Another bus company flaked on us the DAY OF our reservation. Jimmy's saved the day TWICE at short…read morenotice. Thank you Jimmy's!!! (and never, ever use UTS!)

Absolutely amazing experience and how convenient! Our driver knew all the places to park and drop…read moreus off and pick us up so we were able to really enjoy being downtown without having to walk everywhere! We were going to have dinner and a concert for the holidays and we're actually able to make an extra stop. Smooth driving with ice and water available in the limo as well as glasses for our drinks that we brought

Driver was very friendly and helpful. He helped unload and re load the bus. We arrived safely and…read moreenjoyed the day

This company has some shady practices. Spoke to Bob for one event last year, quoted me a price and…read morethen closer to the event he finally sent me an invoice, which took forever to get, it was a higher price than agreed upon. Even though everything was done through text and I had proof. So I went with someone else. Being that last year's event was the same as Derby weekend I gave him the benefit of the doubt and attempted to reach out for our event this year. He quoted me a price, again via text but hadn't sent the invoice so I could put down the deposit. I questioned it and Bob assured me that we wouldn't lose the limo he had just been busy. 10 days later he texts me to say we can't have that limo and I quote "the Hummer was booked after we talked". You mean after we agreed and I was waiting for you to send me an invoice that you assured me we wouldn't lose just because you hadn't gotten to it? Seems shady. Bob did offer me two other options, a town car or a party bus at a higher price. I went ahead and booked with another company. I really tried to give them an opportunity to do right and not hold last year against them but I don't think they'll get a third shot at my business. I will say after I told Bob I booked with another company he offered to give gift certificate due to the inconvenience but I passed. Just be careful when booking with Bob's company.

Buyer BEWARE! DO NOT RENT HERE!!! After being a GREAT…read moreCUSTOMER three years in a row, BEWARE Tom will NOT make ANY EXCEPTIONS. On January 4, 2026, We purchased the most expensive party bus rental for an event on February 20th, for $1158, with supposedly BOGO. When attempting to book an April date event, it was not available and had prematurely expired October 25-Feb 28th. WHY an expiration date so far back to OCT????? I BOOKED JAN 2026!! So I had 24 days to use the BOGO????? And 8 days from the event???? And furthermore, ON OUR EVENT DATE on February 20th, the chauffeur DID NOT ARRIVE at the scheduled pickup spot. He read our past event from last year and not the CURRENT communication. Even though my husband CONFIRMED the day prior!!! He was over 30 minutes past pickup, which had a domino effect on the "assigned time itinerary". I did not call & complain. But Tom, to not make a 30day exception and insure a satisfied customer, a repeated customer, is VERY disappointing. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

The reservation process was great and our driver was amazing. Steve was personable & provided great…read moreservice. The car is an entirely different story - it was terrible. I was concerned that we would even make it to our event & back. There was a terrible noise that sounded as if there was a flat tire & it was loud. The carpet was stained & it was obvious this is an older vehicle. Every time the door was opened /closed, moderate amount of rust & pieces of the door would fall off. On the way home from the event, the lights & blue tooth connection kept going out, the driver would have to pull over, shut the entire car down to get connection again. I am thankful I didn't rent this car for a wedding or a nice event - while this was unacceptable, I'm glad it was just for a concert. I would definitely be leery of renting from this company.

Mario's Limousine was such a great add to our event! We used this service for marketing purposes…read moreduring Adult Prom Cincinnati 2017 and found it to be a great attraction for our guests. They loved posing with the car and it fit our 1920s theme perfectly. Mario was very responsive and extremely flexible in working with us and I would highly recommend his services!

Great Service! Great People! Donated their service to a good cause to help children! Highly…read morerecommended.

Do NOT book! After experiencing mechanical failure on our return trip from Louisville to…read moreCincinnati, my group waited 3 hours and then had no choice but to spend $900 on Ubers back to Cincinnati when the bus could not be fixed on site and no other busses available. Multiple employees promised refunds for the return portion of the trip or the Ubers that the owner refused to give.

Deplorable Customer Service! Rented the pink stretch Hummer for my daughter's 14th birthday. The…read morevehicle shut off unexpectedly and then when it restarted, we perceived a strong oil/gas burning smell for the rest of our commute. To make things worse, when I reported the incident to Savannah, I was told that our experience was not significant enough to warrant any discount or compensation. They obviously do not care about customer satisfaction or retention. At $250 per hour, I am certain I could find a better service provider whose vehicles won't malfunction and who will treat our group with respect and appreciation. Do yourself a favor and do NOT rent from this horrible company .

This guys are a fraud! Bought the new 2020 sprinter presidential 2 weeks ago and everything is…read morebroken! Making noises! AC don't work! And all they do is blame others and give you numbers to call and figure it out! They told me to take the brand new van to the dealer for the air bag lights that were on when I first received the vehicle! AC doesn't work they're telling me to call the ac company to figure it out... to find out the closest location that can fix it is 100 miles away! I live in Los Angeles not in some outskirts that I should have to even take it anywhere.. it's a brand new car!!! Squeaking and noises coming from all over the car! And the owner who was so excited to talk and collect the money is no longer answering my calls! Stay away! This is the response from the owner in the photos making me take down the review so he would take care of all my issues which I shouldn't have had and shouldn't be dealing with period!!! This guy is a fraud!

I would give 10 stars if possible. Thank you Gary Green, Josh Green, Chris Diedling, Jim Brown,…read moreetc of Ultimate Toys and Rent My Sprinter. This whole journey started with a pop up window offering to own a luxury sprinter for free, or something like that. It seemed TGTBT aka "Too Good To Be True", I was skeptical every step of the way, just waiting for the hammer to drop, but it never did! As an entrepreneur I found the whole process fascinating, Gary is a franchise king and set this up as a way to buy a sprinter and rent it out like Airbnb, genius! The only stipulation is that you need to buy your vehicle through Ultimate toys, which Gary has designed 3 versions from experience in conjunction with Midwest Automotive Design, he makes 500 of these per year and the magic is the full sized bathroom and kitchen area with microwave, sink and refrigerator. I was a little concerned when there was reference to a Mercedes 2017 Chasis and truth is, that is the base of the vehicle, but upon discussions with other people in the business, this is common practice and since Midwest is considered an automotive manufacturer, my title will state a 2019 vehicle, but for insurance purposes, the vin identifies a 2017 vehicle, so I am guessing I will need to wait for the title to have that switched on my policy. As a "car guy" I have wanted a sprinter for 15 years, I thought about all the amazing things I could do with it, but could never pull the trigger, even though I have bought cars more expensive that didn't have the upside that this vehicle brought to me, so here goes, the upside..... I created an entity, an LLC for this vehicle, because it is over 6000 lbs, it qualifies for "Bonus Depreciation" which just means you can write off the entire vehicle in the same year as the purchase, no income required! (Not to be confused with 179 depreciation, which you need to have income to offset against). The purchase of this vehicle as a tax deduction far exceeded the out of pocket costs and the cost of financing and insuring for years to come! I very much intend to rent this vehicle out, Gary has created a partnership with the RV rental program company OutDoorsy, they do the background, credit card check on the renters and provide a $1 million policy covering the renters damage, liability, etc. I look forward to being part of something that Gary has created, he is a really great entrepreneur and I enjoy the spirit of what he is doing, it is like I bought in to one of his franchises for really cheap! Now for driving the vehicle, when it arrived at my home a few days before Christmas, it was night time, I got a text from the driver that he was in my driveway, and when I opened the door, it was HUGE, was this the biggest mistake I have ever made? Will I ever use this thing? Will people laugh when they see this thing? I was in shock, I moved it and decided to go in for the night and have a glass of wine to settle my nerves, then curiousity set in and I decided to sit in the back of my "Presidential" and as I sat in these beautiful seats, I put the foot rest up and thought about how this thing felt like a private Jet and how little it costs in comparison, but how big it is and who the heck would drive this thing???? That's when my son, who is 18 and a fellow "car guy" hopped in the drivers seat and said "Hey Pops, want a ride?" I thought, what the heck, if he could drive it, most other people could as well, and he took me for the inaugural ride, as I sat in the back and I had a glass of wine in my new luxury sprinter, which my kids had heard me talk about during most of their childhoods :). Thank you Ultimate Toys and www.rentmysprinter.com for making my dream come true, the journey has just begun and without Ultimate Toys, this would likely never have been a reality.

I work in California and was tasked with finding a transportation company for my executives and BOB…read moreis the absolute best! His communication, pricing, professionalism, and flexibility were top-notch, and he was genuinely kind throughout the entire process. He went above and beyond to make sure everything ran smoothly. The shuttle bus was spotless and perfectly suited to our needs. I don't write reviews often, but I can't recommend this company (and Bob!) highly enough. Truly outstanding service!

We had a great time with Wright Party Bus. We celebrated my daughter's 21st birthday and it was…read moreawesome. The bus showed up right on time, and our driver, Bob, was was great. He found ways around stopped trains and dropped us right in front of everything. He was friendly and helpful. And the bus interior was even better than we expected. We will definitely use Wright Party Bus again and would recommend them to anyone looking for a great time with great service.

Tim was wonderful. Picked my bride and I up right on time and was very kind and professional. The…read morelimo was clean and everything was in working order. Will definitely use YC again. Thank you for the great experience Tim!

Great experience with this company. Responded quick to my email, limo was so nice and our driver…read morewas fantastic!!