I hired this company to restore my deck. Their crew did great work, and I had no issues with the…read moreworkers themselves. They worked outdoors in the cold and rain to get it done, and in the end I got what exactly what I wanted from the project. My dealings with the administration side of things, on the other hand, left a sour taste in my mouth. They were slow to respond to my initial requests for a quote, and when we finally did connect they acted like I was born yesterday. Their quote was the highest out of all of the companies I had contacted, and I got the "let me talk to my boss" line more than once. I wound up going with them anyway because they were willing to match the lowest offer from another company. When it came time to do the painting they sent one guy. He did good work, but it was really a two man job and he was out there all day. I suspect they just didn't want to pay for a second worker. There was also a miscommunication regarding the back side of the deck stairs, which wouldn't normally be stained but I still wanted done for anesthetic reasons. They tried to sell me on the idea of taking the entire stairway apart to do this. I had to insist that they only do the painting, and they eventually did, but the red flag here should be obvious: More work means more money.

This is a great company you can trust to give you a fair price, and receive quality workmanship…read more They completed the work in the promised time frame and left no mess. I really appreciated the thoughtful suggestions that came from their experience and the fact that they didn't put me off just because my job was small!

I contacted this company multiple times over a two-week span in an effort to get a quote for a new…read morescreened-in patio and deck for my home and never received an email, a call, or even an automated message in response. Even if you're up to your eyeballs in work, I still expect a company to let me know they can't or don't want to take on my project.

We are very happy with our new screened deck. Bob and his crew worked hard to satisfy us and to…read morebuild us what we wanted at a reasonable price. They are all hardworking and quite talented.

This has got to be, hands down, the most well organized, all inclusive, full team of all the…read morespecialist you need to remove your existing structure and design and build your new 3-season room and deck or any other structure on your home. John Woodhouse has this company working well and pay attention to all the details. They started my project in early January and were done with the structure in 2 weeks! They then measured for the windows and that gave me time to paint and stain. They had almost 10 tradesmen on my job every day, and handled all deliveries and permits with ToC. Their schedule was executed flawlessly and they were open to adjusting things along the way. They took care of little things that were not part of the job with the same care a homeowner would want. They bought the exact same roof shingles as I have on my home. The hardy-plank siding was made to match the house. The wood was highest quality. They are constantly checking and reviewing (John and his Partner) literally every day. They are top notch. They did excellent work. They care. I recommend them.

Great experience. We received several quotes for our deck replacement for our new composite deck…read more From the first interaction he seemed to know exactly what would be perfect despite the fact I was advising we would be painting our house a different color. I understand why so many in my neighborhood went with TriPoint Decks for their projects too. Deck turned out better than imagined and several competitors quoted double their cost.

Very respectable and reputable, finished the job in a very fast timely manner. Customer service was…read morevery kind and quick. would definitely recommend.

Tammy Johnson - Raleigh…read more Deck Daddy's just finished a deck project at my house. I am extremely happy with how it came out. It looks amazing! The crew was friendly and took pride in their work. I absolutely recommend them to anyone needing a new deck.

I had Courtney and his crew paint the exterior of my home back in 2018 and this time remove all the…read morepopcorn ceiling on a new to me (very old) home, and both times I have been thrilled with the work done. Courtney is great to work with and the work completed is immaculate. Highly recommend.

A Touch of Color did an absolutely incredible job on our deck refacing and repair. Throughout the…read moreentire project, Courtney and his team were professional, organized, and detail oriented. We simply could not be happier with our new and improved deck and highly recommend them. Courtney listened to what we wanted, comprehensively gathered all details about our deck including measurements and pictures and took time to explain what was needed and why. He provided a detailed quote and took time answering my questions. Courtney has impeccable follow-thru and provided helpful updates leading up to and during the project. A Touch of Color is the whole package: technical knowledge, craftsmen taking pride in their work, thorough communication, and professionalism.

Our roof looks amazing!! Thanks to everyone involved! Steve and Emily always provide an amazing…read morejob!!

Good company, gone bad…read more Had Decks Plus come out to replace deck boards with composite boards. Originally they tried to pull a fast one by doing subpar work with the new boards being unleveled with our deck. I called them out on it, in which 3 supervisors came out to address the issue in which they did, resulting in additional deck joists that needed to be added. Of course, they bought cheap untreated woods from Lowe's resulting in cracked wood, and now they all need to be replaced. Just think, they were NOT going to address it until I caught them. Post construction I found MANY missing nails in the boards causing them to move up & down. Again, subpar work. Remember, "I thought" they did good work originally & even got them to come back out for additional work, in which the owner listened to our needs but in the end NEVER provided a quote. So at the time, we decided not to move forward on the project. That being said, months later we decided to revisit the project, and figured it might have been a flute on not receiving the quote. But this time, they didn't even reach back out when we request work. We're now having another company to come out to fix their issues, and earn our $30,000 business. Choose who you do business with wisely.

Steve and his crew did a great job on our deck rehabilitation project last week. The work entailed…read morestripping and sanding the old dark stain off and painting a lighter stain on. The workers also replaced some of the steps that were rotted. They finished the job earlier than expected and cleaned up the area before they left. We are satisfied with the work that was done.

AAA Fence and Deck was a surefire win as I searched for a fence contractor. I live in a new home…read morecommunity and needed a fence built against an existing border fence. The PM Ryan was quick to give me a quote that was thorough, fair, and transparent. Triple A promptly handled the permit and the HOA paperwork and I was able to review all documents via an online portal. The project crew did an AMAZING job installing the cap and trim fence. The craftsmanship is solid and I was kept informed during the process from start to finish. I really appreciated Ryan and Steven's visit to check on how the project was coming along, and the team completed it in 2.5 days. A HUGE THANK you to Triple A for such great customer service. My family and my dog will enjoy this fence for years to come!!

Did a great job replacing my shutters for a fair price. Would hire them again and recommend.read more

This experience was unexpected, especially since I had previously used Miguel's services to install…read moreseveral cameras, and that transaction went very smoothly. Approximately one year later, I contacted the company to have the cameras reset, as I did not have a ladder tall enough to reach them, and to install an under-cabinet ducted vent hood. The microwave previously installed in that location had already been removed, the duct opening was prepared for the vent hood installation, a 120V receptacle was already in place, and no electrical work was required. All of this was explained before the job was accepted, and I confirmed the quoted cost for both services on two separate occasions. Unfortunately, there were several instances where Miguel did not arrive for scheduled appointments and failed to notify me that he would not be coming. This continued for approximately a week and a half until he unexpectedly arrived one day. He successfully reset the cameras; however, when it came time to install the vent hood, he stated, "The office quoted me the wrong price, and I charge $250 per hour because I am a technician." He also mentioned that his teenage daughter had accompanied him. I had not hired or agreed to pay for an additional person to assist with the work. Miguel then refused to complete the installation at the quoted price and requested an additional amount equal to 100% increase of the original quote, effectively doubling the cost. I declined and paid only for the camera reset service that had been completed. I am disappointed by the lack of professionalism and poor communication. Had there been unforeseen issues or additional work required, I would have understood. However, that was not the case here. If there was a pricing discrepancy, it should have been communicated before the appointment, giving me the opportunity to decide whether to proceed. Increasing the price on the day of service, without justification, is not a professional business practice. Based on my experience and some of the other reviews I have read, this appears to be a recurring issue. Unfortunately, I cannot recommend this company.