It's been a while since I was here but I have continued to be unhappy with the service this place…read moreprovided. I took my laptop here because it was not fully charging. After picking it up they said it was the power supply cord and it just needed to be replaced. Ok, simple enough. And they changed me $50 to diagnose the problem. I was surprised at the time they were going to charge me $50 to tell me I needed a new power cord. I guess that was my fault for not understanding how the pricing worked. Anyway I paid and left and still had a laptop that wouldn't fully charge but at least I new what the problem was. I then purchased a new factory power supply which was around $80 from Dell. My laptop still doesn't charge fully so the power supply was not the problem and I am now out $130 because of incorrect information.

The service at the Timberlake location was as good as I could have asked for. My computer was…read moremissing some screws and one of the employees gladly helped me out. I highly recommend Computer Exchange because of they're great service and willingness to help.

All computer repair shops are not created equal. This one, however, is tried and true. I've been…read moretaking my gear here for several years now and always without a complaint. What prompted me to write this review, though, was my recent laptop's motherboard crash. What I liked about the service I got was that the technician explained several different options to me, presenting the pros and cons of each, instead of just telling me what I should do. Competent, congenial, no muss, no fuss service at reasonable prices. They would get 5 stars but every once in a while they forget to call me back so I have to keep calling them.

From the owner: Rose Computers is Lynchburg's first and oldest computer and networking firm. Rose Computers…read morespecializes in providing computers, networks, software, and applications to area businesses and professionals. Rose Computers, a network leader for more than thirty years, has designed and installed hundreds of business networks ranging from 2 users to 2,000 users.

Bought a laptop here- Knew what we wanted so the salesperson did little more than ring the order,…read morebut he seemed to know what the products were all about and did a good job explaining the warranty etc. One negative aspect is that the store, like all Best Buys, is laid out in a confusing diagonal pattern that makes one a little disoriented and there are bright displays that are also confusing- maybe that's their goal.

I was sold a damaged desktop computer and was essentially called a liar when explaining the damage…read morewas not caused by me including a condescending "now be honest with me" line. I was a loyal Best Buy customer but now I hope to see them go the way of Circuit City. Amazon.com wins again.

This is the ONLY electronics repair shop that I trust to repair my 50 year old Altec Voice of the…read moreTheater equipment ! I just wish the business was closer , but the 90 plus mile run each way is worth it for peace of mind , knowing the proprietor's expertise . I am currently having problems , needing that expertise , so prepping for the long trip .

A-1 have been a customer for Ten years. The manager is always on the ball. The military discount…read morekept me coming back.

this guy fixed an asus laptop screen for me and I'm less than a week it blew off. He bought the…read morescreen which sat over sized after installation. Don't ever repair laptops just buy a new one.

My Macintosh laptop went south, and in less than a day Mike had installed a new battery (the old…read moreone had failed) and all was well. Price was reasonable and I'd recommend anyone in Lynchburg consider him if something goes south with your setup.