Came here on a girls weekend 9 years ago and they have had a loyal client ever since. I LOVE…read moreMontchanin Spa so much!! You get the full pampering experience. I have tried all of their massages and none have fallen short. To top it off they offer wine and snacks in their quiet room. It's definitely a must try!!

This marked my first and final visit to Montchanin Inn's "Spa." If you're seeking a quick reason to…read moreavoid giving them your money, trust me - DO NOT GO HERE. They are liars and thieves, and the services are mediocre at best, robbing you of time and money. I strongly recommend trying other local spas (La Belle, Alo, Sherif Zaki, Michael Christopher, Joseph Anthony) for a more enjoyable spa experience because Montchanin Spa is the last place you should consider. For Mother's Day, my children gave me a $300 gift card for a facial and prenatal massage. Being five months pregnant at the time, I decided to wait until after giving birth to enjoy a relaxing day to myself. I had my assistant call to schedule a 60-minute facial priced at $120, with an additional $30 service (total $150). I planned to schedule the massage for another day due to time constraints. After the facial, I realized the esthetician had only given me a 45-minute session, completing it much earlier than the scheduled 60 minutes. At checkout, the receptionist informed me that my total was $265, not the expected $150. They also failed to apply my $25 deposit and have yet to refund that amount. Perplexed, I consulted with my assistant to confirm she booked the $150 facial. I called them to report the incorrect charge, and they promised that the manager (ANNE) would call me back. However, a week passed with no response, so I called again to follow up. Upon contact, they acknowledged that I did indeed book a facial for $150. However, they claimed the esthetician, ANNETTE, upgraded me to a different facial costing $265. When asked if I was informed of this during my facial, I clarified, "Absolutely not; I was never told I was getting upgraded services." They called back, essentially accusing me of lying because Annette insisted she informed me. In an attempt to rectify the situation, they offered me a 20% discount on a massage for the "inconvenience." Yet, there was no inconvenience; their employee had lied about upgrading services without consulting me. Additionally, they failed to provide a full 60-minute facial, cutting it short by 15 minutes. The remaining $150 of the gift card was intended for the massage, but now I have only $35 left. They believe offering a 20% massage discount, which would require additional payment from me, is a sufficient resolution. As someone who routinely pays for self-care services such as nails, hair, lashes, eyebrows, laser, and Botox, I emphasize that it's not about the money. This spa essentially stole $100 from my children, who bought the gift card for their mother to enjoy a facial and massage after having a new baby. The spa accepted the word of a LYING employee, Annette. I want to highlight that I tipped her $65 on this facial, a 25% tip, only for her to lie about informing me of these upgraded services. Instead of owning up to the fact that she never communicated this information to me and that she also shortened our service time by 15 minutes, the manager and owner repeatedly refused to refund the $100 they took from me. I provided them multiple opportunities to make this right before posting this review. However, it seems their business is struggling to the extent that they are willing to STEAL FROM CUSTOMERS, EMPLOY LYING EMPLOYEES, and jeopardize their reputation over $100, which was simply a miscommunication error on their esthetician's end. It is absolutely pathetic and disgusting.

This spa is hidden jewel. I got a massage,followed with lashes. I was having some back pain. Walked…read moreout feeling like a new women. The masseuse donald really took his time to explain why I was having the back pain & how to relieve it. Then I had my lashes done by Brii. My lashes look amazing. The staff is so genuine & friendly. I highly recommend this spa.

Taking advantage of an opening offer found online I decided to book a deep tissue massage with Pan,…read morea male therapist that worked on the deep knots in my shoulders and taking care of the rest of my body. The center is clean and fresh with them taking me through the center to show me amenities like restrooms, hydroluxe, a water based massage bed and the lounge. The new Massage Luxe location near the University of Delaware in Newark offers the students and local population a massage center to visit to relax and take care of aches and pains that plague my everyday.

We received a gift card for an hour of service at MassageLuXe in Newark. I got the Swedish massage…read moreand my wife got the seaweed facial. Everyone was friendly. My masseuse did a good job. She spend much time on my back which was much needed. I did ask her to apply a little more pressure in the middle of the massage. My wife like her facial as well. Here's a message for MassageLuXe though, find a way to make sure your masseuses' hand are warm. Feeling cold lotion or a not so warm hands from time to time throughout the massage is not the best service you can provide. My wife also was surprise that she did get any kind of steam to her face to open up the pores on her skin before the facial. All in all, it was a good experience.

Had a gift card for massage and decided to try out the new location on Kirkwood Highway. It's crazy…read moreto think that the building used to be a KFC! It's bigger inside then it looks on the outside. The lobby area was clean and decorated. The waiting area and rooms are pretty basic, nothing exciting about them. I had a pretty great deep tissue massage done by TJ. There was some confusion about the gift card after, but everything was figured out. I wanted to get a facial as well but the appointments for that are extremely limited!

nice ambiance, clean, nice and respectful staff. not to mention hamilton who did my deep tissue…read moremassage, he really good and experience.y back and shoulder beenn hurting so bad. he make sure he focus on that. went home 100 % lighter. back feels so good now. i will definitely coming back. over worked and we need to take care of ourselves too. i have free 10 mins machine massage

They have DAZZLE DRY nail polish!! & the best technicians Tara & Treasure! Easy to book online…read morealso. Easy parking. Highly recommend.

I went there because I had a gift card. The place is extremely overpriced, and the service was just…read moreokay, nothing that justifies the cost. My hair is just below shoulder length, and I only have a few gray hairs, so I usually color it to match my natural shade. They charged me for both a color and an "extra color", but I only got one color, so I'm not sure what the extra was for. On top of that, they added $50 just for a blowout. When I got home, I still noticed a few gray hairs that weren't covered, and I don't even have that many to begin with.

Absolutely amazing service! I had a birthday party here and had the entire spa rented out. All my…read moreguests adored the staff and felt so relaxed during their service(s). Very COVID friendly as well, I even got to decorate some of the space. It was such a luxurious experience and all the staff made this whole experience and made my birthday so very special. Couldn't have asked for a better start to a day of events!

I had a massage with Pauline. It was exactly what I needed after running 15 miles. I am definitely…read morecoming back as I continue to train for my marathon. Thanks Lush Oasis!!

Wonderful experience with Nancy! She is a talented esthetician, professional and so caring! I had a…read moredeep cleansing facial with her today and she offered a bonus foot massage, paraffin massage for my hands and a lip exfoliation! Amazing. She is wonderful and her prices are so convenient too!!!

From the owner: Offering customized facials, chemical peels, advanced acne treatments; oncology esthetics, waxing,…read moredermaplaning, makeup and skin care retail.