My elderly aunt spends the winter in Florida, and did not tolerate the two day drive very well…read more Within 10 days of arriving here she could barely walk. We tried going to two local emergency rooms only to find that both of them were packed full. So we decided to come to Lifeguard Urgent Care. We are so grateful that we did! We scheduled an appointment, and were able to complete the registration paperwork online. The staff were very caring, professional, and polite. We saw an amazing nurse practitioner named Brittany. She thoroughly examined my aunt, and prescribed some medication. I am a registered nurse, and I was most impressed! I'd highly recommend this urgent care!!

The saga continues. So today, I open the mail and find a "final statement." I have not only…read moreremitted payment, but also have the receipt. Just to be doubly sure, I checked my bank statement, and the transaction cleared. So this final notice, and continued assault on my time is less than appreciated. I need someone from billing to contact me, and for this issue to be resolved. The care I received was abysmal. The diagnosis, inaccurate. And now, I am going back and forth over a bill that I already paid. No one answers the billing number, and when you call the direct line all you get are people saying "I can't help with that, let me get you to billing." What a sham.

The staff was excellent, very professional and courteous. And very conscientious about my injury…read moreand my comfort level. Thank you very much to the team.

Easy to book an appointment and register on the My Chart app. Once there I was seen promptly and…read morereceived great care by all. We have used this facility before for different types of non life threatening conditions and each we were pleased

my first time at the clinic and I am so happy I came here. Krista the receptionist was so very…read morefriendly and Giselle was the best nurse ever! Dr. Dhaliwal is amazing. He helped me with my arthritic knee and I will be going back in 2 weeks for more services. I would highly recommend this office 100 percent!

VERY DISAPPOINTING IN DEED------…read more It was very dirty The nurse was not friendly at all The receptionist was more concerned with getting my mom to change her primary to this office (RED FLAG) The doctor didn't wear gloves - but stated that he didn't see anything wrong with her foot but she should get an xray The doctor wrapped my moms foot so tight that when we took her to get her xray they couldn't believe how much it had swelled in such a short time (10 minutes) When we left the doctor made sure that I had the Request to our Patients (change form) and How to leave a Review--NOT what to do with my mom going forward how to check with them about her foot - to see her current primary care doctor--nothing about her current situation??? I called that week on Tuesday - Wednesday - Thursday to receive my mom's office notes to give to the nurses where she lives (it's required)--the receptionist told me every single day that the notes were not available as of yet?? What - then on Friday she stated that the doctor was out of the office for the July 4th weekend? REALLY? I followed up on the next Monday - Tuesday - Wednesday and still they were NOT ready? REALLY? So, mom called and the receptionist stated that she needed something for her facility that day.....The receptionist stated that she could send over the xray but she had NO OFFICE NOTES AS OF YET? We tried their portal and it didn't work? Just sayin' --BE CAREFUL OUT THERE!!

TOM TERRIFIC HERE WITH ANOTHER HONEST BUSINESS REVIEW…read more I needed to find a new lab to get my blood work done because Quest kept sending me a bill for the work that is covered by my two insurance agencies. I went to Labcorp and they were not kind nor helpful. Plus the lady wanted me to get the work done even though she couldn't tell me if they accept my insurance so i walked out. Sure am glad i found Physicians Stat lab on Water St. The receptionist was very helpful, told me they took Blue Cross Blue Shield insurance and did my paper work for me. The other places they want you to do all that yourself, thus eliminating someone's job. Well the waiting room was full so I expected a long wait but she called my name in ten minutes, she took my blood and urine sample and out the door i went. I really like this place and i hope you have the fast, courteous service i got.

I would give this Lab a 10 star if I could! I took my 13 year old son in for his first blood work…read moreappointment and he could not have received better service. Form the moment we walked in we were greeted with a positive and warm hello. the 2 women working were so friendly and all smiles. When it was time to go back the tech was comforting and caring to him as he was nervous and so was I. She talked him through the whole process and within minutes he was done. She was very quick and accurate in her work. Again I could not have asked for a better place. The front desk receptionist was also amazing and great at what she does. There was a line of people in her waiting area and she never once seemed frustrated or unpleasant. We were self pay as my son does not have insurance because it would be close to $400 p/m to add him on mine. They offer extremely reasonable pricing for their tests and Wednesdays are HALF PRICE!! I wish they accepted my work insurance, Cigna, because I would gladly go here over Quest Labs any day for my blood work. A HUGE THANK YOU to the ladies at PSL on Water St in New Port Richey! We need more people like you both in the world.

April 16 visited AFC. Was greeted by Melissa at front desk with a smile and ready to help with…read morewhatever is needed. Tiffany, nurse practitioner & Katie, medical assistant were kind and caring , the kind of care you really appreciate especially when you are experiencing pain. Sam, the xray technician was great, answered all my questions and explained everything. I was well taken care of for sure. I went back for a self imposed follow-up to make sure there was nothing else to be done and to be checked out and that was on Wed, April 22. Another Melissa who is a care giver whom I have dealt with in the past reviewed everything, answered my questions with no rushing. There is a fantastic group of people at this Spring Hill AFC and i feel comfortable in knowing they really do care! Bless you all!

When I walked in there wasn't anyone there in the waiting room. The clinic looked clean and has a…read moregood environment. You have to scan a QR code to complete check in paperwork which was fast to do. The most we waited was 10 mins before being seen. This urgent care does do RSV testing for kids. The nurse was super friendly and knew how to talk to my niece and made her feel comfortable and not scared. She even took us in the room where there was a TV and put Bluey on for her. When they did the testing for RSV. She swapped very gently and even did a really good method for her to not feel the swab going in deep into her nose. The doctor was amazing and knew all the right words to say. Overall my experience here was great and I would come back here for any urgent care visits.