Long waits Rude technicians…read more I have never been to any quest location that is efficient and timely and the technicians are invariably rude. If there were another lab I can use I would never go back to quest again.

Quick and easy. Love it when a place is organized and streamlined to get you in and out quickly…read more The staff was friendly and efficient. The facility is also clean and well organized.

Every time I go there the people are nice and do a great job, I been going there for years and I…read morewill continue thanks tina

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

The female technician was down right nasty this morning. She definitely needs to brush up on her…read moresocial skills. I'm not going back there again. I wasn't ready for so much attitude so early in the morning.

Excellent technician very efficient my appt was made same day and I was in/out very quickly would…read morehighly recommend their services Thanks

Friendly staff Spotless office…read moreEasy signin For older folks easy access Magazines and or TV put on news station

In and out, super quick! I usually go to Quest to get blood drawn but I had to come here recently…read morefor a different blood test. Went in around 5 (they're open until 5:30) and was seen immediately, very friendly phleobotomist who was willing to chat with me, as I am talkative everywhere I go. I even asked if she could use a smaller needle which she unfortunately couldn't due to the sample I needed, but she would have otherwise. My husband also went to this same site about 2 weeks later and had an equally quick experience. Both times were way faster than at Quest, where I usually have to wait in line. Easy parking in a lot, as well.

If you are making an appointment for North Haven, make sure you have the right address in North…read moreHaven. There are two locations. Don't do what I did which was not paying attention to what I was doing. I arrived at my appointment early. I swiped the bar code I saved on my phone and it wasn't taking....so I tried numerous times, I put my license in when it asked for that numerous times, hit restart and kept trying over and over. There is no one at a reception desk because there is no reception desk and no one else was waiting in the waiting room so I was free to make a fool out of myself for quite a while. I got a message that they did not have an appointment for me. I got a message did I want to make an appointment for another day or later that day but I had to wait an hour in a half if I wanted one that day which I did not want to do of course. I was frustrated. All of a sudden this blonde phlebotomist, Judy, came out. She was like an angel coming threw the doors. She said someone mentioned I was having a problem and I thought ugh...someone actually saw me doing this? She told me I did not have the right address. I was expecting to get thrown out. But she took me right in. Then we had an issue that my doctor had not forwarded the form. No problem, she called him and got it. Judy was so helpful, compassionate, patient, great to talk to, very professional, and it was obvious to her that making people happy was something she did. I would absolutely recommend this location. Make sure you have the right location when you schedule.

Professional staff and an extra clean environment! The phlebotomist was friendly and helpful...the…read moreblood draw didn't hurt at all! Highly recommended location

Get a new monitor in the waiting room, it's always dark purple and difficult to see your…read moreappointment.

Worst quest ever . It's ALWAYS an issue there computers not working women with the worst attitudes…read moreever now there's computers talking about a walk in wait til 10 from 8 but there's two people? (cause there's never anyone at the front to speak to EVER) it's disgusting and pathetic people take their time to go there and it's always an issue! Haven't been ONCE where there wasn't!

This drive-in Covid testing site requires appointments, has…read moreonly 4 per hour and charges $25 on top of insurance. The website does not make it clear that insurance information must be input online several hours to a day before so they can get confirmation. I've never had that situation with any facility that accepts Medicare. They offered an option of paying $250 and putting in for reimbursement. If one pays $250 results come in 3 hours, but if you use insurance, results take 24 to 36 hours. This is just a way to pander to the summer elite/rich.

My daughter (18 months) and I were exposed to covid and although we had no symptoms, we wanted to…read morebe tested to make sure we did not have it. Waiting 3+ hours to be tested was out of the question with a toddler. Health Rover saved the day. We made appointment online, filled out the insurance form and showed up to the site. We were there for all of 15-20 minutes and had our results back in 2 hours for our PCR. Definitely would recommend Health Rover!!

Too bad I can't give zero stars. Quest just recently renovated many of their operations. Today,…read moreit's a cluttered mess with hand written signs, very poor direction and clearly unhappy employees with negative attitudes. I usually go to their East Haven lab (I love Nancy) but despite their signage, they are closed on Saturdays (why?). Does this company have regional people who audit their operations? If this were a restaurant chain, they'd be long closed. Kianna was terrific 5 stars for her

I took my 95 yr old patient here in Branford to get a routine urine done…read more We waited for 30 minutes, then left for lunch, came back and different people were waiting AGAIN...WE CHECKED INTO KIOSK...OUR WAIT WAS 65 MINUTES! I spoke with blood drawer and she said Sorry..but We have lunch! She told me to go somewhere else! My patient was very upset and had to urinate badly! I would never visit this lab again!!@

The map and website for Quest Diagnostics is pretty terrible and their website even pointed us in…read morethe wrong direction. If you are going to this site, make sure to go to South Church Street, the auto map from Google is wrong. It is a large white building called "Doctor Building" across the highway from Gateway CC. Went on a Saturday, the staff here were super nice. Didn't wait at all. I just took off a star because they don't have a direct line to call to the specific office. It's a quest thing and I think it's ridiculous.