Howard and Meredith at WINMAR were an absolute pleasure to work with. Howard was friendly,…read moreknowledgeable, and genuinely helpful, while Meredith in the office was extraordinarily patient and accommodating with my disabilities and keeping everyone organized. WINMAR handled everything seamlessly, working directly with my insurance company and United Floors. Their team moved all my furniture out to fix the floors and they returned every piece back perfectly. They even went above and beyond by fixing a broken socket cover that had been broken for 5 years! I couldn't have asked for a better, more professional, team.

the facility is clean and bright . they have a lovely outdoor play area . staff are kind and great…read moreat communicating

My dealings with this company has left me very impressed with their professionalism and honesty.read more

Mike is an extremely hard working guy who does his best for the customer. He's very accommodating…read moreand willing to assist on short notice, while keeping his rates reasonable. Definitely my first call next time I need a bin or a septic inspection/ clean out.

This is an amazing shop that has recently moved to Chemainus, BC. What a fantastic addition to…read morethis artistic community. The owner/operator is incredibly talented. Congratulations on your new home.

Great value, called Tyler for a RV pump out and he was able to get out next day! very impressed…read morewith the urgency and quality service he provideD

Horrific! Only actual satisfaction from doing business with…read morethis company was Rebecca, she was professional, assertive and actually able to get a hold of, I felt she really tried hard to give actual respectable customer service. Tyler... not so much. Very polite when you could get a hold of him but that was very far and few between. I had a scheduled appointment a month in advance... no show. After many calls to Tyler I finally received a call after leaving a text message followed after a few voicemails, I was assured the driver would be there 2 days after original scheduled date.... Again no show. I reached out to Rebecca, she was very apologetic and offered a free pump for scheduled appointments that was a no show, well 3rd time wasn't the charm... again no show. The communication between Tyler, his driver and what is actually important in running a successful customer satisfied business is well down the pooper... fitting right? Except don't expect your time, efforts or calls to actually be processed or pumped out, you'll be waiting. Thanks again to Rebecca for her communications, hopefully the rest of your company follows suit soon. As a business owner myself this was absolutely the worst communication break down, lack of organization I've ever seen, no excuse for that 3 times in a row. Save yourself time and book save on septic or any other local septic company for your septic needs. Your times worth it.

Exceptional product and service. This company and owner are very honest, helpful, knowledgable and…read morewill bend over backwards to provide exceptional service. We were just a small project, however, Ken and his crew treated us like a top priority. Highly recommend.

Although this company came out and did the job in a timely fashion I need to let you know that…read morethere are many hidden costs. Firstly you think you are hiring a company that has their own excavator well they do but they don't. Ken Clark has another business and that business has all the equipment that he rents to do the job and then bills you for the rental of the equipment which by the way is close to $ 1000. and then you are billed for the excavation which is another $1000. By the way this hole that was dug out is 13 x 14 and 25 inches deep. They broke the sewer line and guess how much they charged us to fix it? Let's just say it cost us $58 for piece of 3" pvc. They took away the asphalt but not any soil. Then you have to plead with him to come get his equipment from your place after 4 days of it just sitting there getting in the way. My son paid $600 to have an excavator come and did a much bigger hole...wish I had got the first guy that said he would do the job.

I've used Trash-to-go twice and both times they've been fast, efficient and very pleasant to deal…read morewith. Highly recommended.

These guys are fantastic!! Not only are they prompt and efficient they are very professional and…read morefriendly! They loaded 1 1/3 trucks in 1.5hr including a dump in between! Would definitely recommend this company! Their prices are great too for the work they do! High five guys!

UPDATE: My sincerest apologies to 1800 GOT JUNK. Someone else had taken the unit just before Got…read moreJunk arrived as to ensure they would not take it away by mistake. I was not aware of this. I would highly recommend this service to anyone looking to eliminate the stress of clutter in their home. After writing this review, Got Junk had attempted to contact me to rectify the situation within 24 hours. ******************************************************************************************** Phoned 1800-Got-Junk to have a bunch of misc. things removed from our basement. They are polite and courteous, etc. The customer service up to the end of the removal was great. However, a few days later I discovered they had taken something they were not supposed to, a handmade wooden bathroom cabinet built by my wife's father. It was near the items to be removed, but I had indicated only to take items up to a certain point in the basement and leave the rest, The cabinet was for our renovation and we had been saving it for some years to finally use it. Needless to say my wife was pretty upset about it. I phoned the company back and they told me it was likely disposed of. They told me they would call back. I have not received such a call. I would call the $160 price tag worthwhile had it not involved the loss of something of such importance to us. Unfortunately this experience has turned us off of using their services in the future. ********READ UPDATE ABOVE*********

I recently booked a pickup with Just Junk for a pickup on Vancouver Island on July 29/2016. The…read morereviews I read seemed promising. I spoke with a very helpful customer service rep named Ali, but after booking with this company it went downhill from there. We were promised a two hour window that was to be from 10:30-12:30. We were also sent an email stating that we would be called between 10:15 and 10:30 to let us know when they would be arriving. This simply did not happen so I finally called at 12:15 to find out why no one had contacted us. The person I spoke with did not really have any answers for us so I asked him to please have a manager or someone who did know why we hadn't been contacted us to call us. I did receive a call from a manger named Kathy approximately 5 minutes later to tell us that not only would they not be arriving at the promised time but we would be lucky if they arrived at 2:30 at the earliest. She gave no explanation why we weren't called and offered a very insincere "I'm sorry". I told her that this service was unacceptable but she did not show any concern in the least. I also told her that I would be writing a review and once again she simply did not care. We were on a time restriction with the sale of our house and had hired Just junk for this very reason. Due to the fact that they made no attempt to assist us I would not recommend this company to anyone and will certainly not give them any future business.