1. Quest Diagnostics

    1. Quest Diagnostics

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    Overland Park, KS

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    Quest Diagnostics

    2.2 (13 reviews)
    Closed 7:00 am - 12:00 pm

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    3 months ago

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    2 years ago

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    7 years ago

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    Labcorp

    Labcorp

    1.0(2 reviews)
    1.9 mi

    Horrible, horrible service at the LabCorp at 10600 Quivera in Overland Park, KS. Showed up for my…read more9:30 a.m. appointment this morning, and the waiting room was packed, no place to sit down, which is not a good sign. I registered at the kiosk, then stepped out into the hall, waiting for a text saying that I was next up. Received my text at 10:01 a.m., so not wonderful, but at least I was about to be seen . . . or so I thought. I started to get a little concerned about 30 minutes later, because my name hadn't been called . . . but hardly any one's name had been called, so maybe everyone was receiving as horrible service as me. I couldn't even go to the counter to ask the lady how much longer it would be because there was a line at the counter !!! Finally, at 10:50 a.m., I burrowed my way up the counter, and pointed out it was 10:50 a.m., and I arrived for my 9:30 a.m. appointment on time. She looked up my name and said she had called it twice, no one had come, so she had removed me. I was dumbfounded, of course, but shouldn't have been surprised. Bad on me, because I had been to this same location about a year ago, and remember getting bad service, then, too.

    Crooked; LabCorp charged me a $431.55 line item (total invoice over $1k) for a blood test my doctor…read moredidn't order (dr gave me a copy of the standard blood tests that WERE ordered). Called LabCorp; they make it nearly impossible to talk to a real person, you have to end up choosing a selection from the automated system that doesn't match what you need just to talk to someone. They just said to call my doctor, but as mentioned, my doctor didn't order the test and the bill is coming directly from LabCorp. This is the 2nd time this has happened since moving to Kansas--healthcare here is jacked up--it's like they charge extra services just to see if you are checking the details, and then test your determination as they send you in circles and make-up excuses without any resolution. According to the invoice, test were run at the Overland Park, KS location...although bill also lists a NC location for payments???

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    Labcorp

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    Diagnostic Imaging Centers - Waiting area

    Diagnostic Imaging Centers

    2.8(30 reviews)
    1.5 mi

    Everything - they like to delete Google reviews if you post something negative…read more After having gone to "a competitor" repeatedly for CT scans scheduled with a different doctor (for the same body part) I hope I do not have to come back to this place again. You'll get a harassing message about arriving 15 min early or losing your appointment (and another about being charged $100 if you don't show) but when you do show up early you won't be promptly checked in. The desk attendants were discussing voicemails that haven't been checked for 24 hours and other topics first. The patient screening form is rather lengthy and appears to be for all possible options, so make sure you know what your exam is for (so you don't consent to contrast if you're not getting contrast). Also, even after arriving 15 minutes early don't expect to be seen on time (or even early like I often was at Element). Maybe it was because I went on a Saturday? Once you do go back there isn't a place to sit and take off your shoes for an ankle scan. This was a little awkward as I had on boots that needed to be laced up. I did give a second star for Miranda who was the very nice and helpful technician. She explained that the doctor wanted me to have the scans and that it would be on a QR code that I could take with me. I did appreciate getting to take these home, but this also meant waiting. I'm glad it was the weekend and I didn't have to be anywhere else. Signed in for appointment at 10:55 Seen by front desk at 11:05 Appointment time 11:15 Taken back for scan at 11:30 Out of scan at 11:44 Left after wait for QR code 11:52

    Efficient, organized and customer focused is what I experienced with Diagnostic Imaging on 110th…read more Dwayne and Megan were very professional, knowledgeable and explained the procedure thoroughly. Highly recommend this location.

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    Diagnostic Imaging Centers
    Diagnostic Imaging Centers
    Diagnostic Imaging Centers - Record of being on hold for over 3 hours.

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    Record of being on hold for over 3 hours.

    Quest Diagnostics - laboratorytesting - Updated July 2026

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