Now that I'm 60, there are certain things that I need to do to ensure I'm able to enjoy all the…read morethings that make life good (like Yelping!). So, my doctor suggested getting some blood work to make sure everything is working like it should. I stopped in here on a Monday morning (convenient parking out front) and after going through the double entry, checked in at the front window. After signing in and showing them my insurance card, I grabbed a seat. There was only one person ahead of me and within about 10 minutes, I was taken back to one of the processing rooms. The staff was friendly and expert at doing the blood draw which isn't a big deal for me, but I can see having someone who is calm and friendly might be helpful for the folks who are squeamish about blood or needles. I got my arm wrapped with a cotton ball and a gauze and was out the door about about 2 minutes after being taken back there! Amazing! My only caution is that this lab is across the street from another lab which can be confusing, especially if your insurance only works at one of them. This is the one on the west side of the street! Review #1956

Clean, professional and little to no waiting time. Best phlebotomist in Indy! Love the friendly…read moreand compassionate care. My new go to place for lab work.

Our family has been to the Greenwood location quite a few times and each time, our experience is…read moregreat. Our most recent time was the best yet. Ronda was the one who helped check us in and who also took my son's blood. She was kind, respectful, and efficient. No one really likes to have their blood drawn but Ronda made the experience as good as it could have been. Thanks for great service, great prices, and a great turn around of all lab tests.

I have used this specific lab several times and was always pleased with the staff, with their blood…read moredraws, with the cost and with how quick test results came back. Several weeks ago I needed a few tests done and once again, everything was excellent. The blood draw was done professionally and without pain. Reports were easy to access within a few days. Tonight I received an email notification that a test result was in. I was puzzled because I thought all of my tests were done but clicked on the report in case I still had a test out. Unfortunately, the test results that filled the computer screen were not mine. They were for another client and included their personal information and test results. I called Any Lab Test immediately. The first person I spoke to insisted the results were mine since my email was attached to it. I told her to look at the client's name on the test and compare it to the name attached to my email in their records. I told her that it was obvious that my email had been mistakenly attached to someone else's test results. She insisted I was wrong and the results were mine. When I informed her that HIPAA laws had been broken she said she'd get the manager. The manager said she would get the records straightened out and apologized to me for "inconveniencing you". I told her she needed to apologize to the person on the test and inform them their results and information were sent to a stranger. I told her I had no intention to use the client's information in any way except to run what happened by my lawyer to protect myself since I received the results. I also insisted that my account be deactivated and my personal information deleted. I cannot use this business again because if they made this mistake once it can be made again. The manager said she would deactivate my account. She apologized again. This lab has done excellent work for me. I don't dispute that. However, I am writing this review so that others who choose to go here will know that the lab sent one person's results to someone else. It may never happen again. But, if you choose to go here just be aware that it has happened.

We've unfortunately been here quite a few times with two young boys in the house, but every visit…read morehere has been excellent. The staff is friendly and caring from check in to triage to the doctors on staff. We've always been treated well, great diagnoses, and in and out efficiently. This location is a bit out our way and we have closer locations when they're open, but the staff here makes it worth the trip!

Rude front office staff Who show lack of concern for patients . PA was kind and efficient.read more

I'm giving one star since 0 isn't an option. I've been coming to this lab location for years. As…read moresomeone who has complete anxiety over blood draws, I like the Saturday hours so that I can take anti-anxiety medication prior to my visit and then do nothing the rest of the day. I'm one of those who leaves the bandaid on until the next morning. Upon my last visit, I arrived and didn't realize they now take appointments. The waiting room was ridiculously long, but I couldn't waste my medication because I only get enough for the number of draws I need per year. I was called back and kept my eyes closed as the paperwork was completed, as I've done every other visit. Little did I know this was the worst mistake ever. Lab was completed and I was on my way. As a week passed and I still didn't get results from my doctor, I called to find out why they hadn't been released. They indicated that I never had them done. I called the lab (main office as nobody answers the actual lab location) and after multiple calls, calls not returned, no success in getting through to the lab, I showed up to their location. After reviewing their records, they did see I'd been there, that a collection was taken and that the specimen was thrown away because it had not been labeled! Nobody had ever called me to tell me this. Once they knew, a manager never called to apologize. I absolutely won't be back to this location!

No, my time is not valuable,.......!…read more I am only giving this lab barely 1 star for location convenience only. It's located very close to my home. With that in mind, I don't think I will go to this location again. I have had issues in the past with them, and the last bad experience I recently had with them has officially sealed the deal. In the many times I have gone to this lab, they are always understaffed, and the waiting room is consistently close to capacity. The last time I went, I made sure I got there right when they opened at 7 a.m. especially because I had to fast for my blood draw. There was only one person there drawing blood, and the waiting room was full. A few other lab techs finally showed up (30-45 minutes later), but between their socializing, scrambling/shuffling around to do paperwork, I ended up waiting an hour before being seen. The atmosphere in the waiting room was uncomfortable and tense. I could tell that everyone else waiting was also annoyed and disgusted by the whole situation. A few people actually left. When I finally did get my blood drawn, the tech failed to see in my order that I needed another blood test as well. I asked her about it, and she basically didn't want to check again. She argued with me, handed me a card, and told me to have my doc fax it over to them. Why would I do that if it's available for them to view along with my other blood work order? At that point, I just wanted her to finish up so I could get out of there. The whole situation was totally inane and frustrating. I called my doc after I left. The gal on the phone told me she saw the other blood work order in the system; as it pulled right up. The original tech that was there when I first got there ended up doing paperwork. That task took her away from drawing blood. As much as labs charge for their services, one would think they could afford to hire someone to work the front desk (reception) by handling the phone and doing paperwork. From my overall observance they seem extremely disorganized. From a comfort standpoint, it's very disconcerting. From a past experience, they also screwed up a blood draw, and I had to go back to get retested. I have also experienced communication snags between them and my insurance as far as the billing goes. It took almost a year to straighten it all out. Who really knows where that mess originated. I am definitely going to get a written order and try another lab in the area. I am really hoping for a much more favorable (speedy, adept and professional) outcome.

Literally in and out in less than ten minutes today. Super friendly, always quick, relatively…read morepainless. Always my first choice for blood work.

From the owner: Alverno Laboratories continually improves the delivery of quality diagnostic data and laboratory…read moreservices to our partners and caregivers. Our commitment advances the health, wellness, and continuity of care in the communities we serve.

Had to use this lab for a drug screen for school. I arrived around 8:30 am with one person in front…read moreof me. I waited about thirty seconds in the lobby before being called back. They made the process quick and simple. Both techs were very polite! I would definitely use them again.

Went close to noon. Wanted to get there prior lunch time. Because many of these kind of places…read moreclose for an hour because of that. The location wasn't where I thought it was. It took a little more time to find it. Their signage could be better since there is another Lab across the street. In any event they took me and very efficient and quick. They coordinated with my insurance company right on the spot and one of the panels wasn't covered by my insurance co. cost me out of pocket $15.00. I bet all of that plus 4 test tubes of blood took all of about 15 minutes and I was back in my car!

Quest has always been exceptional! Very little wait time, every person that has drawn my blood has…read morebeen so nice and welcoming. Even the jab doesn't hurt!! The services are VERY economical compared to going to a hospital to have labs done!! I highly recommend!!! I use Quest in Richmond, IN - NIcole is amazing!!

I love Quest Diagnostics. I need to have blood drawn a few times per year, and I have challenging…read moreveins. Shawnelle, Van, and the rest of the staff can hit a vein on the first try, and I walk away with minimal bruising. They are friendly and interested in making my visit a good one. The results come quickly. I always make an appointment and rarely wait more than ten minutes. I cannot recommend them enough.

I came here to attend Rejuvenate Med Spa because they were hosting their 5th Annual Social. It's…read morelocated in this building, on the 3rd floor. It was a great experience. The event was very informative. They showcased a lot of services they offer, shared special promotions, and even gave out lots of freebies. For the event, a swag bag was given at admission that included a shaker cup, vitamin C serum, and lots of supplements for health, which was a fun touch. One of the highlights was getting to learn more about my skin through their LED technology. This was quite interesting. The office was packed, they had things set up in the front and all around in the back. It got crowded at times. A gorgeous charcuterie board, fruit-infused water, and cake pops were available to guests. This was an insightful event. It was a really good way to attract new clients, and a thoughtful way to offer deals and appreciation to their current ones.

Great doctors & fast, efficient care! My kiddos and I were treated with kindness and compassion…read morefrom the front desk, Arianna, to the back office and check out, Crystal and Haley! They were also understanding about needing notes for school, with the new policies and whatnot. Thank you all, so much.