Horrible! I was a loyal client at Jacob Joseph Salon for…read morealmost 7 years & never complained--except once, last year, when my roots & highlights were done at the same time & the color result suffered. Other than that, I consistently paid premium prices and trusted this salon (specifically Eleanor). Last month, I brought my daughter in for a keratin treatment. Both Eleanor & the owner clearly explained that it was not 100% guaranteed to get her hair to be straight and that it's a process that requires maintenance. I understood the risk & agreed to proceed. Eleanor spent about 2 hours on my daughter's hair and the cost was $200 + tip which I willingly paid. After one wash, her hair returned completely to its original frizzy state. I took photos & called to speak with Eleanor--not to ask for a refund, but simply to understand what happened and discuss a possible solution. Instead, I was met with unpleasantness, unprofessional attitude & defensiveness. Eleanor said, "I spent 2 hours on my feet doing your daughter's hair & we told you it's not guaranteed." I calmly repeated that I wasn't asking for my money back--just an explanation or guidance. I never called back again to discuss the keratin treatment because I felt she was so defensive and they will not offer me any other solution. A week later, when I called to book my usual root color appointment, I was told--after checking Eleanor's availability--that I was no longer welcome at the salon. After 7 years of loyalty and spending a significant amount of money, this is how I was treated for simply asking a question. The lack of professionalism, accountability, and respect for long-term clients is extremely disappointing. I do not recommend this hair salon to anyone. Their customer service and sense of loyalty to long-term clients are far below what you would expect from a professional business.

I have been going to the owner of Jacob Joseph for 41 years. Have never had a bad experience. MY…read morehusband, son and daughter have used different stylists there. Never a complaint. If you want the best Salon in Nassau, this is it. Everyone there is a pleasure.

Tomy is a hair doctor! His treatments brought my hair back to its glory days. You spend $$$$ on…read morefacials and massages and injections for the best of the best, your hair deserves the same love. the lipid and collagen are expensive but worth it. I keep going back and highly recommend! My hair is longer, stronger, and shinier than ever before. Also his team is lovely and the salon is comfortable and friendly.

Though my review is not good, I'll start by saying the staff is really lovely and kind…read more That said, Tomy does NOT give a good haircut at all, certainly not worth $200. The recommended/required treatments (lipid and cholesterol treatments) were helpful to my hair... but very very high priced. After the treatments, along with the necessary delay for haircut (in order for the treatments to take effect), the cut itself was a huge disappointment. Tomy spent approximately 15-20 mins with me, never asked my preferences and insisted 'anyone can cut hair'... but my hair simply got what amounts to a trim I'm capable of giving to myself. I'm Never going back. I'm not happy to leave a bad review, but after talking with others who have been to this salon I felt I should. Sorry

They are very professional and know how to take care of your hair. I have been going to them since…read more2006. I will not go anywhere else.

Been coming here since I was about 12. I'm now 29 and still…read morea happy customer! I've gotten my hair done by every single person who works here and I'm always happy. Just got my hair done for my birthday and I look and feel amazing!

I have been going there over 20 years! Always loved the service…read moreVery pleasant atmosphere

They were fantastic with my haircut, their hair salon vibe is clean and very professional. Would…read morerecommend, prices are fair. The haircut is on the cheaper side which I love!!!!

Christine gave me a great haircut! She is creative and listens to what you want. She even offers…read morebang trims in between cuts. Highly recommend! Great value !

DO NOT COME. I went…read morefor a treatment for Magic Sleek after my normal girl in another salon moved. I have been doing this treatment for YEARS so I am not new to the process or upkeep. I saw a couple of decent reviews for this place and the owner reached out to offer services when I posted in a Facebook group looking for the service, so I went. On my first appointment, the salon was small but fine enough. The owner and her daughter were unprofessional just screaming across the salon about their business. I was under the impression I'd get my treatment one time here and find somewhere else in the future because I didn't love the vibe. About a week later, I realized that my roots were NOT straight as they should be. There seemed to be a crease in them. Magic Sleek is very expensive so I should be happy with my outcome. I sent pictures to the owner and asked if she could fix it. She made a big deal about finding me a time (when I offered to come in at different times) and finally she "made time for me". When I arrived this morning, she could not be any ruder. She made me feel so awkward and uncomfortable. She continued to BLAME ME for doing something wrong like "scratching my hair really hard to rub the product off". She had already put product in my hair when she started being rude, otherwise I would have walked out and tried to find somewhere else to take me. Her and her daughter continued to scream across the salon to each other. She then kept telling me how she called the Magic Sleek company and they said it was my fault too. By this point, there was no point of continuing to argue with her because you can't rationalize with irrational people. She then talked about me to other patrons WHILE I CAN STILL SEE HER. I will obviously NEVER come back to this unprofessional, rude, and ill trained salon.

This place is awesome! Lana was my stylist & she was beyond great. Her personality was so bubbly…read more& warmth just followed from her. Since my hair is fine, straight & slightly thinning it was a challenge yet she really worked her magic Not only did she layer it & bring it back to life she patiently explained how to maintain it which was great considering I had been doing everything incorrectly LOL. what a great experience!

This salon ruined my hair!!!! i went for a chocolate balayage and my hair was died orange and looks…read moremonths grown out with zero blend !! i asked for front framing pieces and the lady carolina chopped a whole chunk of my hair off!!! my blowout was just puffy hair it was insane. and then they charged me 364$! to completely ruin my hair !! and as soon as i showed the owner lana the pictures of my hair she stopped responding because they are too cheap to refund me any money even though they did irreversible damage to my hair ! this chunk has barley grown out and i got my hair done in february. disgusting . and so unprofessional

I have been having the ladies at Visage cut and color my hair for 3 years now. I missed them when I…read morelived out of state. I've always had great experiences here. The ladies are fantastic! Cut and color!! When I'm ready for another haircut, I'll be back!

The owner of Visage was one of a kind. She did me and my bridal party at 6 a.m, 20 years ago. She…read moremoved and we lost touch more than 18 years ago. I was thrilled to find her again. Her color skills are amazing. I'm usually sitting in a chair for hours while they do my color. It's like she has been doing my hair for the past 18 years. My daughter, 14, went to them for an up-do and they took their time matching a picture perfectly. I would recommend Visage to anyone who knows what they like. In and out service and very reasonable compared to the prices out there today. The appointments are extremely flexible. They fit me in, last minute, many times and the parking is a plus.

Eva gave me an awesome cut, I showed her a pic and she nailed it. She had great technique. I paid…read morea very affordable price that came with massage and shampoo 100 dollars including the finishing hair styling. See my profile pic for haircut. She gave me a very sexy haircut that everybody loved, a lot of body and style. I am a very picky person when it comes to service. I want it all. They have fair price, good manners, nice environment and people who know what they're doing. I got all of that here and have never been happier with a haircut and color. Eva was pleasant and professional and did exactly what I wanted. Thank you so much. This salon with Dennis at the head and his team are amazing. Excellent customer service and the amount of services provided for the cost is unrivaled. Clean products and professional people. I will highly recommend this salon. I always visit them weekly to have my hair done. In my opinion Eva is the best hair dresser __I have so far. She always cut my heir the way I want it and sometime she give me advice to take care of it too. I strongly recommend her. The place is nice, the staff is super friendly. Thanks Eva and European hair Salon for the hard Eva gave me an awesome cut, I showed her a pic and she nailed it. She had great technique. I paid a very affordable price that came with massage and shampoo 100 dollars including the finishing hair styling. See my profile pic for haircut. She gave me a very sexy haircut that everybody loved, a lot of body and style. I am a very picky person when it comes to service. I want it all. They have fair price, good manners, nice environment and people who know what they're doing. I got all of that here and have never been happier with a haircut and color. Eva was pleasant and professional and did exactly what I wanted. Thank you so much. This salon with Dennis at the head and his team are amazing. Excellent customer service and the amount of services provided for the cost is unrivaled. Clean products and professional people. I will highly recommend this salon. I always visit them weekly to have my hair done. In my opinion Eva is the best hair dresser __I have so far. She always cut my heir the way I want it and sometime she give me advice to take care of it too. I strongly recommend her. The place is nice, the staff is super friendly. Thanks Eva and European hair Salon for the hard work.

UPDATE: I have not ever come back since my 2016. Nor do I Yelp. Over the years I have showed 10+…read morehairdressers my hair and they are in awe of how awful this place did my hair and beyond that how they did not fix it or give me my money back. Fast forward to now... never had an issue like this ever again. Love my hair every time. Came on Yelp to show a new person doing my hair today (once again her jaw dropped) and I saw a NASTY message from these unprofessional owners.... That he wrote 4 years after I got my hair done. My original pictures say it all but I'm not going to let these unprofessional jerks not reap what they sow... I need a doctor? Sir, you are harassing me 4 years after you ruined and damaged my hair, who really needs a doctor? I hope my reviews continue to take away your business and you learn how to be a better human when this affects your wallet. I have no hope for you learning how to do hair. Karma