Given my wife and I are both educators, we already have to work from 7 am - 5:30 pm. Then, with 3 young kids, add in soccer, tennis, basketball, dance, or baseball practices and we end up sometimes not getting home until 8 pm or later with games on Saturdays. Because of this, our time to clean is near nonexistent. Slightly ashamed to say our house was quite filthy and it bothered my wife and I that our kids were having to live in a very dirty and unorganized place. I chose Queen City because of their reviews and location. They responded quicker than other places I reached out to and we quickly established a dialogue with the owner. Knowing full well how bad the house was I asked for the deep cleaning service and did decline the oven/fridge cleaning. They showed up at 8:15 am with a team of 3 technicians and started the monstrosity that was our house. They were there from 8:15 to 4:30 and completed the bathroom and 3 bedrooms, but still had to do the kitchen and my computer/game room. I was advised it would be an additional $125 for them to come the second day for 4 hours which they did complete the kitchen. I stayed out of the way and was locked up in my computer room as they worked And when I would go out to get water or look at their progress, I couldn't help but smile because I couldn't believe what I was seeing. Language barrier was present but one of the techs did speak some English so we were able to communicate, the owner would reach out as well to translate. I did this as a surprise gift for my wife for Mother's Day and she was exceptionally pleased. While I wish I could say it was perfect, there is some feedback (which is also mostly my fault): Because of the language barrier, I was less encouraged to be around and try and guide them on how to sort things which was a downside (My Spanish is weak). They cleaned every inch as promised but anything that wasn't thrown out or organized was placed in large trash bags. I did have to reach out to the owner and ask if they remember where they put certain things that we couldn't find like laptops, etc other things that usually we wouldn't place in boxes stored away. Again, this is avoided entirely if I was more active. If you are active and nearby as they worked, this wouldn't happen to you. We're still going through all the bags sorting stuff out and doing laundry but I cannot stress how extremely satisfied I am with this service. This was essentially a "reset button" on the house and I'm now able to actually keep it clean at the end of each day. It was a monumental burden lifted from my wife and I and Queen City Cleaning was responsible. I will be getting their services again for things like our couches and the monthly 4 hour sessions they offer. Extremely recommended, even if your house seems dirty and unorganized beyond hope like I thought mine was. read more

Queen City Cleaning Services provides exceptional service! Their team is thorough, professional, and always goes the extra mile to ensure everything is spotless. From the moment they arrive, you can tell they take pride in their work. They're reliable, punctual, and easy to communicate with, making the entire process hassle-free. Whether it's a regular clean or a deep clean, they consistently exceed expectations. I highly recommend Queen City Cleaning Services for anyone in need of top-quality, dependable cleaning services. read more

The cleaning professional did a wonderful job of cleaning my house. It was a pre-listing cleaning and she made the place shine. She did a complete interior house cleaning job including the glass, the showers, the kitchen appliances, the windows, and the floors. She maintained a professional demeanor throughout. Rocky was easy to communicate with as he determined what I wanted, scheduled the cleaning, and quoted a very reasonable price. read more

We had an amazing experience with Queen City Cleaning Services! Booking the cleaning was simple and quick, Lisa arrived on time and did a spectacular job. She went above and beyond to make sure our apartment was spotless. Every detail was taken care of,and the place looked better than ever. I truly appreciate their professionalism and dedication. I can't wait for our next cleaning in two weeks. Highly recommend! read more

Lisa, from Queen City Cleaning Service, arrived on time to clean my house for the first time. She was very pleasant and got to work right away. She did a thorough cleaning and worked very efficiently . I am very pleased with her work and will continue to use her and Queen City Cleaning Services on a regular basis. read more

They were kind and very through. They were kind and through. I didn't recognize my house. It looked new . I will continue to use them as long as I can. They're also insured, that was a plus. read more

Had them clean my place before family visited. Lucy showed up on time and didn't miss a spot. Even the kitchen grout looks new. Easy to book and fair price. Will definitely call again. read more

Excellent service, communication, and very reliable! easy to book, showed up on time, and delivered quality cleaning! Definitely 5 Stars