After being denied same day appointment with quest for an infusion two days later. I ran next door…read moreto ECHN lab. They were very accommodating.

I had the most lovely nurse today. Paula Fletcher was so kind and accommodating. I was on my way…read moreto work and stopped in for a blood test. A gentleman was kind enough to give me his appointment and Paula got me in and out in no time, she is the best!

The girl was very rude and I was angry for several days because of her and I still have bruises…read morefrom the needle. And they not care about ppl have appointment We waited long time and they take ppl walk in

Typically short to no wait. Lab technicians courteous and very careful with blood draws.read more

This is my go-to lab for blood testing. The phlebotomist who usually works here is wonderful. She…read moreis calm and comforting and so helpful with suggestions for someone like me who has had some negative blood draw experiences. She recommended that I drink a lot of water before I arrive and she has a table where patients who tend to get light-headed can lie down during their blood draw. This has helped me so much! Now I don't dread blood tests anymore. I have had to go to a different ECHN lab (on Hartford Turnpike in Vernon) while this one was under renovations (until June 2018 I think) and it also went very well. I asked to lie down for my blood draw and was totally fine. The phlebotomist was another very pleasant person and I had a great experience there. I would highly recommend either of these ECHN outpatient labs.

TERRIBLY SLOOOOOOOOW with only ONE technician. Eight chairs fully loaded even at 9 am. Wait time is…read moreover an hour. Fasting before testing is torturous. This is the norm for this lab. Go EARLY! CLS 31 Sycamore St Glastonbury CT 06033

Dropped off something for testing. Label completely filled out, filled out their paperwork…read morecompletely. Test results come back saying they couldn't do the test because there was no first name. I filled everything out so it had my first name and the technician should have verified everything and corrected any issues. What a waste of time and now the test has to be done all over again. Normally this is a pretty good place to go but the usual person was not there. Don't know if that was the case or the person there didn't really care about the job they were doing.

This location has been nothing short of fantastic the many times I've come here for blood draws…read more They accept walk-ins, but making an appointment is easy, they text you reminders, and you can check in via a QR code or use their kiosk. The front desk is mostly pleasant to deal with and the phlebotomists are efficient. No one likes to get blood drawn, that's for sure, but this Labcorp, in my experience, makes it a mostly painless experience - pun intended!

I have had a few pulls there and my experience was always pleasant…read more Safe, clean and plenty of confidence the draws were painless and the interactions with Tanya and Louanne have made me a lifetime customer. That's a lot being said for a service that sticks a needle into your arm but in all honesty, I have referred many others to this lab and will continue to do so as their service is a "breath of fresh air" compared to the cold and distant personalities of other labs. ....however..... Was not too pleased with Philo on 12/23/2024, 2 PM as she was rushed, "No blood only air," did you drink anything today? "All I'm getting is dehyro patients today". etc. NOT GOOD. Louanne saved the day when she took over and successfully extracted 6 Viles with breathtaking ease. I would have given ya 5 but one variable got in the way. Hopefully the issue has been addressed.

Ana @ Quest Patient Service Center was GREAT…read more Unfortunately - following 3 Quest employees should be FIRED immediately: 1: Jim Davis - Quest Chairman/CEO/President + 2: Jamie Bartlett - Quest Sr Director of Customer Operations + 3: Barbara Copeland - Quest Customer Solutions Specialist - - ALL of who blew me off COMPLETELY - - after I reported to all 3 via direct email(s) to each: 2 consecutive failed test dates - - 100% caused by MULTIPLE Quest failures to: A) simply notify (all) patients that Quest system was down + B) instruct patients to bring copy of order for bloodwork and/or C) provide patients option to reschedule. INSTEAD: TWICE fasted for 12 hours + drove to Quest FOR NO VALID REASON + WASTED TIME + GAS + $ IN PROCESS. ALSO wasted extensive amount of time fruitlessly ATTEMPTING to reschedule appointment - to no avail. Quest website ALSO fails to indicate on its effectively-USELESS calendar - and/or confirm via email and/or provide QR code for phone-scheduled appointments - - AND fails to allow rescheduling of order-associated appointments - - SO: - ALSO wasted MORE of own time + that of BOTH pcp staff AND cardiologist staff - reordering SAME bloodwork tests 3 TIMES - - the last 2 orders for NO VALID reason - - as ONLY Quest aware of (first 2) still-valid tests. OVERALL QUEST PATIENT EXPERIENCE(S) IS/ARE MUCH MORE THAN 1 INTERACTION DURING 1 VISIT. As great as was Ana - - Ana alone unable to overcome all of above - - further exacerbated by RUDE + UNPROFESSIONAL + PATIENT-UNFRIENDLY DISCOURTESIES DISPLAYED BY: Jim Davis + Jamie Bartlett + Barbara Copeland - - ALL 3 OF WHOM SHOULD BE FIRED TODAY (+ copied on this feedback via direct email). Good and/or great leaders lead via setting (POSITIVE) EXAMPLES for others (such as: Jamie Bartlett + Barbara Copeland) to follow - - as opposed to all 3 spinelessly cowering under desk(s) and/or failing to EFFECTIVELY reply/respond/resolve - - ANYTHING. GOOD healthcare - - give it (and/or at least CARING) a try: Jim + Jamie + Barbara - - won't you? DC

Never any appointments for the morning time. I get There before they open and they wait 20 minutes…read moreand more for someone who has an appointment to show up instead of taking someone who ls been there waiting. Standing around doing nothing!

You come here because you have to not because you want to but rest assured that the fine employees…read moreat Clinical Laboratory Partners will get you in and out in a flash. A clean facility with great weekday (6am-6pm) and weekend (Saturdays until 12pm) hours. I have never had to wait that long to be registered and get my required lab work done. The staff has always been pleasant and of the countless vials of blood I have had drawn there - I can count on one hand how in experienced my phebotomist was. There is another Clinical Laboratory Partners further north on the Silas Dean Highway but they close at 4pm so for those needing a place on their way home from work, this fits the bill.

Not a very friendly atmosphere. Receptionist was on phone while I stood in front of her. Took my…read morepaperwork without greeting me. Actually never said hello. Just barked instructions-" go find an empty room". Maybe just a bad day for them, but I wouldn't go back. Oh, and it really hurt having the blood drawn.... Didn't expect that. Facility was clean and phlebotomist was pleasant ( besides hurting me).

Easy Peasy Barium Swallow and pretty much any outpatient testing. Also had a cardio aversion and…read moreseveral scans here, and the hospital. Lab draws are painless compared to other places locally. Professional fast Friendly people.

I come here several times a year to have blood drawn for various doctors needs…read more Every time I've come in, the registration process is quick and efficient. After registration, the wait times are always reasonable, but vary, when there are several people in the waiting area. Once my name is called, the actual drawing takes less than two minutes, on average. I've never experienced any more than a mild "pinch" sensation when they insert the needle, and far more often, feel nothing at all with any of the many phlebotomists that have drawn my blood over the ten years I've been coming here. I just can't watch while they insert the needle in my arm. Makes me very queasy. I'm usually in and out within 20 minutes, and I think that's a very reasonable amount of time.