Ginny is awesome and her team of pet sitters are great too! They follow every request I leave for…read moremy dog and I return to happy well taken care of dog.

The owner (lady) was super rude on the phone when I called about their services. She acted like we…read morewere terrible dog owners because our dogs stay in the garage when we're gone. Our garage is very well insulated and does not get hot (if it did, we obviously wouldn't allow them to stay in there). We obviously care about our dogs or we wouldn't be looking for a dog sitting service. She said "you leave your dogs in the garage?" "WOW it's been really hot outside. I just don't think this is gonna work for us!" She also acted like it was bad that when the garage opens, they just run free outside. Our dogs have been doing that since they've been alive and never once ran away. We'll raise our dogs, you raise yours. Thanks for trying to belittle me...

First time visit as my groomer retired. we had a long discussion about expectations and I don't…read morethink she heard any of it. All I wanted was a teddy bear cut on both of my little pups. That is a rounded, poofy type of face cut. well, both of mine are shaved like a poodle cut and they have long uneven scraggly pieces all over them. I definitely do not recommend.

The staff is knowledgeable and friendly. I took my 7 month old bloodhound in today. It was his…read morefirst time in a salon so he was a little nervous, but they were patient and kind with him. He left there smelling wonderful, looking amazing and we were both very happy!

We've been taking our dog Maggie to grooming Haven for about a year now recently the ownership…read morechanged and the last several times we've taken her to have a bath a haircut teeth brush nails trim normal things you have done for a dog and every time either something is not done or it's not done properly or in a manner in which I would not pay the costs they charge for their services. Time to look for a new groomer.

Hartz & Shield Groomers are the best!! I wish I would have come sooner!! I won't take my dogs any…read morewhere else!! Customer service could not be better, they are so warm & friendly, they immediately put you & dogs at ease when you arrive. I also loved that they emailed you a appt reminder. Now onto the dogs-- I have a 100lb lab/Pyrenees mix (tons of hair- it's a nightmare) & a 65lb lab pointer mix. I purchased the bath pkg & de-shedding blowout They made their coats sparkle! It was absolutely amazing!

We had our first training session today and was very impressed…read more Very friendly staff and totally helpful with our adopted girl.

This place is amazing my dog has been going here for day care all week and today I got pictures!…read morehe's definitely living his best life!!!

We've been taking our jack russell, Roxie, here for about 14 years (including the old location on…read moreCovert Ave) and have never had a problem. I don't know what happened with the other reviewer from 2011 about a dog with a razor burn, because that didn't sound at all like the people I know who work there or the business owner. They're very friendly people and talk calmly to my dog when they trim her nails since she's always shivering because of her original owners abuse on her. Roxie goes about once a month for her nails, teeth brushed, and a bath for around $20, no appointment needed generally. They take good care of her and sometimes give the dog's treats. Only once did someone accidentally clip her nail too short, but medically treated it and apologized profusely. They even groom their own dogs there. When we started going, there was a small grey and white dog and a pomeranian (the one in the pictures, Bear). They did amazing jobs and those dogs were loved very much and now their dog, Denver, gets just as much love and grooming quality as all other dogs that go through their doors. Again, I don't know what happened with the other reviewer, but it doesn't add up to my experiences.

No stars, if I could…read more My poor dog got a severe razor burn on his bottom from this place. When I called to ask about it, and then also brought him back in to show them, they refused responsibility. They said it might be "worms or a gross dog condition relating to the anus". He just went to the vet: he's a happy, healthy dog. Or was before the major discomfort caused by their piss-poor grooming work. Then they tried to explain the razor burn with "sometimes when the hair is matted, we have to cut very close." However, he didn't has any matting on his bottom! Even more disheartening, for a place that is supposed to "spoil" my dog while he is placed in their care, my dog was shivering, whimpering from fright while we were in there again. Meanwhile, they are denying that there were any problems whatsoever. What happened to business ethics? Is this refusal of responsibility because my dog can't talk? I worry for the other dogs who walk out "fine" and "spoiled" from this business. A few days later, a call from the owner. She told me to not return to her grooming service, because I "do not take good care of my dog". This conjectural assault is based on ... the morning he spent at the groomer's, during which her employee gave him a razor burn and lied to me about it (?). Then she continued to talk over me and hung up the phone. Professional, a very professional way to run to a business.

I was buying new catfood, and the cashier (was the the owner?) gave me a sample package as well,…read moresaying I could give my cat the sample package, and if my cat doesn't like it, then I could bring back the bag of catfood. I liked that she was honest with me, even though it meant that I might return the catfood if my cat didn't like it. Good service.

We relocated from St. Louis to Newburgh at the end of June and then had to leave immediately for an…read more8 day trip to California. On the recommendation of our long time St. Louis pet sitters we contacted All Seasons (Audrie Andress). She came out and interviewed us and our 2 cats and we had a good feeling about her. We turned over our house keys and she did a great job coming to the house twice a day to clean up and feed our cats. The cats were "rattled" because of the new surroundings but according to the cats upon our return they would like to see more of Audrey. We will definitely use her again.

Great work at a great price. Have taken my large dog here to get nails trimmed several timesread more

Fantastic service! They were all fantastic with both my puppies. I will absolutely be backread more