New Garden Medical Associates offers primary care for adults and is located beside GIA off New…read moreGarden. I have had a great experience here with the office staff as well as my pcp and nurses. Everyone is friendly and efficient. It's a small office, which I like because it's never crowded. The quality of care I've received has been excellent. My doctor listens and remembers me (which may not seem like much, but I value).

while the clinical staff are fine; the billing staff are insane. as a new patient I was charged…read moreboth an extended new patient visit AND an established patient visit in a single trip. Medicare and United paid the new patient visit but said the established patient charge was in error and they wouldn't pay both (like getting charged twice for a single meal). Novant billing was dismissive insisting their coding was right and further more there is no appeals process. I won't be using them again; beware of bizarre up - charges with NOVANT.

I had been here once in the past and had a very QUICK visit (not very much attention to detail) but…read morethis was a recurrent problem for myself so it was easy to pinpoint the problem. Yesterday I was not able to get in with my primary care doctor for a very scary situation and chose to go here again. The check in girls and nurse were all wonderful. Dr. Mack came in and before even having eyes on the problem he said exactly what it was and instead of answering questions politely (a scary situation for health!) he chose to quite frankly go in circles with me. He said there would most likely be no point in him sending in medication because he was right. I said I'd like that anyway. Left feeling absolutely crazy about myself! Feeling uneasy about the experience and how it was handled. I went to my primary care doctor today and they said the issue was very severe and should have not been treated lightly. Immediately sent me in a new medication that is said to treat more effectively. I debated posting this but Mack is the biggest know it all and rude doctor I have ever met! 2 stars for everyone else on the staff

I am from out of town and had to seek medical care. I made the mistake of going to Fast-Med (see…read morereview). The next day I came here and I am so happy I did. My experience was totally different from the day before. The front desk associate was very helpful and friendly and the Nurse Practitioner was professional and attentive. She was caring and provided me with the medication needed to treated my symptoms I watch them interact with the other guest the same way.

Great family doctor. Everyone has been open and helpful. You can get emergency care, family care,…read moreor walk in service. I've been satisfied.

I was a patient of Dr McNeill for several years. I am also a RN. Her wait times were ALWAYS more…read morethan an hour and a half. Her recommendations were usually off the mark. Most of my appointments consisted of her verifying which prescriptions she prescribed and which my specialists prescribed. I switched doctors a while back and am now getting excellent care. I have waited to give her this review. I do not recommend Eagle practices and Dr McNeill in particular.

Came here cause I was sick and worked until 6 and they have hours til 7:30pm or so I thought. Came…read moreto the door at 6:10 and lights are out and locked up no one answers the phones and no other urgent Cares open within my network.

Came here on a Sat morning around 9:30. Was greeted by a friendly receptionist promptly. I was the…read moreonly one in the waiting room and was taken back promptly after filling out paperwork. I had a sinus infection and allergy induced asthma. The physician extender came right in after the CMA got a detailed history and verified my meds. I got a breathing treatment, several prescriptions and walked out feeling 100% better all within less than an hour. BOOM Thank you ladies. I think this place is a well kept secret.

I recently became a patient of LeBauer Healthcare Grandover and I am very pleased with their…read moreservice and level of care. I saw Charlotte Nche, NP to establish a chart and she was very attentive, easy to talk to and I felt like she really cared about me and my concerns. The rest of the staff I interacted with were all very friendly and welcoming. LeBauer is apart of the Cone Health system so you are able to use their MyChart portal to update your information, to see any test results and to communicate with the office. This eliminated having to fill out that stack of paperwork you normally fill out at the doctors office which I greatly appreciated. Both my initial visit and return to have blood work done were very timely. For my initial visit I waited less than 5 minutes before being called back and the bloodwork took about 10 minutes total from my arrival to me walking out the door. Overall I am happy to be a patient at this location.

Going to the doctor can make you nervous. I scheduled online. I received notifications via text,…read morephone and email for my appointment. When I arrived, I was greeted by the friendly receptionist. My wait wasn't long at all. Matter of fact, I pulled out my phone in the waiting area to play a quick game. I couldn't finish a round before my name was called. That is amazing to me...I can raise my hand if asked if I've ever waited in what feels like a waiting room purgatory. The nurse quickly got me checked in. She explained the process thoroughly. She was very friendly. My visit was to see Charlotte Nche. She is so nice and considerate. She answered all of my questions. The lab team was also friendly. Everyone seemed pleasant. I would highly recommend going. This location is clean, modern and based on my first impression, I think they take care of their patients. I got really good vibes during my appointment. Oh...before I forget, I got my labs literally the next day with a follow up phone call. I just love it when I strike gold with any business!

From scheduling to the office visit, everyone was nice and attentive. Scott explained everything to…read moremy son to where he could understand. As a Mom to a young adult, this was the most important part. I would highly recommend this location when medical needs arrive.

Today was my third visit to AFC on New Garden Rd in two years. All med staff is great including…read morefront desk - especially NP, Kim. (Scott, PA., is great too. He wasn't there today) Made an appointment last night for this morning. Wait time was very reasonable. Felt I was given the medical care I needed. Thanks AFC.

wonderful care given. never hurried, all questions answered. Sending questions to their site are…read moreanswered that day. Dr South is excellent. Takes his patient's concerns seriously. And he has a friendly approachablen personality.. ive been very pleased with this practiced

Stopped in to get blood work a few days ago, before my Socorro visit this week. Ive recent…read moreswitched to a doctor at this practice at the recommendation of a friend. Staff was friendly, and quick to call me back, drew my blood and I was on my way in just a matter of minutes. So far my interactions have been positive, no excessive waiting, they seem to run on time, both nursing staff and front desk are friendly and helpful.

This Urgent Care location was amazing! I was shocked at the low wait time on a Friday... with only…read more1 other person in the lobby. The receptionist was friendly and entered me as a new patient quickly. They had quality face masks readily available at the window. After about 10mins the nurse came and got me. She was very pleasant and ran all of my vitals / updated my chart quickly. The xray tech came in after just a couple of minutes and took my images. The provider was in about 5 minutes later. During the whole visit I probably only sat waiting on someone a total of 15-20mins from start to finish... which is unheard of for an urgent care in my opinion. The provider was down to earth and addressed all my concerns without rushing me. They were very thorough in all of their exams to rule out major concerns and I left with a clear plan, meds ordered, and ease of mind. I will certainly revisit this location should an emergent need come up again.

I was able to get in and be seen relatively quickly on a Saturday night just before closing. The…read morelobby was clean and orderly, and the staff was professional and worked quickly to help me. No one rushed me along despite it being close to their quitting time. I was very sick, and the provider was thorough in examining me and giving a diagnosis. Medication was sent to the pharmacy, and I left feeling hopeful that things would improve soon. The provider even told me what to do should things not get better since she has seen severe illness circulating in the community. I was impressed by this urgent care facility and would visit again if necessary.