Unfortunately I had to take an elderly relative to the Emergency Room (on Thanksgiving of all…read moretimes) yesterday. After reading reviews of several ERs within reasonable driving distance, Inova Emergency Room in Oakville was the best. The gorgeous facility is sparkling clean & tastefully decorated with trendy MCM furniture in the lobby. More importantly, I immediately felt at ease upon speaking with the front desk staff & my family member was seen within just a few short minutes. EVERY person we interacted with (from security & front desk employees to the custodial staff, several nurses, & the doctor) was warm, friendly, patient, thorough & kind. Bloodwork, an EKG, urinalysis, head CT scan & an IV were performed quickly & smoothly. Nurse Kayla & Dr. Antoon were exceptionally cheerful & professional, with a spectacular sense of humor that helped keep my relative calm & in good spirits. Thank you so much to the entire staff for doing such an excellent job!

Neighborhood ER trip. Teen popped positive for Flu A on a home test, so wanted to get started on…read moreTamiflu. Parking was tight, but validated at the intake desk. Guards were fine and checked our bag, made sure we knew about parking validation. Intake was pretty standard & courteous. Waited 5 min in lobby to get to the triage, and then an exam room. Facilities are new, clean, and modern. They were able to pull up our past health records on their database without issue. Quick vitals, followed by details checked by nurse & the ER doctor. Doctor confirmed we did the right thing. Minimal interaction, but thorough & it was a simple case of typical flu onset. Sent note in record to primary care Doctor. Out with Rx for Tamiflu & Zofran anti-nausea meds for pick up locally within 30 minutes. Efficient, courteous, accurate. Easy exit from parking. Definitely wheelchair accessible.

Not a good overall experience. Billed a lot for something that could have been easily adjusted.read more

Great visit with Dr. Dhakal. She and the entire Office Staff were professional, kind and…read morewelcoming. Dr. Dhakal is thorough, understanding and doesn't rush you. I was very pleased with Office Visit and Lab Technician. Highly recommend this INOVA Doctor and Office location.

Working with Dr. Patricia was a great experience. I found our appointments to be thorough and…read morehighly informative. The issues for which I was seeing her were addressed swiftly and I left with additional resources and information for long-term success.

Dr. Diefenbach, took the time to get to know me as a person first and then focused on my medical…read morehistory. Her knowledge of the inner workings of the body and how it reacts to medication was amazing, and I loved and appreciated her taking time to share that knowledge with me. I am looking forward to my continued health progression with Dr. Diefenbach. I highly recommend her to others looking for a more natural, informed way of getting and staying healthy.

Dr Duhamel is wonderful and compassionate physician. Great bedside manner. Highly recommend him and…read morehis staff!

I made my initial appointment with him because of his online reviews. Dr. Houston not only treats…read moreyour pain, but he actually does everything he can to pinpoint the cause of it so that he can correct the problem at the source. His office staff, and the staff at the surgical center where he does the injections, are so friendly that I remark on it every time I see them. I was told last week by one of the nurses that the reason everyone is so friendly is that Dr. Houston makes working for him a joy, that they actually enjoy going to work every day. And, it shows. He WILL find the cause of my pain, and I have every confidence that he'll do his part to fix it. If you are looking for a doctor who's just going to write you scripts, he is not the doctor for you. He's ethical and by the book. He's not afraid to prescribe meds that help, but if that's all you're looking for then you should find another doctor because he is going to require you to take part in your treatment. I am so glad I found him and will recommend him to anyone who needs a great doctor. If you do your part, he will do his. He is a Godsend!

I had a severe nasal congestion and there was no opening for an appointment, so I just walked in…read more before 5( they close at 6pm) but they turned me down. It was such a hot day and I walked from King St. I am still alive but I can't breathe through my nose.

Very disappointing experience. Where the doctor wanted me to get over the counter remedies and have…read moreme come in later on in the week to get another appointment to get a prescription. I will share that they take Tricare which is a plus but I came to be treated and was told to come back for another appointment for an RX instead of giving it to me when I was there.

- She actually reads the forms you just spent 30 minutes filling out…read more - She actually sits down and looks you in the eyes when she is in the room with you. -She listens to you and does not talk over you. I have found these things are very rare in doctors. Dr. Nelson is one of the best doctors I've met. She is respectful of your time and attentive to your concerns. She is easy to talk to and understand. She does this while still getting you in and out in a reasonable amount of time.

She is very kind and polite and doesn't scold or lecture but she will provide the needed health…read moreinfo and work with you to meet your goals in ways that work for you. The office itself can be a little slow to refill prescriptions (a couple days to a week or more), but the wait usually isn't too bad and Dr. Nelson is a pleasure to have as a doctore. On a related note, i have seen some other doctors there when i have been sick and needed to come in and they were all great as well.

Dr. Weintritt and his team provide the most comprehensive and compassionate care I've ever received…read morefrom a medical professional and practice. As a black woman going into any medical practice, it feels akin to a black man at a traffic stop. I immediately feel fearful, unseen and wonder if my concerns will be disregarded. This is definitely not the case here. Dr. Weintritt is super smart, informative, checks on you along the way, is warm, and takes his time. You don't feel like rushed through the process. I am so grateful to him and his team of wonderful professionals.

I've never had surgery before, and never planned on having it. I found the very idea of surgery…read moreterrifying! However as luck would have it, it became necessary to remove half of my thyriod, and I was referred to Dr. Weintritt. As others have stated, the pre-op appointments went great and hastle-free. He was very good about addressing my (many) questions and concerns. Surgery day was last Tuesday, and I was up and around (with no need for opioids) the next day! By Friday, I was forgetting that I actually had a surgical wound. It's been a week now and I feel like it never even happend! I'm shocked at how efficient and pain-free this procedure was! If you need thyroid surgery, this is the surgeon to do it! BTW, his office staff is great, and has been nothing but very friendly and accomodating to me. Big ups all around!

I have been a loyal patient at Inova for years seeing Dr. Rao, but after my recent experience, I…read morewill never return to any of their locations. I called trying to get an appointment with my primary care physician, but the nurse on the phone told me my doctor wasn't available that day, but offered to schedule me with a Nurse Practitioner at another location instead. What she deliberately left out was that this other location would bill the visit as urgent/emergency care, turning what should have been a standard $30 copay into a surprise $200+ bill. If they had been honest and transparent about the massive cost difference, I would have waited a day or two to see my regular doctor. Instead, they took advantage of my vulnerability and pain to quietly route me into an overpriced visit without my informed consent. When I reached out to billing and customer support to explain the lack of disclosure, they refused to help or take accountability. It is heartbreaking and deeply infuriating to realize that a healthcare provider you trusted for years views its patients as an ATM rather than people needing care. Beware of their deceptive scheduling tactics. They do not care about your well-being--only what they can extract from your wallet when you are at your most vulnerable. I am officially taking my care elsewhere.

As a patient who does not use the INOVA web portal - unconvinced they will be capable of keeping my…read morehealth data secure - I wait 45 minutes or more after calling their telephone number to speak to a human. So if this is the front end of the customer experience the bar is set absurdly low for anything that comes after. The Hold message states they have been awarded the "The #1 Hospital System in the State of Virginia for amongst other things "Commitment to Continuous Improvement." My observation: your front end patient communication is broken. Answer the phone, patients and prospective patients can make appointments and you make more money.

This place makes adulting easy plus they're opened on Saturday's! I see the PA Gabriel, love him…read more Basically does all the work for me, gives me great referrals. Most of my referrals have been from the IMG groups which I appreciate because if god forbid something were to happen and I end up at INOVA the specialists I see are on call. This is a huge plus since a lot of privately owned offices do not have after hour emergency services. As for the atmosphere, it's clean and the ladies up front are nice and polite. Cool fact is that I think this is the PCP for Alex Ovechkin. They have pictures of him all over that office....who doesn't love the CAPS?!

DrJuburi has been my primary doctor as well as my husbands for a few years now and we are very…read morehappy with his professionalism and kindness. The office staff is always amazing, very sweet and welcoming. Very happy to be their patient! The facility is very clean and neat and the wait times are very short!