STAY FAR AWAY FROM THIS QUEST IF YOU CARE ABOUT HOW YOU ARE TREATED. The staff , specifically Maggie who refused to provide her last name upon multiple requests, was RUDE, and GASLIT me after a HORRIBLE experience where I was literally stabbed with a large needle with no blood results to provide my Dr. who ordered the labs. Not only was the 'poke' improperly executed, the wrong needle size was used, I told them my concerns beforehand with a new trainee attempting to draw my blood and told the "team lead' of my concerns. After I was in tears I expressed I was triggered by her harsh behavior and she went down the hall to call someone else, screaming "make her leave". I was turned away from this place for expressing my discomfort in their staff and the rude employee who made me feel unsafe. I told them I still had a urine test to do which didn't require a blood draw and left because the employees were completely incompetent and unable to coordinate a sufficient effort, they were devoid of any care. IN SHORT, HERE THEY ARE RUDE , THE STAFF IS UNNECESSARILY AGGRESSIVE AND INCOMPETENT... WHEN YOU HAVE OTHER CHOICES , CHOOSE BETTER AND DO NOT GO HERE. read more

Today I walked into the Quest on Hartzdale Drive in Camp Hill, PA. I had just left the ENT and figured since I was out so I'll just get the labs now. I didn't realize they closed at 4 until after I had left and Googled simply because of how I was treated in there. Immediately upon walking in there, no one was the waiting room, no one! I began the check in portion per usual, didn't see any employee around. I was then greeted if we want to call it that for the sake of this review by Erika, not the most friendly at all! She immediately looked me right into my face and asked me if I had an appointment in the most annoyed tone. I said no I was a walk in. She then grabbed a business card and began to hand it to me to give me the whole spill on next time make an appointment etc. I said I've walked in before, why are you guys busy? I looked around the room and there was no one as I mentioned. I felt very pushed away by her and definitely picked up on her annoyance of me arriving 30 min before close (didn't know that then or honestly maybe I wouldn't have walked in). She was going on and on so rudely how appointments make it easier for them etc and make a smirk face I'm assuming to intentionally make me feel bad that I didnt have an appointment so I finally said Look, I'm aware of that but I'm also aware of my options as a patient here and walk in is one of them. I even took a photo on my phone of the screen to show no one was waiting ahead of me. She went into the back and I could hear her on a rant to her coworker back there. Making it as if I am a disgruntled patient when I literally just walked in for a service to be so rudely treated by someone that clearly doesn't like to work till the end of her shift. Unfortunately she also was the one drawling my labs. Super cold the entire time in the back, even said rudely "you gonna hold that" implying my gauze where she drew the blood. That was her only communication with me in the back room until I mentioned myself being a health care worker myself and how I never would speak to a patient the way she did. She went on how I was rude this and that. Rude for what? coming in and getting my blood drawn? Yes I got snippy back at this point after reminding her that the last time I was in this exact location for labs, I didnt have her I had Kirstin I believe her name is, supe friendly gal but that I remember Erika that same day complaining about the same similar things she seems to be annoyed about loudly. Quest not staffing the place, them being over worked, etc etc I GET THAT!!! But I AM NOT YOUR ENEMEY!! Take that aggression out on Quest not the ones paying Quests bills, The patients!! It's no wonder this place has only 3 star reviews. Every single time this women is so miserable in there. She also took it upon herself to let me know I am never allowed back. I am definitely escalating this to various places but I think someone needs to remind her the aggression towards patients is completely uncalled for. Even her annoyance with me just coming in keep that to yourself . You have 30 min left of your shift and you treat someone so horribly right off the bat when you don't even know what that person is going through. Image just getting a cancer diagnosis , or some major life event and you're greeted with that just because you came in for the blood work. The world is so heavy right now and this confrontation was totally unnecessary but I will not let her stand there and speak to me the way she was without speaking back for myself. I also have a slight bruise already. She pushed the needle into my arm so hard. She clearly is not someone that should be working with patients. We take an oath to treat folks with dignity and respect and I did not get that there today. Normally I don't complain as I know how very spread thin health care is but wow!! They're overworked I get it but it's not fair to project that onto the patient. read more

Quest Diagnostics - Laboratory Testing Near Me - Camp Hill, Pennsylvania

We get a discount on our health insurance if we have annual blood work done and for years I've been going to this location. The technicians who have drawn my blood are exceptionally good at drawing blood and, for the past couple years, have been friendly -- obviously some more than others. I always schedule and appointment and have never waited more than five minutes. Last time, a couple months, I walked in the door and two technicians greeted me and invited me back before I had a chance to sit down. I was done in less than 10 minutes from the time I opened the door until I walked out. I have no complaints and, in fact, once noted an email address on the wall to make compliments -- or complaints -- and sent in some positive feedback. I got a friendly response very soon after and appreciated that. I imagine it's not the easiest job to work with different people who all have different expectations of their visit based upon why they are there and also prior experiences with medical appointments, but everyone I've seen has been professional and competent. Good job read more

OMG! We had the best experience. Crystal drew my son's blood and all seemed good. It was his first time getting blood drawn, he's 13. She had him stand up and asked if he was ok, he said, yup, but she knew. She KNEW! She had him sit back down and started fanning him. He didn't improve, and started to get nauseous. She got the trash can and had him put his head between his legs and breath. Sadly that didn't seem to help, but Ms Crystal was on the case. She had him put his head back and told me, its ok Mom, his hands are going to do weird things but he is ok. Right again, he passed out, OUT. Once he came to and was sturdy enough to move, they took him to a room with a bed. We stayed there another 45 minutes with Crystal and her coworker taking great care of us. I cannot express how wonderful Crystal was and how she made a bad experience as good as it could be. Thank you! read more

Have been going to this location of Quest Diagnostics for all lab work for years now. Quest is cheaper than going to any hospital for lab work. I would recommend going with an appointment. Without which there can be some waiting. This visit, I got lucky and there was no waiting. There were 2 associates - one did the paperwork and the other one did the actual draw for testing. Clean facility with an electronic check in board now, so you can self check-in. Though I feel that some people who might be technically challenged might take some time with the check-in. read more

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The best experience ever. My husband had to have a massive amount of blood drawn. I can't say enough about how well we were treated by the staff even though they were short handed. It took a little time to finish us up but during our time there the ladies were always courteous and professional even when one patient was rude and ended up leaving with a bad attitude. Thank you Sharon for being so good at your job. I still can't believe all the blood that was drawn. Lord knows I hope the find what they are looking for. Lol. Thanks again for a job well done. read more

Slow. Unhappy workers. TV in the waiting room is turned up too loud. Wait times are abysmal. Try somewhere else...

Went to Quest first thing this morning to have lab work done. When I was called back the tech Maggie sounded like she was in a rush. She stated that she would try to squeeze me in. I was the only person at 7:00a.m. in the waiting room. I asked if I should have made an appointment and she stated that since Covid, they are crazy booked. I proceeded to tell her that I called a few days ago and they told me I could just walk in at my convenience. I work in the medical field and I get that it can be stressful but at 7:00 a.m. if you are that stressed with no one waiting in the waiting room... Maybe reevaluate what you are doing as your career! read more

My daughter just had her blood drawn at this location and fainted. She called me from HER CAR & still sounded woozy, asking if I could come pick her up because she didn't feel safe to drive. (I sent my husband, as he was closer) BUT I AM LIVID that this lab allowed her to leave their office w/o establishing that she was ok to do so!!! No head between her knees, no cold compress to the back of her neck, not even a bit of apple juice!!! NO ASSISTANCE WHAT-SO-EVER!!! They did NOT stay with her for 5 minutes, let alone 15-30, as most labs stipulate FOR SAFETY in their policy & procedures!!!! They moved her out of the room and walked away!!! ABSOLUTELY HORRIBLE AND INSANELY NEGLIGENT!!! read more