The nicest staff and dentist I've ever been too. I've been going to them since high school but…read morestopped for 4 years due to work/school. When I came back there was zero judgement, everyone was so kind and explained everything with great detail. Dr. Garcia removed my wisdom teeth along with the help of a nurse, both were very supportive, kind and knowledgeable. The doctor answered and continues to answer all my questions regarding the removal with patience and care. I'm currently still healing from the removal and it's going well thus far. I definitely would recommend this dentist if you're looking for a friendly, kind and judgement free zone!

Hands down one of the top dentistries I experienced. You enter the office and automatically greeted…read morewith a sense of comfort, cleanliness and caregiving. I researched for weeks and did my due diligence in finding a place I would be content with. Needless to say I'm not just content but so very happy with every staff member that attended me directly. Hands like butter, genuinely caring, bed side manners on point and the fact every step is explained to me before any procure is done. I bet my professional reputation you will not be disappointed.

Dr. Barlow continues to impress. While being very knowledgeable and professional she maintains a…read morepersonable demeanor. She makes dental appointments painless and pleasant.

Multiple billing issues as they constantly trying to charge us for things covered by insurance at…read more100%. In some cases, they couldn't even explain what the charges were for. Staff turnover seemed high. Dr. Barlow tried telling us our doctors' advice was wrong, and she regularly offered over-the-top justifications of all she new about medicine and other topics. Did not know when to stay on her lane. Dental exams were okay, though. We have since changed practices and do not experience those financial and billing issues here.

After 14 years of dental care at DOA of Springfield, I'm finally breaking it off. Over the years I…read morehave had some fine care, but also enough questionable things that the cards added up and I have had enough. I don't need to repeat all of the what's been said in a lot of the other low-star reviews, but I'll just give my own snippets: - Weird billing oddities, like the way my insurance was not accurately applied multiple times, resulting in me having to call my insurance and ask if certain procedures were covered (they were) after being told by office staff that they weren't. - Paperwork mix-ups (like my husband's and my middle initials being swapped or an old address from 8 years ago still showing on my records, or me getting all my hubby's appt reminders, etc...and we're not even on the same insurance, so I sure hope they know whose to bill for what!) - Credit on the account that seemed impossible to use. It took asking across multiple appointments for us to be able to have it applied. - That time when the filling (my first cavity in 30 years BTW) fell out sometime between being filled and the next 6 month visit. The dentist, wearing 2 earbuds while speaking with me, shrugged and said, "It just happens." I asked how he was going to make sure it didn't happen again when he filled the cavity a second time, and he said he couldn't really be sure. I canceled the filling on the spot and requested a different doctor to fill the cavity. She was great, but has gone to a different practice (I wonder why?). The good thing is that there are some really sweet hygienists and I've had some of the gentlest cleanings at this practice. They do a new cleaning with just water (???) that feels so much better on my sensitive spots than the scraping tools. Eve made the BEST mouth guard for me 5 years ago. Still fits like a dream. So take the good with the bad, but if you like tidy paperwork and a consistent customer experience, maybe look elsewhere.

The staff are very customer oriented and helpful. The dentist was very professional, took the time…read moreto explain to me. My hygienist was AWESOME. Definitely going back!

Expert care. Very personable and thorough. Takes time to explain procedures and why they're needed…read more Office is immaculate and the staff very friendly and helpful. I strongly recommend Dr. Cocolis.

I've been in the customer service/support industry for 20 years and there are two businesses that I…read morefrequently bring up in conversation when giving examples of the best customer service I've received - USAA and Dr. Cocolis's office! I've been a regular for about 2 years now and with each visit, my admiration grows. Not sure if the team is just simply that cohesive and happy or if they've undergone tremendous amounts of training. Regardless, this office is a well-oiled machine and I always look forward to my appointments. If only I could find a doctor's office in our area that matched this level of service!

From reception to the dentist, the Graceful Smiles people are friendly and extremely competent…read more No-fear dentistry at its most pleasant and prompt. The entire group sincerely works toward a good experience for you. Graceful Smiles staff and dentists all work very well together, to provide dental services in a reassuring manner. Everyone is helping to get you the dental services you need in a friendly, competent, and caring way.

Dr. Nam is the best dentist I've had. I'm 48 and have had dental problems for about 25 years, so…read moreI've been around the block. I think he's the best because he spends more time on patient comfort and education than others.

Dr Yoon is the best! Anytime I need to come in for an emergency, I am fit in that day, typically…read morewithin 2 hours of when I call. Beth is also one of the kindest dental hygienists ever. Honestly, everyone at this practice is kind and helpful.

Stopped by Dr. Yoon for a guard to help me with my grinding at night. Scheduling was easy and…read morefriendly with the receptionists. They were super helpful fitting me in even though I have a very busy schedule and very patient with my many questions about insurance. Dr Yoon spent alot of time answering my questions and I felt very much that he cared about my oral health. Can't imagine a more caring and attentive Doctor than this. Highly Recommend!!!

I've been going to this practice for more than 10 years, and the experience has been good. I get…read moremy usual cleanings along with - necessary for me now that I am in my 60s - crown replacements. I really have no complaints and feel as though I have been well taken care of. The office is efficient and friendly, and also clear on what things are going to cost. I haven't "shopped around" but think costs are similar to my previous dentist. Recommended.

Worst doctor dentist ever Dr. Deena Hadithi Take it from me,…read moreremove your name from her office! She knows nothing about health of your mouth! She made my teeth to be broken, by her ignorance & greedy! She cares only about money Her staff even worse than her! She made me pay around $4000 for stupid plan I wish I can have the right to sue her & her nasty people at her office

We were initially told they were confident a recommended crown for my wife would be approved by…read moreinsurance and that they would continue appealing until it was approved. After multiple appeals, insurance still denied coverage based on medical necessity criteria, leaving us with a large balance. Over time, the messaging shifted from confidence that it would be approved to comments that our insurance was "the worst," and eventually we were told the PPO contractual adjustment counted as a "discount," which felt misleading to us. As an aside, a different dentist later completed another crown for me that was approved by the same insurance, which made the earlier comments about our insurance being terrible harder to understand. Separately, this office recommended approximately 10 fillings for me personally. I later obtained a second opinion from another dentist who agreed with 2 recommendations. That large difference made me uncomfortable and contributed to my decision to seek care elsewhere.

Worst dental office experience I have ever had. I am not in any way afraid of the dentist so don't…read morethink that is the reason I am writing this. Crazy expensive procedures ($38 for one x-ray) and they also tried billing for things that weren't done. But once I called and called them out on it they took it off the bill immediately. Pay attention to your invoices. (keep in mind x-rays are just digital pictures now there are no longer any materials used)

I went for my 6-month visit to the Springfield office. I only attended that office when my dentist…read morewas visiting that location. So, when I learned it would be Dr. Ho's permanent location, I chose to follow him instead of going to the Lorton office that is closer to my home. I chose to follow Dr. Ho, because in this day and age, having a sense of community goes far beyond location for me. And, I get the community with Dr. Ho's interest in his patients and his professionalism in his care. The office staff is professional and KIND. And the office environment is clean and updated. That's the environment that makes me feel comfortable when having my dentistry needs met. Thank you to everyone in the Springfield office.

I came in as a new patient and will not be returning. Despite having full X-rays completed at my…read moreprimary dentist just yesterday, this office insisted on taking a new set. When I questioned the necessity of paying for the same diagnostic images twice, the staff tried to "reassure" me by saying insurance covers them at 100%. This is incredibly misleading; even if covered, it still deducts from my annual insurance allotment, leaving less coverage for actual dental work later in the year. It felt like a blatant attempt to maximize billing rather than provide efficient patient care. Because of this lack of transparency and respect for my time and benefits, I have also canceled my daughter's upcoming appointment as well. I'll be taking our business to a practice that values integrity over redundant procedures. Lost 2 patients in less than 5 mins, and had the chance to win over a family of 7. Expecting prompt refund for services not rendered.

Dr. Maiurano and her staff are the best! For years, I have…read moredeveloped an extreme fear of dentists and needles due to bad experiences in my country. And I thought I would never be able to overcome these fears, but now I do. Thanks to everyone who has been able to help me and treat me with care. They are patient and have different techniques to make you feel comfortable, which shows how professional they can be. I recommend this place to anyone.

The dental office contains contains modern equipment and friendly professional individuals. At the…read morecenter is a most competent problem solving dentist. She is an honest caring person, not interested in making the most money; her interests are quality dental care as painless as possible, with final decisions made with patient input. The office also has easy free parking. Bob V. 11/25/2023