So posting review for a blood draw lab might seem a little weird, but coming to this facility was…read morethe best decision I've made all week. After trying to get an appointment at both LabCorp and Quest diagnostics and having none available for almost two weeks and then going to both locations to be told that they had over two hour wait for walk-ins, I finally searched to see if there was something else close by. I called Labworks and was told that they currently had no wait. I got there and got checked in within a few minutes and I was out of the building in less than 10 minutes. In addition, both the receptionist and the phlebotomist were very courteous and the waiting area was nice. The phlebotomist used a butterfly needle to draw my blood as well as compression tape afterwards to prevent bruising. I'm not an easy blood draw and I appreciate the extra care that was taken. Now that I know that this is an option, I will probably never return to the cramped, unfriendly mass lab locations when I need lab work done again.

I love coming to this location because the staff is so efficient and effective. The office was…read morespotless and welcoming. I was in and out in less than thirty minutes which made the whole experience even better. I am so grateful for the amazing service every time.

This is the least caring and worst thought-out clinic corporation I've ever attempted to patronize…read more No receptionist, the nurses are rude and immediately shut the door and scurry away while a shit ton of people that HAVE to work are waiting in the lobby without any recourse whatsoever. Will never utilize LabCorp again, and notifying my remote physician that if he doesn't change his patronage of them that I will leave him too. One of my worst consumer experiences ever.

I had an appoint for blood work which I always dread bc my veins don't cooperate. The only place…read morewhere technicians and nurses can draw blood from is my hands. However, Renand at the Advent Health Lab in Hunters Creek was wonderful. I shared my last experience on how the technician blew my vein and he was so apologetic and reassured that wouldn't be the case with him. His gentle mannerism put me at ease and he got the sample at the first poke and it didn't even hurt. That made my day! Thank you so much Renand! God bless you.

Quick service for a Covid test. Easy to find location, quick results, just what I needed!read more

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

After running back and forth to quest diagnostics multiple times this week and getting no help or…read moreassistance, I was suggested by a friend to go to any lab test now. This was by far; a much better lab! I was able to get all my questions answered and have my test done promptly. I needed to obtain a hair follicle test, quest diagnostic was making it pretty impossible, no one at all there to help...just very dismissive..."we need the Qpassport" & "we can't do the test without a code" When I got to any lab test now, the tech was able to clearly and honestly answer my questions, give me pricing and explained how the test would be done and the turnaround for results. I have never had a hair follicle test done before today. I was worried I would end up with a weird bald spot on my head, I was very lucky to have had this done at any lab test now because the woman explained how she takes lil strands from different places- rather then one chunk of hair from one spot! I seriously appreciate the help and consideration! I'm so glad I was referred to this lab! I hope everyone having issues with quest or any of the "too busy" kinda places out there, don't go back! Save your time and energy!! you won't regret it! try this place!! They were friendly! Helpful! Fast!

The results do not come in on time. Only plus is that you are seen fast and leave fast. Pricey!read more

Professional and very detailed. I went for DNA testing & was pleased by the precautions and…read moreattention to detail when obtaining the DNA samples.

I had an extremely disappointing experience at the Labcorp location on N. John Young Parkway…read more My husband and I arrived around 2:00 PM, and the posted closing time was 2:30 PM. The front door was open, and we were able to sign in as instructed. We sat and waited patiently, and another patient was already waiting before us. A woman who identified herself as Mary suddenly came out and loudly said, "WHAT Y'ALL HERE FOR?! WE CLOSED 15 MINUTES AGO!" Her tone was rude, aggressive, and completely unprofessional. She seemed shocked and upset that there were still customers in the building during normal business hours. We were confused because the door was open, we had successfully checked in, and it was still before the posted closing time. Instead of explaining the situation respectfully, Mary told us she wasn't taking any more patients because she had "a lot of stuff to do" and instructed us to come back the next day. If a business closes at 2:30 PM, customers should not be made to feel like a burden for arriving before closing. Employees may have tasks to complete at the end of the day, but that should not result in customers being yelled at or treated disrespectfully. What upset us most was not being asked to return another day--it was the way we were treated. There was no professionalism, no courtesy, and no regard for customer service. Patients come to Labcorp for important medical services and deserve to be treated with respect, not spoken to as if they are inconveniencing staff by showing up during posted business hours. I hope management reviews this incident and addresses the level of customer service being provided at this location.

The staff at this lab is super sweet and it is very conveniently located if you live in Lake Nona…read moreor have other appointments in the building between UCF Health and AdventHealth. Special shout out to Laura for squeezing me in for some time sensitive labs and being so empathetic and kind! It is so appreciated when you have a lot to take care of and not a lot of time or flexibility with tricky hours.

I went to the lab for a special test, and I was genuinely moved by how much care Laura, the…read moresupervisor at the Lake Nona location, put into helping me. She spent so much time confirming every requirement with the specialty company, making phone calls, and completing all the necessary forms--far more than anyone could reasonably expect. Her managers, Barry and Cortnney, also stepped in to support her, and together they made sure everything was handled perfectly. What touched me most was that Laura stayed in the office even after hours, just to make sure everything was done right. Her patience, dedication, and kindness made a stressful process feel manageable. Thank you, Laura, for going above and beyond. Your compassion and commitment truly made a difference.

I had blood drawn this morning and I couldn't be more satisfied. The staff was friendly and…read morewelcoming, the paperwork was simple and quick, and the procedure was done expertly - virtually painless and fast. I was out in probably 10 minutes. You can't beat that.

I've used this lab several times now to get my blood work done. First of all I've never had to wait…read moremore then a few minutes. The staff is incredibly skilled, friendly and professional. I'd be hard pressed to go anywhere else.

26/100 in 100 review challenge 2016…read more Good location. Helpful staff. I was referred here to get a CT scan of my ankle. I was able to get in the same afternoon the doctor sent me. I ended up having to return the next day once the insurance situation was handled. The office was great in dealing with the insurance company. They got the results to my doctor in rapid time. Holly and the whole staff here are amazing. Nice large clean and easy to find location. I was in and out in no time flat. Would high recommended this office to anyone needing any type of scan. Customer service given to me at this location was above and beyond standards.

Friendly and efficient! What a delight to find a medical office running smoothly, was in and out…read morein no time.