Nobody enjoys going to get they're blood drawn or a routine urine sample. I've always gotten the…read morepre blood draw anxiety and it hasn't gotten better the older I get. I find my self feeling the same way as when I was in grade school and the principal was about to paddle my bottom with the wooden paddle for misbehaving. With all that being said since I've started going to Quest labs I've found the gentle touch and calming techs that have the gift of drainage my fluids. It's a great environment for one. Clean office setting with motivational saying framed on the wall and soothing painted colors on the walls. It's been a half a dozen visits and I don't get so worked up like in the past. Great service with a smile and far lass pain and multiple poking like in the past labs. Quest had locations all over southeast Michigan so if you need to get blood drawn give them a go. Good things will follow after they're gentle care.

Absolutely the worst, walk ins are welcome,NOT. First of all, there's no receptionist is all…read morecomputerized with kiosks, when I checked in at the kiosk at 6:50 I believe I might be off a few minutes. It said the first you could be seen is 930 when there was only one other person in the lobby. I continue to check in anyway when I sat down in my seat I realize the place was absolutely filthy. The next thing I know is the technician came out to get the person who was sitting by me and she was coughing so bad that she couldn't even speak his name when he asked if she was sick she said yes I'm recovering from a cold of course she had no mask on or anything to cover her face, spreading germs over the place. When she proceeded to wait on two more customers, still coughing her head off and not even able to talk I guess when I decided to leave.

the automatic appt. scheduling system is a dial tone. not just impersonal but impossible.read more

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

How ridiculous and outrageous is it that this place of business has a phone system set up so that…read moreyou cannot speak to a real person. And the last time I was there the tech was cold and rude. I WILL NOT BE GOING BACK!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.