Avoid this place at all costs!!!! My mother lost 20lbs while she was there. None of the staff…read moreinformed me she was losing weight. Food was terrible and obviously they don't monitor nor care if they are eating or not. Had a large bruise on her arm that none of the nurses documented so nobody seemed to know what it came from. Director of nursing never addressed my voicemail or email with photo of it. Knowing she was confused she was left unattended in a room and fell out of her wheelchair. At the time she fell I was in speaking with admin about all my complaints about the facility and this large bruise. Can you believe the unit director had the nerve to ask me if I had thought about where I would place her if she ever needed long term care? My answer, well certainly not here! It's all about keeping beds filled there for profit. They didn't even want to send her out to get checked after falling until I said I want her checked! I guess they were afraid they would lose money for the day since it was still before one o'clock and they knew I wouldn't let her come back after all this. ED said she was malnourished, electrolytes were off, dehydrated, wbc was up and she had a uti. Funny the nurse practitioner had just told me earlier in the day her bloodwork looked pretty good. They lie. My mother suffered a concussion from the fall, severe back pain and a laceration to her arm. They blame everything on being short staffed. Well if you can't have enough staff for all the patients then stop taking more people in. Oh no you can't do that because it's all about the mighty dollar. They don't care about the patients/residents. Don't fall for their talk. They are good at "lip service". Actions speak louder than words. Horrible place. Ask around. Hospitals and a lot of the people in the community know how bad it is. Thankfully I was able to get her out of the hospital and found a caretaker for my mother for when I'm at work and not there to take care of her. She is home now and doing well. Maybe the fall was a blessing in disguise. I really feel if she had to stay at Manorcare any longer she surely would have died from their lack of care and neglect. If you have been through a similar experience with a loved one here or have any questions please feel free to contact me.

My father was placed here to recover after surgery…read more I am a medical professional, who has been in and out of many institutions throughout my life and can offer the following opinion, based on his and my experience here. The staff is courteous and professional, but they are a bit understaffed on the weekends. The facility is clean and tidy, so that's another positive. The food on the other hand is horrific. There are no fresh fruits or vegetables at all. Every meal is laiden with nothing but carbs: mostly white bread and instant mashed potatoes. The amount of salt in the diets here is atrocious and everything comes out of a box or a can. Their idea of nutrition is a fish stick in a hot dog bun. How anyone can heal in this place is beyond me.