I called the dealership and got to work with Levi on purchasing a RAV4. He was so patient with me and really took his time to explain everything to me. The Sales Manager helped finalize the deal and I feel both went up and beyond to make me a satisfied customer. It was a great experience and I highly recommend checking them out when you are wanting a great deal on a vehicle. read more

Toyota has always been good to me. My mom has bought 4 cars here over the years, and a couple years ago I bought my own as well! I've been living in Lawrence so I usually go to crown Toyota for service, but I was in town for the famous Neewollah. My VSC and check engine light came on while I was here, so what better place to come then the place I bought it?! Walked in and to my surprise one of my high school classmates was working the parts & service desk. Mr. Botts has always been a humorous person and didn't fail to make me laugh again today. My mom doesn't keep getting cars here for nothing! My service was attended to quickly and while I waited there were coffee, water, and tv to keep me busy. read more

Quality Toyota - Auto Repair Near Me - Independence, Kansas

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Best Car Buying Experience Ever! Quality Toyota is a down-home dealership run by friendly, honest folks. From the first request for information to driving away in our new Rav4, our salesman, Andrew Carter, provided superior customer service in answering questions, providing paperwork for review, and taking us through a detailed review of the car's features once we took ownership. The advertised price had no hidden fees, and there were no last-minute add-on sprays worked into the deal. Thank you to the General Sales Manager, Edward Lewis, for running such a great business. --The Carters read more

We purchased a toyota truck today from Cody . He did a great job of making us happy. The sale with through without any hitches and we got an excellent price for our trade. We appreciate how professional they all were. They're really know how to treat customers. Never felt pressured. They area small town hem. Wish Joplin had such service! read more

Quality Toyota - Joe and the salesman, Cody! - Auto Repair Near Me - Independence, Kansas

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We have been buying cars from Quality Toyota for about 15 years. The buying experience is always good but it's the maintenance that keeps us coming back. You can schedule when you would like the maintenance done and they will try to accommodate you. There is a pleasant place to wait, if the maintenance is short and they will give you a ride to a place nearby, if the maintenance is longer. We have had nothing but good experiences at Quality Toyota. I appreciate their good service to southeast Kansas. Randi B. from Coffeyville read more

Don't trust this guy Kevin Botts: Owner/General Manager: kbotts@qualitymotors.com from Quality Toyota of Independence,KS. He's like a bad car salesman! He tried to imply that some one else may have done the damage to my car! Then he personally tried to clean the Headliner and made it worse! Now this was the final attempt to try to resolve the problem. I had told Mr. Botts that I had contacted my Insurance Company to take care of the matter because he seem to think that headliner is acceptable with a little more cleaning! I also asked him about his insurance and was not willing to give it to me. Now I need your help out there tell Mr. Botts that this is unacceptable my car is new and there employees are the ones that his problem! Share this with as many people as you can! If there's any news reporter that are out there please help me! read more

They got me in for an appt. quick as I am a last minute person for oil change and tire rotation. Great customer service! Recently we had tires and rims put on our Jeep and they look amazing and did it quick also. Thank you Cory and guys! read more

I have bought so many Toyotas here i have lost count. This is a small town dealer that still knows how to take care of people. The service department is excellent. The car sales people are, well sakes people but are capable of cutting to the chase. read more