inside. There was an issue because the mini fridge looked like you need a chisel to remove the block of ice that had formed inside. PARKING & PROPERTY: The parking lot is very small. The outside plants are all dying. Holiday Inn needs to treat the front area because I saw bugs out front. LACK OF CLEANLINESS: The room that I was assigned had dead bugs on the floor and trash under the bed when I arrived. The cleaning staff never vacuumed because if they did, they would have removed the bugs. The cleaning staff never put wash cloths, toilet paper or stocked the toiletries in the room resulting in me having to constantly ask for wash cloths, toilet paper, tissues and trash bags. Please note that I did not have a do not disturb sign on the door and I was out working 24 hours a day leaving ample time for staff to clean and stick the room. After I mentioned that there were bugs in my room, the manager reportedly put in an order for a full cleaning. I put notes on the floor near the places where there were bugs and trash. After that I returned to find the bed made and the bugs removed. However, the cleaning staff did not leave any toilet paper or towels. Again, I had to request face towels and a bath towel because during the clean g the cleaning staff had apparently removed everything from the room but did not replace anything. After all of that, there were still more bugs because this place seems to have a problem. They need to exterminate around the building more to keep bugs out of the guest rooms. Holiday, please do better. DIRTY POOL: This hotel made a gross error if old ting a large tree over their pool they constantly drops leaves. As a result, the pool is constantly littered with leaves and the staff only cleans it once a day. It was so hot while I was there so it made it impossible for anyone to use the pool in the day after the 1 time cleaning. At night when it cooled down the pool was too dirty to use and since it closed at 9 pm there was not much time to use it. UNPROFESSIONAL STAFF: There is young woman at the front desk who wears glasses and had long brunette hair. She is most pleasant snd professional. She tries her best to accommodate customers and suggest solutions. Unfortunately, there is an OLDER WOMAN who is sometimes there in the day and evening. She is usually dressed sloppily, and not at all professional. She makes no attempt to hear customers or make suggestions for resolutions. She is constantly grimacing and she is extremely rigid and very short and rude with customers. The male manager is also very short and rude. The lady who prepares breakfast was always very kind and on time but she too is unprofessional if a customer frustrates her by not following her rules. There was one morning that I observed her berate a customer in front of others because he failed to use the tongues to pick up his bagel. While I too would like to see everyone using tongues for sanitary reasons, I did not think it was appropriate for the breakfast staff to berate the customer do loudly in front of others. FOOD: The breakfast is included and very decent but not for the health conscious. The hot breakfast changes slightly each day. It usually consists of bacon or link sausages, premade mini omelets, frozen home fried potatoes, biscuits and gravy, and oatmeal with multiple available toppings. There are also a few cold cereals, cold boiled eggs, bagels, low quality muffins, cinnamon buns, and English muffins. You can also make hot pancakes if you choose. There are very few fruit options. However, if you are not there for breakfast you can ask them to prepare you a to go breakfast which is usually a bag with a bagel and cream cheese and a yogurt or fruit snd milk. The breakfast area has a coffee machine so you can make coffee, capuchin, hot chocolate anytime of the day and sit in the breakfast tv area and drink it or take it with you. The eating tea is pretty nice but the sofas are cheap and when you sit in one it almost sinks to the floor. So if you are pregnant or elderly, I suggest you sit in one of the cereal chairs instead. BATHROOMS: The hall bathroom on the main floor is clean and nice. GYM: Barebones. I do not know if this should be called a gym. It has only a couple of pieces of equipment. However, it is clean. CONVENIENCE: The only really good thing about this hotel is that it is minutes away from everything to include Walmart, Target, movie theater, shopping, eateries, drugstores and more. I don't like IHOP, but if you do, you can walk a few steps and it's right there.

My husband had to visit the Casa Grande area for work and I came along. This Holiday Inn is just…read morefine-nothing fancy, but it was clean. It's dated and our sink faucet wasn't tightened down enough. Just a tip, sometimes you have to pull the door handle up instead of down to open the door. Breakfast was also fine and nice that's it's included of course. Staff were friendly.

Best hotel ever, great customer service and very clean rooms and facilty. I would really recommend…read morethe hotel to anyone

Operational execution at this establishment is severely compromised by a hostile and disorganized…read moresupervisory environment. While the frontline personnel are exceptionally dedicated, leadership is completely erratic. Aggressive shouting from management can frequently be heard echoing from behind the scenes, creating an incredibly tense and unprofessional atmosphere. Furthermore, communication is practically non-existent, and scheduling expectations shift without notice. Valid operational complaints are routinely ignored rather than resolved. Management is profoundly disconnected from daily realities, forcing staff to absorb unsustainable workloads during peak hours while offering nothing but empty, minor gestures instead of real workplace solutions. Service will remain volatile until a major leadership change occurs.

Here's how my stay started. Upon arrival I was third in line. Behind calls that kept coming in…read more The mystery more important than the reservation. Then a cop walked in because there was some sort of domestic issue there. We got to our room and no ac was on. It was 103 when we rolled into town Our room has wallpaper peeling everywhere. The walls and ceiling look water damaged. Bathroom was small and needs updated. Location is near. Interstate and plenty of fast good and gas stations. Would not stay again.

This was the perfect stop while driving thru to Florida! Very inexpensive, great breakfast and…read moresuper friendly staff. Rooms have fridge and microwave too!

This place was $95, absolutely horrible! It smelled like burnt something, blankets had cigarette…read moreburn holes in them, everything was dirty, if I hadn't had been driving fir 15 hours I would have gotten my money back and moved on. Do Not Stay Here!

Very disappointed room was dusty dirty and uncomfortable in every way. You know the kind of room…read morethat makes you feel dirty and could potentially ruin your darn trip. I rebuke it though and will start fresh tomorrow. My take never ever ever ever stay at motel 6 again!!

Stopped by to dump my rv after Country Thunder. It was on the pricey side at $30 but they did it…read morefor me and since I had a rental rv the helped problem solve why my black tank was not dumping. They were so kind and did all the tricks to see why nothing was coming out. We did the toilet fill and flush, we stuck a hose down there too. It wasn't until they crawled under the Indie camper and found a SECOND black tank pull. Thank goodness because if I returned it full Indie camper rental would charge me over $380 to dump the black tank.

Old yet comfortable Quiet and peaceful…read more Wonderful for campers Would like to come back to here. Every thing was all ready and in place to check in. Very nice

Very bad outdated, not clean, owner very rude, smell marijuana on the hallway. I book for 3 days…read moreand gave me the last room upstairs far from the stairs. I am 75 years old and I asked the owner very rude lady if I can get a lower room because my arthritis and knees not be able to go up and down to even bring my luggage. She said no room available. There are only a few cars and impossible they are fully book. The hotel very dirty and outdated. Hallway smell marijuana. The owner never let you go to the reception room always outside talking over the glass window hard to hear. The photo posted on their website is deceiving not the true picture of the inside the room and outside. Don't believe on the photos and it is a lie. Insect inside the room and bathroom. Not healthy environment they should not be a hospitality they just want money never improves and spend to clean the hotel. Sheets where very bought a used bad secondhand bedding which label were from another hotel.

When we walked in, there were bugs on bed. NO BLANKET PERVIDED pool is not swim able picture. It…read moredoes not match the hotel, and the person running is never at the office. We didn't even get a do not disturb for our door it was over 100 degrees, and they made us wait outside. There is so much more DO NOT RENT FROM HERE

You get what you pay for and this place is good enough, not more or less. At $100 even (after…read moretaxes) for a room without a pet, it's not super-affordable, but it's much more reasonable than the literal hundreds some Tucson hotels are charging right now during the Gem Show. The elderly man receptionist is a little dry, but is courteous and helpful enough. Inside the room, there are various signs of disrepair and cracks/patches in the walls. Whatever. The bathtub/shower faucet is tricky and the first gush of water comes out brown from rust, but soon enough it is clear. What do you expect; it's the middle of the desert. The bathtub water never really heats up but the shower water comes out as hot as you want; it's hard to understand how flipping one little switch affects this, but it does. The giant-screen flatscreen TV is likewise finicky and many of the cable networks it is "subscribed" to don't seem to have reception, but who cares, I was there to sleep, not watch junk. The heater works, and does so right away, but on high setting, the fan is just too noisy for you to be able to sleep (or talk to someone, or understand the TV, or keep your sanity). There is a microwave and coffee machine and fridge, all of which look to be in fair shape, which (assuming they work--I did not try them) would actually make this a pretty decent value for a Ben Franklin. All in all, no severe complaints. I have had much worse in the greater Tucson area in "cheap" rooms.

Rooms was clean. Beds were comfortable. Staff was friendly. I would stay here again. Great value…read morefor the price!

Amazing food! Fresh and delicious! My husband surprised me…read morewith this hidden gem in the desert! So peaceful. Beautiful scenery. Our food did take a bit longer but of course cook to order, and you can taste it. We will be back. We parked by the shade and kept our car cool!

Yesterday, on Christmas Day 2025, my wife and I decided to skip the home cooking chaos and head to…read moreour nearby golf resort/hotel for their annual holiday buffet. The dining areas was decorated with twinkling table lights, and the staff were in festive attire, keeping things warm and welcoming despite the busy crowd, maybe 150. The buffet was a classic spread with something for everyone. Highlights included: * Carving stations with roasted prime rib and pork tenderloin. * Seafood options like chilled shrimp cocktail and salmon. * Sides galore: roasted red potatoes, rice, roasted veggies, green bean casserole, and fresh salads. * A dedicated dessert table loaded with pies and cookies was a definite hit. Stations were well-stocked. The quality was solid fare. Everything was fresh and good, though not Michelin-star gourmet. A few items (like the overcooked Brussels sprouts) were hit-or-miss, but overall satisfying. Service was attentive and friendly; servers kept water glasses filled. It was priced around what you would expect for a holiday special ($65.00 each) worth it for the convenience and no cleanup afterward. Reservations filled up fast, so book early next year! Overall, it was a relaxing way to spend Christmas without the stress of hosting. Plenty Parking is good but due to the number of people had a bit of a walk, but it was a nice day so worked out well,

WORST PLACE EVER. Yelp needs to add 0 stars matter fact negative because the fact yall calling this…read morea hotel? calling this a hotel is just a crime. Absolutely disgusting. The things i've seen in this hotel is vile i felt dehumanized just walking into this monstrosity of a room. On top of all this disgust I delt with you would THINK the customer service would be at the very LEAST decent , wrong. Super rude, didn't fix the issue didn't refund me didn't move me to another room. NOTHING. they did NOTHING. couldn't understand what they were saying no americans working there. It's giving underground , no health inspection no nothing. Best believe this place will be taken down for these outrages rooms.

The main part of the room, minus the bathroom was in pretty decent shape. Not pristine, but…read moreworkable. The bathroom was a mess! Like a tiny vortex of abuse and neglect there was almost no surface that hadn't been mistreated. The door- Delaminating on the back side. Didn't meet the doorjam, even when the door was locked. And with a giant repair on the front side where someone may have punched a hole in it. The wall- Flagrantly large, repaired but not repainted hole just above the toilet paper roller. The shower- A generous, crumbling, pooly repaired hole. And the perfect location for the entrprising Peeping Tom/slalker/weirdo to place a discreet video camera. The ceiling- Who doesn't appreciate a little, festive dollop of blue green toothpaste on their ceiling. C'mon. It was gross. I'm not sure what else is available in town but you may want to look eslsewhere. $85 one night 4 people