This week I went in to Davenport Customs to have a UNAVI CarPlay system installed in my 2016…read moreTouareg. Everyone I encountered during my visit was very professional and welcoming. Once the install was completed (in the time quoted) both the young woman managing the office and the young man who completed the installation walked me through setting up the connection with my iPhone, making sure I was ready to use it, before I checked out and paid (and the cost was at the lower end of what UNAVI lists as average for professional installation). Since then it has worked beautifully (I'm thrilled to have my music and maps set up in a hands free voice prompted system again). I highly recommend this business and would definitely use them again.

My experience with Davenport Customs started poorly and ended horrible. My appointment, scheduled…read morefor 9am was not located in the system. I showed the receptionist and the technician my appointment message and was explained my car will be completed today. I handed the technician my key and Uber back to work. I received a message at 1:57pm, inquiring if I left my key. I responded yes, then I attempted several phone calls. I received no response. I Uber back to shop at 4pm, only to see my vehicle parked where I left it. I was told the reason my car was not worked is because the key was lost. I explained to person, I thought was a technician to learn now this the owner, the lost key is my only key. After waiting at least 30 minutes, the owner told me my key was located. This was a horrible experience!

They did an excellent job installing a backup camera in my truck. Installation was completed on…read moretime.

Over priced and it's not open in Saturday. Yadda yadda yadda yadda yadda yadda yadda yadda yadda…read moreyadda yadda yadda

This shop might be reputable (but it might not) but they need a few more lessons on what customer…read moreengagement is. I've always owned Lexus/Lexi and still do, so compared to Subaru (and a Subaru dealer or shop) service is basically bottom of the barrel in comparison. I bought a 2017 STi and contacted this shop after they were recommended by a friend in Atlanta. It took them a week to reply to my email after they gave it to me via phone. After a single email exchange where we'd agree on a date and time and exactly what was going to be done (in this case it was a routine lighting modification) they went silent and ignored any additional emails. This is not an example of a professional organization whatsoever. I could not recommended this business to anyone that values service along with workmanship because if they can't even communicate, how can they work?

Look, if you need work on your Subaru, especially complicated work when no one else can figure out…read moreyour problem, they'll get you back on the road. They answered way too many questions via email for free, and the response times were so good they must have a full time guy just doing email all day. I've tried a couple of other small shops over the years that said they worked on Subarus, but even simple mods had them baffled. Any shop can do a brake job or bolt on an after-market muffler, but if you're driving a Subaru and want to get the maximum performance and longevity out of the engine, you'll want to have it installed right and tuned to match. On top of that they're just really friendly and care a lot about the Subaru brand.

Even though I decided to get a new car instead of an installation, Chris was extremely professional…read moreand went out of his way to answer any question I had. 10/10 person and experience

What a find!! Chris was fantastic! I went to Yelp because I was looking to have a subwoofer and amp…read moreinstalled in my new car. Chris was the first call I received. He is mobile, so he came out here to my job to see what parts he needed, then he picked them up and came over to my house to work on the car there. Everything looked and sounded great! He charged less than the other places I was looking at - plus the convenience of not having to wait around at a shop for hours! When I thought I had a problem (it ended up just being user-error), he offered to come back and fix it. He was extremely responsive and helpful. He does other work too, and I'll definitely be calling on him again! He's going to install a remote start in my girlfriend's car. Definitely recommend him!

The entire team at Velocity is fantastic as is evidence buy the incredible cars in their shop. I…read morewas referred to Velocity by fellow car/truck enthusiast and have not been disappointed. The owner, Brandon truly cares about his customers and takes enormous pride in his team's work. They took on a multi-month project to rebuild an 1982 Jeep CJ7 I purchased on eBay and performed high quality work. Additionally, their invoicing process is very simple to read and they are darn nice guys to boot. I may change my own oil but when it comes to upgrades, repairs and modifications, I trust Velocity and encourage you to trust them too.

The Velocity team is top notch! I have taken my vehicles there a couple times for issues that…read morerequired in-depth troubleshooting. They will always take the time to accurately diagnose your problem and then present an effective solution. I highly recommend this shop!

Great to experience, great people. Nice verity of products and great service. Will definitely be…read moreback.

I think this is the best shop I have ever gone to with a truck so easy so straightforward and…read morerespectful Best truck shop in Greenville

Great place! Tim is professional and does great work. Very responsive and quality shop.read more

Great experience with great customer service. Let them do what they do! They will make you feel…read morecomfortable dropping off your vehicle to get it upgraded.

Need to update their hours. I drove an hour and half away to visit their shop only to find out that…read morethey were closed. They were not answering the phone but I figured that was normal considering some of the other reviews I read about them not answering. Thanks for the loss of time and gas!