This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Very disappointed with Option One Solar…read more My Tesla Powerwalls & panels aren't producing & storing energy like before & I set up an appointment with Tesla through their app but the next available appointment was Oct 1st?! This was late July when I set up a service call. An over 2 month wait?!? So I got in touch with Option One Solar, to have them service my solar equipment. Setting up the appointment was easy, people on their end booked an appointment for the following Monday & I was charged the service call fee of $500. Ok I guess, I need these Powerwalls & panels looked at & hopefully fixed sooner than the Oct 1 Tesla appointment. My electric bill was $226! Their service guy came out, I told him what was going on/not going on & he looked in the panels, ran diagnostics through his phones informing me that the panels were working, then not working, and working again. He called Tesla support (Tesla installed this system almost 5 years ago). So basically the Tesla support guy on the phone said that Tesla has to come out & look & repair the system since they were the ones that installed it. So there was nothing Option One Solar could do otherwise it would void my warranty. I'm sure Option One Solar is a good company but they really didn't do anything but made a phone call to Tesla to let me know there was nothing they could do & that I would just have to wait till Oct for my Tesla appointment. I understand that the guy came out to diagnose & troubleshoot the problems & yeah I should be charged for his time, but for $500? I called their office to tell them what happened & asked for at least a partial refund since no physical work was done. They said they would put it in their notes & inform the team members. I wish I knew to NOT call them & just waited & I would've saved $500. I reread the contract & yeah it is stated clearly how much their fee is to come & look & troubleshoot & diagnose but that was an expensive phone call to Tesla for them to tell me, sorry you gotta wait, there's nothing we can do. I won't be calling them for any solar services, this experience wasn't a good one for me.

Nippon (Linda) took the lead on my project, which was in a quagmire after the previous solar…read morecompany had declared bankruptcy and left my system inactive. Nippon came in, took charge in replacing bad wiring, worked with the County and SCE for drawing, engineering, and inspection approvals, and even added in a Powerwall -- all for a VERY reasonable price. Linda is amazing.

Nippon Energy were very responsible and when they found the issue as the inverter then did all the…read morework with Solar Edge to get a replacement inverter sent out. They were more expensive than others but you get what you pay for

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

I have so many good things to say about Sigway Energy…read more For starters, my installation cost about 30% less than what I was quoted by the big solar installers (Solar City, etc.).   They were incredibly easy to work with.  They helped me to come up with the best solution for my energy needs.  They took time to answer all my questions and I never felt as though I was being rushed to make a decision.   When it was time for installation, they were incredibly fast and professional, not to mention fun!  Moreover, we had a set back, I hadn't looked at my roof and it turned out it needed to be replaced.  The team took it in stride, coordinated the roof replacement, and still managed to get the project done on time. I definitely recommend Sigway Energy for your solar installation.

William got my problem fixed right away! I had an electrical short on my solar wiring, and had me…read morevery worried. He was very responsive, and he fixed it right away. He also has a very good attitude. If u have solar problems definitely call Sigway!

"Too good to be true."…read more Literally that was my thought throughout my recent experience with UniverCity. I'd been stalled for a year with Tesla and was giving up hope I could get my solar expansion project in before the tax credits expire. I reached out to a few local contractors, and these guys came under every other bid. In design, they managed to fit more south-facing panels with limited roof real estate, compared to two previous designs I received. Every other contractor said any new panels would be incompatible with my existing system, which was a problem since I wanted the full capacity for the batteries I was adding. UniverCity said no problem. It ended up taking them three times as long to get the two systems talking to each other and they had to try two new panels before they could get it to work. But they didn't change the contract on me. There were some hiccups at the end getting through inspection. But they were fair, received my feedback, and got me to the finish line. David, Frank, Aaron - thank you. Just a terrific experience all round.

I do not normally leave negative reviews, but after nearly 10 years, I feel it is important to…read moreshare my experience. Before posting this review, I made every reasonable effort to resolve these issues directly with the company. I sent a formal letter over a year and a half ago outlining my concerns and requesting assistance, but I never received a response. More recently, I sent another detailed email, giving the company 14 days to respond with a plan to address these longstanding issues. That deadline has now passed, and once again, I received no response. This company installed my solar system in 2016. At the time of purchase, I was given expectations regarding the amount of energy the system would produce and the savings it would provide. Unfortunately, those expectations have never been met. In nearly ten years, my system has never produced the level of solar energy that was represented when I made this investment. As a result, I have spent thousands of dollars out of pocket on Southern California Edison bills that I reasonably expected my solar system would significantly reduce. Instead of receiving the savings I was promised, I have continued paying far more for electricity than I ever anticipated. What has been most disappointing is the lack of follow-through. The company has been aware of issues with my system for years, yet they remain unresolved. Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems. There were also issues from the very beginning. When my system was installed in 2016, I was never provided with the monitoring equipment that was supposed to come with it, nor was I informed that there was a monitoring app available. Without those tools, I had no way of monitoring my system's production or knowing that it was consistently underperforming. After years of phone calls and emails to the corporate office, I finally got someone to come out in 2023 to install the monitoring equipment that should have been installed from the beginning. It was only then that I learned there was an app that allowed me to monitor my system. During that same visit, the technician determined that my microinverters needed to be replaced. The replacement microinverters were shipped to my home, and the technician returned to pick them up for installation. However, the work was never completed. The technician left with the new equipment and never returned to finish the job. Despite additional attempts to follow up, I was once again left without answers or a resolution. I understand that mistakes happen and that every company occasionally encounters challenges. However, this is no longer a matter of a simple mistake or a temporary inconvenience. This has been an unresolved issue for nearly a decade. My goal has never been to leave a negative review. My goal has always been to have the solar system I paid for perform as it was represented and to have the company stand behind its product and installation. Unfortunately, after almost ten years, thousands of dollars in unexpected utility costs, years of unanswered phone calls and emails, an incomplete repair, and two formal written requests that went unanswered, I have been left with no meaningful communication and no resolution. I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has consistently failed to meet the promised production, and stand behind the product they sold me. If the company reaches out with a genuine commitment to resolving these issues, I will gladly update this review to reflect that experience. I would much rather write about a company that ultimately made things right than one that chose not to.

Glad that I choose them. Knowledge people serve local, great talk with their solar advisor to get…read moremy quote done in no time. Just a bit long wait with Edison to get approval, the panels look nice!

So like others who are interested in Solar you get tons of phone calls and every salesman has some…read morepitch or angle. Sunrun was one of thr many to come and talk to my father and I about our options, the main difference is they were completely transparent with pricing, cost, fees, and anything that would ultimately affect the price. Sherry was the woman that we talked to and she walked us through every little step. There wasnt a moment where we felt like we were in the dark. Sometimes we were late to taking care of things and they were extremely patient. My father wasnt taken advantage of which is a big deal for me. Will refer to friends and family, and I'm sure they will have that saving money feel like we do.

Simply Solar was great to work with. They fixed an older system and installed a new system on a…read moreseparate property. They were very responsive and professional. Highly recommended.

It was a pleasure dealing with William B. He is professional, courteous and responsive, he made the…read moretransaction and the process very smooth. And when we encountered unforseen situation with our Atlas roofing he ensured that it got resolved and Simply Solar made things right. Having solar been very beneficial and cost effective

I don't like to give bad reviews to businesses usually. When JK Solar were installing the solar…read morepanels, they threw the construction waste materials in my garbage can, causing the garbage collectors to be infuriated with me. Also, when I tried to communicate with them, it would take them several days to return my correspondence. Even though they've installed this 4 years ago, I've never thought to give them a negative review because job well done, right? Wrong. I tried communicating with them recently to ask for the password to connect the solar panels to wifi because we've recently switched networks. This is so that I can see solar panel activity through the mobile app. I tried to communicate with the manager but I found that my email has been blocked. I then tried to communicate with the previous sales manager/ associate and it's been 1 week without reply. The only reasonable explanation I can think of is that they only care about the initial sales transaction since they've already made the contract sale. Maintaining a good customer service relationship with their clients seem to be at the bottom of their priorities. In my opinion, save your money & look for a better solar panel provider. This place's product and service is on the pricier side anyway.

We stopped producing solar power to SCE on August 23rd. We were notified the monitoring company,…read moreLifeStyle Lighting contacted Solar Edge that the inverter was bad (we've had this system for 3 years and this is the second time something has gone wrong). We were told that JK Solar would receive the part in mid September and they had 4 issues in our area. We still haven't received a call. We've tried contacting them but no response. So since August 24th we have exported zero solar power to Edison and had to pay full price to SCE for our electricity plus the monthly service charge to the solar company. If we could do it over again we wouldn't. We're in the process of contacting the California Public Utilities Commission as well as the State Attorney General.This has been a nightmare.

If you do, study the contract! They sold my system based on the price of $218.88 per month on the…read more25 year plan. I learn that the fine print says it goes up to the real price after 12 months. So it is really $311.12 per month for the rest of 24 years. I had no other other problem. And I love it.

Fast and reliable. Shant was easy to work with. Price was also very reasonable compared to othersread more

I highly recommend OC Solar. They are not the typical solar company. Their customer service &…read morecommunication sets them apart! Right from the start, Ivan and then Jose made it such an easy & painless experience. They're professionals, and truly care about their business. Look no further! :)

Long time OC Solar customer here since 2019. I have 50 panels, a battery and two inverters all…read moreinstalled and supported by OC Solar. I ran into an issue where my LG Battery stopped working with the SolarEdge inverter. I am so thankful to Austin at OC Solar and the field techs who worked through the complex remediation efforts to get the system working again despite the poor support from SolarEdge. Austin kept in touch with me frequently and was phenomenal throughout the entire incident. That is why I highly recommend working with OC Solar. They are there for you even years after the setup to ensure my investment savings are maximized making it a great value. Keep up the awesome work OC Solar team!