The greatest vet ever. Loved the animals he took care o. He liked his patients more then the…read moreowners. I miss him so much

When two of your furry family members (cats) have been with you for 13 years then two more senior…read moremembers (dogs) join the household, you know only a quality veterinarian will do. Thankfully we have been make the trip out to Dr. Gradous for almost 9 years now so that wasn't an issue. I do use the word "trip" because it is just that. Depending on where you are coming from, it can be anywhere from a 30 to 60 minute drive. But it is worth it. The building and parking lot are small, as is Dr. Gradous. But don't let that fool you. He is straight forward in his instructions (i.e. "no Ole Roy") and has been known to treat animals much better than humans on a regular basis. And that's why we don't go anywhere else. He will speak softly to them and treat them with the utmost care when they enter his presence. This reputation has preceded so much that getting an appointment can be a challenge, so plan ahead. He does this because for the animals, as he has attempted to retire twice already but obviously is still there. His costs for medicine, shots, and appointments are the lowest you will find. Also, right next door his daughter runs the grooming and boarding. The entire team is top notch. I honestly have no idea what we will do when he stays retired.

I took my dog here in 2019 and I was so impressed by the lady who came out to get him and spoke to…read moreme about his care that I put this place on a pedestal. We also took my daughter's dog here when he had Parvo and they gave him excellent care in 2020 and he came home. When the Aiken vet that my husband's family has used for 20+ years, proved it was not a worthy vet, I decided that All God's Creatures would be the place that we would go, no matter how far I had to drive. He had dental surgery scheduled yesterday morning and I called them on Friday to ask if they would be reaching out to let us know of any changes in operating hours on Monday because of the weather. I was assured that they would let me know. Drove 45 minutes and I arrived for surgery at 7:40 AM and nobody was there. I called the only phone number that they have with no answer, knocked on the door and I sat there until 815. There was no way I was going to drive home immediately so I went looking on Facebook to see if there was somebody, anybody that I could reach out to to find out what was going on. I don't follow them on Facebook. And right there was a post saying that they were not going to open until 10:00 AM due to the weather and they would reach out to reschedule via their Facebook page and email. I checked my email and there was nothing. Nohing in junk mail, no phone calls, voicemails, texts. Nothing. Drove another 45 minutes to take my dog home and get myself to work. I'm at work for 30 minutes and I get a phone call asking me to bring him in "now" at which time I explained to her what happened and it was completely blown over. I left work and I went home and got my dog, drove to Augusta again and I took him in. While there I explained to someone else what happened and it again was completely disregarded. "They were supposed to email the cancellations". BUT YOU DIDN'T! And WHY would an email be a sufficient means in which to cancel a surgery??? Not only do I not get notifications for my emails, I don't look at them daily. So even if I had gotten one I wouldn't have known. She tells me they're gonna start the surgery in about 30 minutes and I should get a phone call around 2 PM. Updating me about how it went. I didn't receive any phone call anywhere around 2 o'clock so sometime around 3:30 I started calling to see what was going on. ALL DAY FROM THE MOMENT I TRIED TO DROP HIM OFF I MADE 22 calls and not one was answered. No compensation, no sincere apology, NOTHING. Well, I have a big mouth and I will run it about this interaction until the end of my days when anything involving veterinary care comes up with anyone I'm talking to. For seven years, I've told people about the amazing visits that we've had there and that's over. The staff that you had is clearly not the staff that you have now. My husband also said when he picked him up that the girl at the front was not friendly at all. Also, at our pre-surgical appointment the tech that came into the room was grossly picking food out of her back molars with her fingers after she walked into the room. Gross. And maybe don't do that. On a positive note, it was cheaper than the quote we got at the overrated Aiken Vet and my dog is alive and doing well today.

Rude staff at front desk. Will lie to you about pricing to make it seem like you're getting a…read morediscount. I do not recommend this place.