I'm sure that leonel's final product is wonderful from the reviews but getting past the front gate…read morepeople is a nightmare. I quit trying. I called and asked how do I do an estimate is there a place online and I was told no they sent me an email address . No there's a place online to request estimates , they half hearted read the request. Then they send me an email back that I have to bring in a cushion so they can see what kind of inside cushion I had or wanted. I called back and asked what types of cushions there, so I don't have to drive out there. vaguely knew hat was available. I asked about warranty on the cushion seats they didn't know they had to speak with her manager first. Then said they were out of most of the cushion forms and couldn't do anything till December. couldn't tell us that in the beginning? doesn't the person working with the customers have all this information from the start?? Cluelless...should not be this difficult. I'm taking my business somewhere else.

They've reupholstered several pieces for me. Their work is first rate, always. They take great…read morepride and are knowledgeable in their craft and it shows! You can feel confident in their advice and that your heirloom is in the right hands. They are efficient, timely and their fees are reasonable. You may bring your piece to them, but they do pick up and deliver with great care. I highly recommend them.

Excellent service . The sofa I sent was in horrible condition. The results were great !!! The sofa…read moreis beautiful.

I rarely write negative reviews, I rather communicate directly, but the lack of service,…read morecommunication and unprofessionalism demonstrated by Anthony must be reported. I contacted Anthony on September 28 and arranged to get the chairs picked up on October 1. Within hours, he called back and expressed concerns with the amount of fabric provided, but told me that he will review again and call back with any concerns. After not hearing from him on over 18 days, I called him to get a status on the chairs. To my surprised, he had not started the work and claimed he would start in a week. During this conversation, Anthony argued with me about the length of time he has had the chairs, and declined continuing the job. It must be nice to be in a position to decline jobs and argue with clients. Definitely a learning experience and pay more for better service.

I hired Magic Upholstery to paint and recover 6 chairs and a dining table. Linda Nguyen quoted me…read moreone price and then increased it before the work began, I agreed. Once the work was completed and the furniture delivered I immediately noticed that the paint would rub off anywhere it is touched. I spoke with and was told that the issue was because I requested a matte finish. I asked to see the paint used and was shocked to see that they used Valspar flat wall paint from Lowe's. I contacted Valspar and was told that this product is not recommended for furniture application but they do make a matte finish paint for furniture. I called Linda and explained this to her but she would not accept any responsibility. I requested a refund for the paint work or for them to repaint with the correct materials because I am very unhappy. She has refused! I would not recommend this business to anyone, they do not stand behind their work and they use cheap substandard products!

What a fantastic company!…read more Recently, I needed my 16 year old sofa partially reupholstered and I also needed the reclining function fixed on one side. The owner came to the house, looked at the sofa, assessed what needed to be done and made the arrangements for the sofa to be picked up so that they could work their "magic". After a little over a week, my sofa was ready and in excellent, like-new condition! Not only did they reupholster two cushions and fix the recliner, but they also added necessary padding to certain cushions as well as the arm rest. The sofa has never looked better and I couldn't be happier with the results! I would highly recommend this company for their great communication, excellent service and good pricing.

This family run business does outstanding quality of work. I had a settee that I purchased 20 years…read moreago, recovered by Mr. Bob. He did an exquisite job! I highly recommend them for all of your upholstery needs.

Amazing work. My chaise looks investable. Everyone was friendly. Communication was excellent and…read morevery helpful. Price was great!

Great work! Quick turn around. Professional and excellent customer service . Recliner picked up…read morerepaired and brought back within 10 days. Thank you!

Great couple that own this company! They recovered two antique chairs I had. The pattern was…read morecomplicated and she did a fantastic job and with the leftover fabric she made me two lumbar pillows as lagniappe. Wonderful experience!

It was a delight to shop there! I walked in and stated what I was looking for and after a few…read morequestions, The sales lady showed me where I could find what I was looking for. No following me around, no pressure, I was looking for fabric to cover an office chair and the top back of an antique chair with hand sewn needlepoint in the front. She suggested that instead of trying to match the very old backing fabric, I might want yo consider a shade that would coordinate with the needle point in the front. I hadn't thought of that. She cut 14 swatches for me! I paid for my fabric for the office chair and left with my 14 swatches with a promise to be back in a day or 2 when I decided on the other fabric. Overall just a great experience.

Big place with tons of fabric at great prices. I asked for advice and got helpful suggestions.read more

Recently got some bar stools recovered. Reasonably priced. Did exactly what they said they would…read moredo on time. Will use them again.

I had an office chair with arms and wheels redone, and a small antique chair that was very dear to…read moreme and that needed some small repairs and the back panel replaced. I was thrilled with the results of both chairs. I initially called the business and then we continued mostly by text. Chris and his father were super. They gave me a price for labor and I could buy the fabric through them or somewhere else. When I questioned the yardage they said I needed they explained why extra was needed (matching patterns, sufficient seam allowance, etc), I told them what I wanted and they made suggestions including where I could purchase some less expensive fabric. They did an excellent job, were very professional, and just plain nice! I wholeheartedly recommend Madrid's Design Furniture.

SCAM ALERT!!! Endrina takes advantage of seniors. My mother who's 77 gave Endrina 4 lambskin…read moreleather pillows shaped like 2 Triangles, 1 octagon, and 1 Square. Really high quality nice pieces and my mom wanted them to be recovered due to the color of the leather. Well Ms. Endrina stole the inserts and then gave my 70+ yr old mother the cheapest fabric showing pics of the fabric online only. Stuffing the pillows with cheap cotton ball calling it "the Essence of Down" keeping the high quality inserts and sending back the cotton filled pillows. My mother is very nice and so she took them and didn't really inspect them. Once I was able to visit my mother the pillows were flat and awkward looking. Endrina had kept the leather covers and inserts initially returning nothing until I said something my mom. She then proceeded to make excuses and only returning 3 leather covers because she used those heavy duty inserts to make covers for herself and others. It's a huge disappointment when trying to deal with our kind. When addresses she refused to pay for the lost leather covering and the inserts she so kindly "courteously" (sarcasm) replaced without my mother's permission. And 4 pillows that are no more than 6 inches in height costing $300 is crazy work. AVOID AT ALL COSTS!!!

Beautiful work! They were very fast and so nice to deal with! My husband loved what they did to…read morehis favorite chair