After being on TRT for a couple of months I took a blood panel and a week later still had no word…read morefrom Cleveland Health Group about it. It took multiple emails before someone replied. My numbers were all WAY out of the normal range. The doctor called from a number that doesn't ring on my phone for some reason. When I called the doctor back (multiple times again) the phone just rings and rings and nobody picks up. I eventually was given the doctor's email address. Again, multiple emails and again no reply. In the meantime all my numbers are through the roof along with some other concerning side effects that I needed to discuss with the doctor. Gabe at Cleveland Health Group assured me that he would personally handle the matter and that I would hear from the doctor the next day. Well, 2 days later and no reply from the doctor. At this point I informed him that I'll be going elsewhere since it is clear that my well being is not even remotely a concern of the Cleveland Health Group. As long as I'm paying my monthly money they couldn't care less. I DO NOT recommend them to anyone. Their actions are rude at best and incredibly dangerous at worst. DO NOT USE CLEVELAND HEALTH GROUP. Do your research and find a place that cares about their patients. This is NOT the place.

I began going to CHG for weight loss injections. After a few, and them upping my dosage, I began to…read moreget pretty extreme nausea among other side effects. At my appt. I asked if the nurse practitioner could call in zofran to my pharmacy since it is a covered prescription under my plan. I was told she would call me later that day to speak about that as well as my side effects. She never did call me and I was feeling horrible so I called right before closing to see if I could speak with her. After explaining my situation to the receptionist, a man named Mike comes to the phone and I once again explain how I'm feeling. He was beyond rude and said if I feel bad I should come up and purchase zofran at the desk. I explained it's covered by my insurance and I live right by my pharmacy. He told me oh well, she is too busy to be calling you back, she has clients that are a priority. His words exactly. So I wasn't even able to get professional advice about my symptoms and what to do from here. How is this a medical clinic? Combating side effects is not a "one size fits all approach" and I definitely should have been able to speak with an NP about how I was feeling. The fact that I was told "she's probably too busy to call you back" and "has clients that are a priority" is the most absurd approach coming from a medical clinic. It was very clear that all they wanted me to do was be quiet and spend more money to try and get relief. The fact that an NP is not able to call in a prescription is pretty suspicious behavior. Nor able to call one back with medical advice about relief and maybe switching dosages. It's clear this business is only in it for the money. One can easily get these meds delivered to them and don't have to deal with rude, disrespectful people. Mike is one of the worst people I have ever met in my entire life. Customer service skills are important in this industry, how was this allowed? I'm sure the NP got my messages and weeks later never called me. They deserve zero stars and the owner should be ashamed that clients are treated this way.

Making appointments here are very simple. They are located right off the freeway…read more The facility is always clean. The doctors here don't get you in and out. They talk and let you talk and listen. They ask you what you need. You don't leaving having to make another appointment from lack of time.

Best drs. Excellent care. There ENT physician at Hillcrest CC who's EXCELLENT. Her name is Dr…read more Rebecca Nelson. She did nerve block injections in my throat for a neurogenic cough. She treated me really well. Very professional highly recommended.

Doctors/surgeons are always hard to review on Yelp for a plethora of reasons. But Dr. Deborah…read moreBlades, Neurosurgeon at St. Vincent's, is an angel on earth. If any back/spine/neck/nerve/head issues apply to you, get a referral (she is referral-only for new patients) and make an appointment with her immediately. She will find what other doctors probably failed to find and be able to help get you on the right path quicker then anyone else could. Pay out of pocket if you have to. I've never met a more thorough, compassionate and innovative doctor in my life that's first response isn't just to cut you open. Let's start with something important: her office informed me she runs late because she spends a lot of time with her patients. Sounds, fair right? Most doctors run late. With Dr. Blades, I had an 11am appointment with a requested 10:45am arrival. I wasn't seen until almost 3pm. Yes, you read that right. Next time, i'm bringing an arsenal of snacks, my laptop, and a pillow to snooze in the exam room. That was a long time. I felt very drained by the time it was my turn. But once Dr. Blades got to me, and we concluded our appointment, I didn't care. I would've waited all day for her. I've never hugged a doctor in my life until her. She'll spend as much time with you as you need (she doesn't rush) and won't try to just prescribe meds and send you on your way (like many doctors often do). She really studies everything and even went out of her way to personally make a few calls to doctors she thought would be of benefit to me. If you seek a doctor for any of the above, you know how draining this sector of medicine can be. I wish I found her sooner and I hope this review will help others find her more quickly then I did.

Their site and app are always down. Also they never pay anything. I had an X-ray done and they…read morerefused to pay it. I had to pay out of pocket. I thought the insurance thru work was a joke, Molina is just as bad, if not worse

I was recommending Cranial Tech to a family member today and realized I never left a review for…read morethem but had an awesome experience. 3 years ago, our pediatrician at Akron Children's said she recommended that we get our baby assessed for a DocBand helmet and recommended CT over the hospital's plastics program. From our first visit to our last, my son was in great hands. Kelly was our main OT and was amazing with both of us. He was always happy to visit -we drove 40 min each way to see her - and the staff was always friendly, the office always clean. We were provided several photos, diagrams, measurements, etc over our course of treatment so we could watch our son's head progress and the technology was just amazing to help my husband and I see/understand. As for the helmet itself, my son never seemed to mind it. It was lightweight and was only worn 2-3 months. We joked that it protected him from bumping his head several times so perhaps we should just let him wear it permanently. :) I'm the type of mom who is very picky and researches everything for her son, and despite that, I would happily recommend Cranial Technologies in Cleveland to any parent! And ask to see Dr. Kelly. You won't be disappointed. :)

They are soooo nice and sweet. They are super helpful and make one feel empowered instead of stupid…read morewhen having questions to make sure we are treating my son's flat head properly. I would recommend them!!! Everyone is very knowledgeable and go out of their way so the family feels comfortable using the DOC band.

this review is not about the care received in the urgent care office, but rather the difficulties…read morethat violate the ADA Guideline. There is one handicapped parking space way around corner. The door is impossible to open if you are using a walker, crutches and even a cane. I'm a patient of the Crystal Clinic offices on the main floor and go there for physical therapy. I was told by them that the Drs. that run the urgent care, own the building and refuse to make improvements. How can this be rectified??

Great staff great doctors who are by the way brothers their very caring of their patients all in…read moreall i come here when i need their services love them