This location of Quest Diagnostics is located in the medical building at the corner of SOM Center and Solon Roads in Solon. My doctor has an office in this building so after my yearly check up I headed downstairs to have my blood draw so they can do the diagnostics.
This location has both X-ray and blood draws. Going inside you are directed to a self check-in station for the blood work. The check in process is well automated with a scanner for your ID and insurance card. Unfortunately if I had tried to get an actual appointment time I would have had to wait 4 hours; instead I choose to be on the stand-by list which only ended up with about 1/2 hour wait. Other times I have been here the delay has been quite a bit longer. There is a TV monitor that shows the waiting list which at least keeps you informed; there is also an option to wait outside and get a text message when they are ready for you.
When I was finally called the technician was great, she got me through the process in a quick and efficient manner; she was upbeat and friendly. The actual blood draw was done expertly with just a minor pinch when the needle was inserted. Getting the results is fairly convenient as they are available online at the MyChart website.
Overall Quest does a good job of drawing blood and doing the diagnostic testing. The one issue I have with them is that this location always seems to be almost overwhelmed and takes far too long to get you into the actual process if you are a walk in patient. Hopefully next time I will remember to make an appointment ahead of time. read more