Yesterday I was scheduled for my second Hepatitis B shot at my doctor's office. I went in and was…read moregiven a meningitis shot. I was told it was meningitis after I exited the office and was in the lobby headed outside when my phone rang. The lady in the call told me I was given a meningitis shot and to go to my pharmacy for the second Hepatitis B shot. Let's say I wasn't happy. I went to Walgreens and explained to the pharmacist my predicament. She asked me to find out what brand of hepatitis B vaccine I was given last month. I logged into my patient portal and the brand name of the shot used wasn't listed. After discussion the pharmacist agreed to give me my second shot. I even volunteered to pay cash. When the info was input into the computer system, the shot was denied because Walgreens is a retail establishment. I couldn't get the shot at my doctor's office nor at a drug store. I asked the pharmacist for help and she said that the HH Urgent Care can give me the Hep B shot. Off I go to Huntsville Hospital Urgent Care to explain to several employees why I was there. After checking in and telling my story to anyone willing to listen, I sat and waited while the ladies at HH Urgent Care dotted the i's and crossed the t's. I was called back and was given my second Hep B shot. Hallelujah HH Urgent Care saved the day. I made my appointment for my third and final shot. Thank you HH Urgent Care for handling what seemed the impossible.

On Monday morning, I called my primary care physician to try to get an appointment but she was…read morebooked until the next week but was told to go the urgent care. I "saved a spot" online, arrived 15 minutes early as instructed, but waited over 2 1/2 hours to be seen. At least 2 walk-in patients were seen before me, which I don't think is right. My vitals were taken by the nurse, then I was placed in a very cold room, where I waited another 30 minutes. When the nurse practitioner came in, she asked me some questions about why I was there (uncontrolled coughing), prescribed 2 medications (an inhaler and a steroid), and sent me on my way. She did not listen to my chest, look at my throat, or even come near me. Not the quality of care I'd expect from a HH facility.

I see Claudia for primary care here. She is great! She listens and really takes everything in to…read moreaccount. A lot of doctors throw meds at you and don't listen. I am glad I have found someone who is truly caring. Thanks!!!

i would not recommend anyone to come here. The staff at the desk, including the nurses and the PA…read moreor NP we're not wearing their masks. In addition to this, it is advertised that this location closes at 6, not 5:30 as they say inside. But the doors are still open and they refuse people before the closing time. this is highly unprofessional from their side. It isn't advertised anywhere that they actually close at 5:30 (and it says 6pm on the door and everywhere else) in conclusion, please avoid this place. They're highly unprofessional and not hygienic.

Quick visit and did the testing I felt was appropriate. The staff could have been a bit more…read moreengaging. Not sure that I totally agree with the billing plan --if you have insurance you pay $75 and if insurance covers any of that then they credit your account-- so as to assume I would come back for future services--what if I never come back, then that's just money in their pockets??

Love the doctor on staff here. Always super speedy, and also understanding and feel well taken care…read moreof. Highly recommend

I am very impressed with the ApproXie Urgent Care at Haysland. Today marked my second visit. The…read morewaiting room is spacious unlike some others where a large crowd is sequestered in a small room, seemingly ideal for sharing germs. On my visit today Melanie was courteous, professional, and personable the total elapsed time from walking in to leaving was 15 minutes.

Very fast and efficient. The doctor I saw answered all my questions and addressed my concerns and…read morewas very kind. The outside is odd but the inside is pretty and all the staff was considerate and kind! Will be back!!!

I was in a pinch today and needed to see a doctor. Wow Dr. Fruenot (PDQ) may have been the most…read morethorough doctor I have been to. He spent time to understand my issue, my family history and my medical history and prescribed a well thought out course of action. He was an active listener and actually explained his rationale for what he prescribed and what next steps he recommended. Now 4-5 hours later I am already noticing a difference. I would recommend this place to anybody.

Went to PDQ Urgent Care yesterday, the facility was very clean and Dr. Mark and Ms. Kay were over…read morethe top kind and considerate. By far the best experience I ever had at the Dr. I waited 10-15 minutes tops.... Dr. Mark has already followed up with me on my issue and he called me himself. He had the utmost patience and answered all of my questions thoroughly and completely didn't seem rushed at all. I didnt seem like a number or a dollar bill walking in the door, I felt like family. Highly recommend for a primary care Dr or an Urgent Care.

Dr. Puri is great. I love her personality and the time she takes to get to know her patients. She…read moremade a recommendation on a pharmacy instead of my typical, my medicine was filled in 10 minutes. Great experience with Dr. Puri and her office staff.

This is my wife's favorite walk-in clinic. There is rarely more than one or two patients ahead of…read moreher. She can show up without an appointment, and still see the doctor within about 15 minutes. The Dr. Puri is a medical doctor from India. I think she was previously an emergency room doctor at Huntsville Hospital. There are a couple of newspaper articles, framed on the waiting room wall, which tell her story. They do not accept checks, but accept most insurances and credit cards.

I twisted my knee helping my dad returning from the hospital. I had a knee doctor who retired from…read moreSportsmed and wasn't sure who to ask for when I called to make an appointment with a knee doctor. The receptionist asked me about my level of pain and asked if I would like to come in and visit the new Urgent Care that Sportsmed had recently established. Urgent Care is open from 8am to 5pm Monday thru Friday. Urgent Care is on the first floor on the left side as you walk into the lobby. There's a huge sign and it's easy to find. Walking thru the doors I saw a pristine waiting area. Behind the sign in desk were two employees. I was checked in and sat for no more than 10 minutes before called back. I saw a PA who ordered X-rays of my left knee. I also told about my constant knee pain on my right knee after total knee replacement surgery. The PA ordered X-rays of my right knee as well. I was put in a exam room and waited for the results. The PA wrote me a prescription for steroids and made me an appointment to see the orthopedic surgeon's CRNP 5 days after my visit to Urgent Care. This is unheard of these days. This appointment allowed me to get X-rays and an appointment sooner than if I called and requested an appointment with the first orthopedic surgeon available which was end of June. I recommend going to Urgent Care at Sportsmed if you have pain. They do a great job of getting patients in to see a medical professional. If I had a complaint, it would be I couldn't get an injection. The business is staffing up and that may be available in the future!

Friendly, professional, & a highly trained staff using the most modern treatment techniques with…read morefast/same day response to acute injuries. After 2.5 weeks of constant intense pain in my shoulder, I took a chance that SportsMed Urgent Care was able to service Active Duty personnel without a referral. Based on previous injuries/surgeries, I either had torn ligaments in the shoulder or a severe sprain/strain. I saw my primary care doc the 1st week who only prescribed generic muscle relaxers & a referral to physical therapy (who couldn't conduct a basic eval for 4 weeks). Meanwhile I was wearing a sling, could not drive w- that arm, sit/sleep without pain, or get through an 8-hour work day without using small portions of an intoxicating muscle relaxer throughout the day. SportsMed Urgent Care qualifies under the Active-Duty "emergency care" standard where Active Duty personnel do not need a referral for immediate care. I was seen by a nurse practitioner (PA) & received x-rays within the first hour after completing basic intake forms. Before I left an hour later, I had received independent evaluation by the PA & ortho specialist who determined I had a severe sprain & likely wouldn't need surgery. I received a higher level of non-narcotic pain reliever for home care (a step below Vicodin), injections to unlock the strained muscles, & I left the office without wearing the sling. Follow-up physical therapy evaluation was available within 48hrs of initial care, pending Tricare PCM referral. First time in almost 3 weeks I could sleep without artificial sleep-aids or medication that left me "hungover" the next day.

My husband had a terrible fall at home. We were able to get into our regular physical. This was our…read morefirst visit to HH Urgent Care. They were very helpful getting him in and out of the car. The staff is nice and attentive. The office was clean and well organized. I would go back again.

They have no business being in healthcare, made an appt for 12:20, after waiting an hour I asked…read morewhen I would be seen. "Oh we haven't gotten to the 12:00's yet" the corpulent burger loving clerk has zero compassion and while I was there I witnessed a profound level of disrespect to people. She laughed at an old man.

This urgent care facility is in the VA approved network and the VA pays them for any visit when a…read morequalified veteran is treated for an urgent medical need. On August 12, 2025, at 8 am, I checked in for treatment for poison ivy exposure at the 8151 Whitesburg Drive, Huntsville, AL location. I advised the clerk that I was a qualified veteran and that the VA would pay for my visit. She requested my VA card, drivers license and military ID, of which I provided all three. The clerk called in and received a payment confirmation from the VA. American Family Urgent Care then demanded that I give them a credit card to secure payment. I declined it at first but was then very bluntly told I would NOT be treated otherwise. Do under the threat of non-treatment, I provided credit card information for their files. This requirement is against VA regulations. I opened a complaint case with the VA over this unjustified demand. If it occurs again, I will report them to the VA inspector general.

Horrible - incompetant physician assistant. Didnt event know how to do basic wound care.read more

I went here after the holidays, during cold and flu season. It was a weekday late morning and there…read morewas nobody waiting ahead of me. After my first-time paperwork and copay processing, I was brought back in less than five minutes. The whole process was quick and painless (which is more than I can say for most pre-arranged appointments I've had at other doctor's offices). I wouldn't hesitate to use the clinic again.

Listen to me: this place is horrible. I was there earlier to try to get a simple refill on my…read moreinsulin prescription. I have been there many times within the past year so I am an established patient. They have written me this prescription before. I explained to them that I was unable to get in touch with my endocrinologist and so I needed a refill on my insulin. I am type 1 diabetic, so if I don't have insulin, I will die. The woman working up front very rudely told me that because of the type of insurance plan I have, I would need to have a referral to even be seen by them in the first place. I told her I have been seen here many times before without a referral. She shrugged and said "well I don't know WHO allowed YOU to be seen" . I asked her what I was supposed to do and she said "go to the emergency room" and continued to eat her lunch and ignore me. Never again will I go this place. Horrible and rude staff that obviously do not care about patients and their well-being.