There is absolutely no signage - NOTHING on the outside of the building or in the parking lot to let you know you're in the right place. GPS takes you to the complete wrong 900 building and in circles, do not rely on this to get you there. Don't bother calling to ask for any helpful landmarks. There is no one to take a call at the physical location - All automated systems redirecting to the website for questions and then hanging up on you. I took two elderly clients for their appointment. I booked their appointments online, which was thankfully quite easy. Upon arrival (only 5 minutes late, had the GPS not misdirected we would have been early) everything for check in was done on a tablet. These elderly individuals would not have been able to use if I was not there. Due to late arrival, this automated system "could not find the reservation"; we had to rebook and wait for the next available appointment, but thankfully it was not very long. It's frustrating to have all this technology to make things easier but still experience all this complication. Once we actually got the ball rolling, everyone was VERY kind and considerate. They did a GREAT job getting the veins on the first try and were gentle. The kind and funny employees were the saving grace that made it a good experience. read more

Always pleasant doing blood draw get results online. Be sure to make appointment there were 60 people each hour morning I went. Snow birds r back! read more

I've been to this quest lab many times without any incident. The staff is always been kind and respectful and gentle. Anytime I have been there. When you make an appointment, you will wait no longer than 10 minutes. I recommend this quest at 900 East Ocean Blvd. in Stuart, Florida anytime. read more

Betty is amazing. Good quality Care. Very patient and polite. Thank you Betty for your kindness. ​

I see a lot of negative reviews. My experience has been all postive. Easy to check in. Staff/phlebotomists are kind and good at what they do. Elaine is wonderful--kind, helpful, knowledgable. A special thanks to her. read more

This is my third visit to Quest in Stuart, Fla.Ironically,everything was ok(wait time,check in)except the blood draw.The WORST MOST INCOMPETENT phlebotomist ever.She was rough,grabbed my arm and just jabbed me hard.Im certain she was taking her bad mood out on me.I have to say,it was the most painful blood draw Ive ever had.Disgusting person.Will never return to this location.The room I was in was dirty and it was only 10:30am. read more

I had to get some blood work done and Quest Diagnostics was not too far from my house. Even after I read the reviews on Yelp I picked them. I recommend booking your appointment online as it does save some time. I was able to get an appointment fairly easily using the online booking process. You can provide insurance info during the booking process which makes it easier at the office. The office itself is fairly difficult to find. There is very little signage until you are actually at the office door. (It's located at the far east end of the building closest to Palm Beach rd). Once inside it's all automated. Meaning there is no one to check you in. Check in is through automated kiosks that take want a picture of your photo ID and insurance card if you are using insurance. Once this process is complete, wait for a nurse to come get you. The waiting room is big, and they have some good displays about who is next, appointment time, etc which was nice. Due to the amount of people in the waiting room when I arrived I figured it would be a while for my appointment however right at the appointment time I was called. That's really nice. Do yourself a favor if you can book an appointment online do it. While walk ins are welcome it seems you'll wait a while as priority is given to those with an appointment. The nurse taking my blood was nice and efficient. The only real hang up was that the Physician that requested the blood work was not in their system for some reason. That took a little extra time they got the results where they needed to go. Before the blood draw the nurse told me possible charges not covered by insurance and scanned my credit card in case the did not cover any portion. All in all a good experience. I can't emphasize enough though to make your appointment online if you can. This makes the process much easier it seems. read more

RUDE STAFF, Never any appointments for the morning and I was smuggly told that I could be seen anywhere within the nex 4 hours if I wait. i have to test every 3 months and I am a regular at this lab. I shouldn't be expected to wait FOUR hours because it is "season" now and all of the snowbirds are in town. The changes in policy here make being seen a nightmare! I recommend Labcorp or ANYWHERE ELSE! read more

Came in to pick up a specimen capsule on a Saturday. Did the electronic check in with no appointment. Within 5 minutes, I was seen. Came back to drop off the test sample. Again. 5 minutes. The facility waiting area is comfortable. When the techs come out to bring someone back, they were generally good at answering questions to help with the check in process. Not sure why folks are leaving bad reviews...personally I think it's how you treat them as well. They are seeing so many folks and have to keep track of critical samples. Some dude asked for the TV to be turned on with 10 minutes left to closing time. Seriously?! read more

NOTHING BUT A BUNCH OF LOW LIFE LOSERS THAT LIE!! I specifically asked for the tiny needle as I have collapsing veins and have had my entire life!! She LIED and said "they don't make them anymore and all needles are the tiny ones". Thank you for lying and hurting me because as I stated, my freaking vein collapsed and it hurt pretty bad. Then she had to get a more experienced tech to come in. No more lies and train your folks to be honest! read more

Horrible staff extremely rude. Checked in on kiosk and selected to wait in car eta 28 minutes. Got another text to fill out information to check in easier which I did. I got a third text to meet in donation room now. 10 minutes later was told appointments only today I WILL NOT GO BACK Rude employees with God complex should be fired they don't care read more

Quest Diagnostics - Laboratory Testing Near Me - Stuart, Florida

My appointment was on November 20th 2023 at 11 AM. I arrived at I0:45 decided to go at 11:30 because I have a life to get back too,32 people in the waiting room. How do you get 32 people behind? When all you're doing is drawing blood and taking samples impossible. There's no way to talk to the staff. They're all behind the wall. You don't talk to anybody when you get there. It's all electronic check in very very impersonal. The one staff member that I did see come out and try to help people was about a sharp as a bowling ball. I don't think you could find the ground but this feet. This place is probably collecting hundreds of thousands of dollars a week and insurance money. And treated patients like shit. I'm gonna have my doctor see if there's another place. I can go to here in Stuart Florida I do not wish to go back there again. read more

These women are the rudest people around. The app shows Saturday hours as 7:00am-11:00 so I arrived at 10:35 for a quick blood draw. About 8 minutes after checking in an employee pokes her head into the waiting room and asked me if I I had an appointment. I told her I did not. She told me they were no longer accepting walk-ins and in fact had stopped taking them at 10:00. I told her that isn't mentioned online and she said it was. I use the MyQuest app regularly and I promise you it's not shown there. She had no sense of customer service whatsoever. My advice to people who don't want to work on a Saturday morning is don't work on a Saturday morning. Don't be rude to paying customers. She could have very easily defused the situation with "I'm sorry but we're no longer taking walk-ins today." She had no "sorry" in her game. It was MY fault for even showing up. Is a paper sign regarding the walk-in hours on the door too much to ask for? For her it must've been because she instead asked me very sneakily, "how are we supposed to get your blood processed in 15 minutes?" As if that's my business to know the ins and outs of her job. Change the hours to close at 10:00 if that's what you need them to be. If a business closes at 11:00 you should see customers until 11:00. Then close the doors and process your samples while you're closed. Very simple. No need for bitchy phlebotomists. read more

Quest Diagnostics - Laboratory Testing Near Me - Stuart, Florida

Magdala provided exceptional and tender care to my son when he came in for a blood draw. Her kindness was much appreciated.

Juan was great you can really tell he cares and is so helpful and kind we'll definitely be back I've honestly never had a bad experience you just have to be patient read more

I was very impressed at the services this facility provides! I had an appointment and waited maybe 15 mins then greated by Elaine. Very respectful, kind and didn't bruise me like others in the past. She also caught a mistake on my paperwork that would of cost me $$$. I'd highly recommend this facility and would def go again if need be. Thank you fir an overall good experience!! read more

Rating of no stars, Made an appointment with the Palm City clinic. On arrival they said their computer was down. And they had people at lunch. Wrote my name down and said come back in an hour. There is no check-in station or receptionist just a computer on the wall. try to find someone to tell them I was there there. No one to Recheck-in. Absolutely no customer service rude employees and no organization to their System no one in charge. I would not trust them to Draw Blood !avoid this place at all costs. read more

Made an appointment online. Easy check in. Fast turnover of patients. Got my vein one stick. Friendly service. No complaints!

Went there to get some blood drawn. Have never been pricked so badly in my life. My arm was black and blue for a week after and hurt so bad I couldn't exercise. If you get Lisa, ask for someone else to draw your blood. read more

Without a doubt the best one yet. Elaine was professional and with the procedim, got there at 8:00 got out at 8:30. Definitely best one so far. read more

Most unprofessional, unsanitary, and disorganized office I have ever visited. Save yourself the nightmare and go anywhere else.

Extremely rude staff. When I asked to the employee for her name and why she was being so unprofessional and unnecessarily rude she became even more rude and aggressive and threatened me. Stay away from this place. read more

The Quest website indicates that the location found at 900 SE Ocean Blvd Ste 144E is open until 3:30 pm on Wednesdays. I arrived at 3:20 and was turned away by the employee standing outside of the entrance. I expressed that it was not 3:30 and that I needed to drop off a stool sample. I further expressed that I had driven from Hobe Sound, which is 12 mile, which is a good distance away. She repeatedly refused to allow me to enter the facility. She stepped inside unlocking the door only to let out employees. My pleas were repeatedly rejected even when I explained that my child is ill and needs the lab work processed. read more

I had an appointment at 9:45 so I arrived 15 minutes before and signed in. They ask if you want to wait outside or in the lobby, I chose outside and gave them my cell number and they were going to text me. About 45 minutes went by so I went in to see what the delay was and I was informed that I missed my appointment. I told them I never received a text, they told me that I would have to sign in again and the wait would be 3 hours, because they were at lunch@ 10:30. I will never go there again! read more

Back again for my daughters monthly blood draw. Appt at 1:00. Was told when we walked in they are two hours behind and we would have to wait. EVERY SINGLE MONTH this is what we go through. I'm so sick of this place and I'm definitely asking her doctor what other options there are other than Quest. DO NOT, I repeat, DO NOT give this place your business. Find someplace else, anywhere else. SERIOUSLY!! read more

My husband had an issue checking in on the app the other day (it didn't register until we went inside and use the letter code to check in, so I knew to go inside to check in when I went today. Very smooth process. With appointment, I was in and out in about 15 minutes total. Carla (2) is THE BEST and my veins are small, so not an easy draw. As long as you are aware to check in inside and have an appointment, I would highly recommend them here! read more

Very kind people work at the Osceola St. Stuart FL office. Thanks guys & gals, appreciate all you did to complete the blood work for me and my friend today! read more

Employees here are very nasty. I would recommend a different lab. Long waits, doesn't matter if you have an appointment or not. Very slow staff more talking then working. read more

The bad reviews are spot on. I think the staff is doing the best they are capable of . They have nothing to gain by being nice. They might want more money to be polite? Seems This is pretty consistent I'm wondering if the workers are actually the ones answering the reviews? read more

I just had routine blood drawn and am very afraid I could have caught the virus. The waiting room was full and not 6 feet away. I saw one of the technicians quickly spray a can of Lysol in the air for approximately 2 seconds. Then she asked me to stand up and she quickly sprayed my chair. I am sure this did not disinfect the chair. The blood draw room was better but the arm rest was only wiped down on the top leaving out the sides. I'm very grossed out. Mlm read more

I've never had a bad experience at this Quest or for that matter any of the Quest labs I've used including one in Maine. I've always booked an appointment not just showing up and hoping to get in. read more

communication is a big fat zero. i'll bet their management has never experienced it because all you want to do is stick as stick in your eye on the phone or on-line. and then we're supposed to trust they can do their job ............ stupid to do that, for sure. read more

This was my second visit. Last time things, once I was actually able to be seen, went fine. Schedule posted was not accurate and so I had to come back twice. This time I made an appointment and was seen promptly, no problems. However, I have a horrible deep purple raised bruise on my arm. The needle stick hurt and continued to hurt while all the vials filled. I tried to suggest using my other arm in the beginning, but nope, we're using this one and we'll make it work. Disappointed. read more

My last two times Sarah have been really easy the girl who caused problems was dismissed thank goodness after being as rude as she was but the past few techs I have had were awesome read more

These girls are rude. I made an appointment one day in advance, went there next day , no record ! I entered info the system they had in the waiting room. waited 45 minutes, they told me to come next day. They have a totally f... up system. Girls are rude. read more

The wait was longer than I would have liked but I have to say Miss Ashanna Ramnerine greeted me with a huge smile and was excellent at drawing my blood. It was painless and Ashanna was very friendly and personable. She gets a 5 Star! read more

So I had an appointment and was taken 35 minutes after my appointment and I get it. Covid is here & everyone has limited personnel. I wasn't upset about the wait. The woman directing everyone & calling them into the back offices was extremely rude & barking orders at everyone. I had to wait outside and got a text when they were ready for me to come in. I did and went to tell her my name & I received a text that they were ready for me and she said "stop talking". If I ever spoke to a customer where I work like that I would be written up. She definitely needs sensitivity & CS training. The phlebotomist Joyce was very nice which made the experience tolerable. Get her some training! read more

Last time I was there I went with an appointment and it was much faster. The people who draw blood are all very good! Never feel it!!

The Staff was Extremely Rude. I had an appointment and they said my Dr. never sent any requests. It was sent 3 weeks before and my Doc's office gave me the Confirmation code but the nasty woman would not even look at it. They told me to go outside. I called my Doc's office again and they RESENT an electronic request. Again the nasty technician said she never received anything. Finally, I called the Doc's office AGAIN and they would FAX it. When I asked if she received the fax, the nasty woman told me she got nothing and to sit down and wait because people with appointments were before me. I HAD A DAMN APPOINTMENT! Finally, she called me after waiting almost 2 hours. The other 2 women techs were just as rude. NEVER AGAIN QUEST! read more

I went to quest last week to drop off a sample the clerk was unbelievably rude She told me I'd have to wait my turn so go and check in which I did. I glanced up a few minutes later and saw my name on the computerized board and my wait was 38 minutes. To drop off a sample !!!! I then asked her if I could just leave it Again the same rude replies so I left Lab corp here I come read more