Great customer service. The 2 gentlemen who work there definitely know what they're doing. I had a…read morestrippped screw on my cell phone that was nearly impossible to remove. This screw was preventing me from removing the logic board in order to transfer it to the new LCD. I'm really really handy, but didn't have the correct tools to remove it, they were able to. Wish them much success & continued business

From the owner: Mobiloe Phone Repair, Electronics repair, security cams systemread more

One of the best, if not the best, customer service experiences in tech I've ever had. And I'm…read moretalking about 30 years of experience, from having people fix my Nintendo 64, through burning CDs and CD-ROMs, to the age of the high speed CPU and super fast graphics cards. When I went to Ready2Tek I didn't know exactly what to expect. Apple recommended them and they were closer than any Apple Store, so I took my chances. My father's computer somehow got fried during a lighting storm, and immediately Ari and Carlos, one of the techs who works there, got on the case. They first tried to fix it on the spot, but when the parts they had on hand were not compatible they stepped up to the plate, and decided to keep the computer over night. And over night it was, it was the fastest turn around I've ever experienced. Additionally, the quality of their work shows. The computer is running wonderfully. They are also incredibly honest, affordable, knowledgeable, and caring. I highly recommend their services.

Believe the 1 star reviews ! Just as all of the other reviews this was listed on apple & I also…read moregave them a try . He had my AirPods for 3 days . He didn't follow up I called no answer when I finally got an answer on the 3rd day he told me he would just begin testing to see why it wouldn't connect and to give him 30 mins to a hour . I gave him 2 hours . I arrived at the store and it said back in 15 he did not return for a hour and a half. When he finally returned he couldn't give me an answer or show me the diagnosis of what was happening and stated " because he didn't have the time " I end up coming home and figuring out why it didn't connect and the issue using chat gpt . Do not waste your time super unprofessional!!!

Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

I went in to get my battery and charging port replaced. My phone battery does last longer and I can…read morecharge it with a cable now.... But my microphones don't work very well anymore and they make a static noise that's louder than my voice when someone else tries to talk to me on call or FaceTime. I mentioned this to the guy at the shop two days later and he denied anything was wrong with my phone. I'm grateful my phone charges with a cable but I can't use my phone to talk on the phone so much anymore. I regret coming here and them not restoring my microphone back to how it was supposed to be. Also, my phone no longer charges wirelessly.

Stay Away Repairs not warranted…read more 2 weeks after I Pad screen replacement comes unglued and breaks. They offer to redo at 15% discount off the original charge of a faulty repair.

I dropped my phone and the screen completely separated from the device. I walked into Phones R Us…read moreand was kindly greeted by Frank. I gave him my phone and he worked on it right away. I came back at the ETA he gave me and my phone was ready to go. Thanks Frank for being reliable and efficient. (Sidebar- I'd like to shine some more light on Franks' customer service skills. When I walked in, Frank was assisting another customer over the phone. I can tell that the customer was giving him a hard time. He never responded disrespectfully or in a condescending tone. He was kind and respectful throughout the duration of the call.)

My husband brought his iPhone 17 Pro Max in to have the cracked glass replaced. Before arriving, I…read morespecifically confirmed with the owner that the part was in stock and that the repair would take approximately one hour. Once we arrived, we were told the part was actually not in stock and that it would need to be "outsourced," adding another 15 minutes to the wait. What was concerning was that the outsourcing appeared to involve a random technician down the street who ultimately ended up handling the phone out of the store's property and in his house (very sketchy). After waiting nearly three hours, we were informed that the glass could not be replaced due to alleged "software issues." Throughout the process, communication was poor, timelines constantly changed, and the entire situation felt disorganized and unprofessional. The experience raised several red flags, particularly regarding where the phone was taken, who was actually performing the repair, and the lack of transparency from the business. If you're considering having an expensive device repaired here, I would strongly encourage you to proceed with caution and ask detailed questions before leaving your phone in their possession.

Did a great job on my computer and finished it in timely manner. Would def recommend to anyone.read more

If you're looking for reliable service, fair price and professional care...Tek Mobile is your…read moreanswer. Have been using Marcu's service for several years and referred him to all my family and friends. Excellence accompanied by economy is a rare combination that you can find at this store. Highly referred with complete confidence. *****

I cannot understand such a large company with warehouses costing millions of dollars and such poor…read moreservice. This is my second bad experience at this specific location. A year ago, I went to buy my phone and had to wait for over an hour for someone to help me; all the employees walked past me and ignored me, even though I had put my name on the list to buy a new phone. Those products are not cheap; I paid $1400. Today, exactly the same, an hour after putting my name down and being sent to a table, no one helped me. Then, the person taking names asked me if the woman who was there had already helped me, and I said no. She then asked me why I didn't ask for help when her instructions were "go to that table and someone will come to help you." The truth is, the experience is frustrating, and in the end, they told me I had to order the computer online because they didn't have the computer I wanted in store. Uno no puede entender una compañía tan grande con almacenes que cuestan millones de dólares y tengan un servicio tan pobre. Esta es mi segunda mala experiencia en esta específica localización. Hace un año fui a comprar mi teléfono y tuve que esperar más de una hora para que me atendiera alguien; todos los empleados pasaban por el lado mío y ni me determinaban, y eso que yo puse mi nombre en la lista para comprar un nuevo teléfono. Esos productos no son baratos; yo pagué 1400. Hoy exactamente igual, una hora después de haber puesto mi nombre y la persona mandarme a una de las mesas, nadie me atendió. Luego, la persona que toma los nombres me dijo que si la mujer que estaba ahí ya me había atendido, y yo le dije que no, y ella con actitud me dice que por qué yo no le pregunté por ayuda cuando la instrucción de ella fue "vaya a esa mesa que alguien va a buscarlo para ayudarlo." La verdad es frustrante la experiencia y para que al final me dijeran que tenía que ordenar la computadora online porque ahí no tenían una computadora como la que yo quería.

From the owner: Company specialized in recovering data from any source, we give you a solutionread more