A compassionate group of local folks, who take pride in providing quality dental care. Let's face…read morefacts , no one WANTS to go to the dentist , but good dental health is a vital part of taking care of yourself, And the people at duchess dental care go out of their way to their best to make sure your experience is a pleasant one. From multiple TVs in the exam rooms to leveraging SMS messaging for appointments and iPads to fill out forms they have their grips on technology side as well. Solid experience overall.

This office is so kind and inviting. They have THE BEST patient care. I'm usually so uncomfortable…read morein the dentist but it was so quick and they numbed me so well for the filling! It was a pleasant surprise from a dentist office. The girls who work with dr are also so kind and informative.

I'm uncertain about whether my experience is the result of someone having an off day... or if like…read moreso many other environments as of late, finance dictates the experience. I've always experienced exceptional care and kindness in my experiences there after seeking a trauma informed dentist for my child. I have PTSD and have experienced ongoing hardship... seeing my child fearful in a dentist office is enough to trigger me which prompted me Eli seek and find this provider in the first place. Not long ago, I had temporarily lost my insurance due to a job change and had little recourse but to ensure the most rigid of dental routines at home till I could get back in the office as soon as I had insurance again. After missing some check ups, last week we had an awesome visit... My daughter's oral hygiene was complemented by the doctor and hygienist - both were surprised at the degree of high level maintenance we ensured without scheduled cleanings. A reapplication of sealant was recommended (which I'm an advocate for), and we set an appointment for next week. At the time I was told all would be covered by my insurance. Today, someone named Cindy was calling to let me know my dental coverage provider deemed sealants for a patient my daughter's age medically unnecessary and that there'd be an out of pocket expense that would be at a reduced cost of $300. Before deciding to pay hundreds out of pocket, I asked Cindy to please verify whether or not there is a medical need for this treatment before expensing funds that are needed for other basic necessities at the moment. Upon her return call she left a message asking me to call back instead of simply responding to the inquiry. I stopped my day to return the call only to have her begin to reiterate the preventative concern that was previously discussed. I confirmed my understanding of the previously relayed content and that my need was to understand if there was a current medical necessity that needed to be addressed... as that is unfortunately the reality of how I need to prioritize expenses at the moment. After expressing the concern, I was sternly and literally told "... well I'm going to have to write that down." . Somewhat taken aback, I said I'm not sure what that means and was told the annotation is to document my choosing not to follow to this recommendation... the tone with which it was said was not only unkind, but in my opinion conveyed an implication of negligent disregard on my part. I cannot fathom the purpose of such a comment. Based off the concern evoked by her response, I again indicated I want to ensure I have a clear understanding that we are all in agreement that upon evidence and evaluation that there are no cavities to be addressed... only to be told that if I "want it addressed as a cavity that can be done"... Baffled, I was honest and said I don't understand what that means either (mitigating increasing anxiety at this point)... I was then told that I could have my daughters teeth drilled as though there were cavities... have a filling done to reduce surface crevices and then sealed afterwards. I was quite shocked. My child has impeccable dental hygiene because she's fearful of even the sound of a dental drill and I took her there to ensure such a positive experience that she'd be motivated to exact good habits, thus eliminating any future need for the drills she fears. After being made uncomfortable by the terse exchange I declined further engagement. I still have a return visit in six months because I love the team that provides actual care and the Dr. has thus far been someone I trust... but this experience left me feeling unsure of how that will go and I'm concerned by being treated as though I'd done something wrong. As a single parent, in this economy, with a disability, no support and endless challenges to mitigate...dispensable income is non existent. The caller seemed very out of touch with this reality faced by so many and made me feel bad and borderline negligent in the manner in which she chose to address me and my honesty regarding my finances... I'm hoping it was just a bad day (which we all have)... but I could sure do without the negativity and non verbal indicators judgement that trauma survivors are hyper aware of in general but especially in the course of my work day. This persons communication style and demeanor are not reflective of what drew us to their care in first place and I'm hoping it's not pervasive in other areas of the business when we return.

Me and my wife have been bringing our two children nine-year-old daughter and four-year-old son…read moresince they were old enough to go to the dentist. I cannot speak highly enough about the level of professionalism, compassion, and kindness we received from this dentist today my son had an Abscess on his front tooth that had to be removed, they had to numb the tooth and pull it. That's after they had to have a cavity filled. I don't know if anybody else has children that are terrified of dentists but his doctor put on a local anesthetic to numb the gums then with whatever amazing needle like device they used, they proceeded to remove the tooth and my son did not cry or scream, and was not bothered in any way whatsoever. I've never witnessed anything like that in pediatric dentistry. These dentists have always been amazing since we've been going there, but I feel today was there Magnus opus they are perfect mix of artist, scientist, dentist, and Wizard and that is the only way I can explain it. If you have kids that are afraid of dentist bring them here from their standard cartoon videos on the ceiling to the well described, locked toy chest. They can only open once they've successful completed their procedure. I almost feel that there are as much psychologists as they are dentist. Bring your difficult kids here you will not regret it I promise.

I have found my new dentist!…read more Full disclosure: I have an irrational fear of the dentist and my last dental visit was over 10 years ago. A few weeks ago I visited a dentist and was told I needed a number of things done - 11 cavities, 1 crown, a night guard (even though I told this dentist that I didn't grind my teeth, nor did I preference one side while chewing), as well as a deep gum cleaning. The total charge out of pocket was going to be 4k after my insurance. I decided to get a second opinion from Dr. Gasperini. Dr. Gasperini was so kind and gentle and explained everything that he was going to do before doing it. I never had any of those awkward moments where my mouth was left open needlessly. Very aware of the comfort level of his patients. In the end, Dr. Gasperini told me I needed only one filling! Only one filling! I trust this doctor completely, and have found my new dentist. Thanks, Dr. Gasperini. Oh and PS, his office is nicer than my house.

Dr. Gasperini has a great manner - he explains everything very clearly and does great work. I'm…read moreextremely happy!

The place is obviously give me a key, with a parrot theme. I guess it is too appeal to their…read morepediatric clientele. The staff was nice, and our pediatric patients, granddaughters, where will treated. Everything was clean, and there were no issues to keep us from making this our permanent pediatric dentistry establishment.

This review is more about staff vs dentist:…read more Tried to call for an appointment for my daughter today. She was initially with a non-pediatiatric dentist, but we really wanted to switch because the dentist we had brought her initially to said it'd be better to get her to a pediatric dentist. The person on the phone told us they "weren't taking referrals." Even after explaining that we wanted to switch to them because her current dentist was not a pediatric dentist, they said the best they could do is clean her teeth in 6 months. Now.. What is a parent to do? Our daughter needs work done on her teeth but the pediatric dentist office refuses to work on her teeth for 6 months and the original dentist says our daughter is more suited for the pediatric dentist. I don't understand customer service these days.

From your first call to Bright Smiles, you will find a caring, compassionate, and knowledgeable…read moreteam. What sets this practice apart from others is its ability to meet the individual needs of its patients. To mention just a few; Anxious? Choice of music to help you relax, and aromatherapy if requested. Elderly? You will be treated with the utmost respect and consideration. If need be, you can take a mini break to stretch or use the restroom. From the moment you are in the chair, Dr. Cruz and his assistant, Terry, will put you at ease and do their best to meet your every need. Dr. Cruz will not have you leave until you are pleased with the work he has done, and he is as well. He sets himself to a high standard and treats his patients as he would want his own family to be treated. I wish I could give this practice more than 5 stars because they truly deserve it. With much appreciation. Patty R. ,

After a few visits over months regarding a tricky situation not all dentists would take on, I'm…read moreleft impressed by the professionalism and especially warmth exhibited by Dr. C-M, Sharon, and all practice members here. The sense of an individualized and kind approach is palpable.

Dr Ben and Dr Mensa are wonderful. I brought in my children and they honestly had a great time. My…read moreyoungest had 2 teeth pulled by Dr Ben and there was absolutely no problem. I've been coming here forever, insurance permitting, the care and attention are top notch. The only change has been the addition of a beverage bar. It's a really wonderful idea. Dr Ben is a very good man. I feel great about him treating my babies teeth. I've been seeing him on and off for a very long time, starting with my eldest who is almost 20. This dental practice is an excellent fit for what my large family needs. Thank you guys for doing such an amazing job!!

Valley Pediatric is a wonderful office for children! The office is colorful, inviting and they did…read morespecial things such as silly sunglasses during the cleaning, a token for prizes and stickers that my daughter really enjoyed! I was really unsure of how she would react since this was her first appointment but they made it into a fun and easy experience. On our way out she told me, "the dentist is really fun"! It meant so much to us to have such a positive experience at her first visit.

The best doctor I've ever met. No unnecessary talk, just excellent work. The crown feels like my…read moreown tooth! Thank you

Just got done with the temporary crowns.Looks great Dr Jabbour did nothing less than excellent work…read moreall without pain Looking forward to finishing. Haven't had teeth in awhile I'm excited Thank you and your assistant for all you've done!

As always, the staff was wonderful. Pleasant and professional and they never try to sell you on…read morework you don't need. You can't go wrong with Dr Kowal and her staff

I am sharing this story in the hopes it prevents someone else from experiencing the same scenario I…read moredid. I had an insurance change and Dr. Kowal was in in-network for both me and my wife. I found a couple reviews online and all were positive. I decided to give her a try. The office staff are all very nice and the environment is clean and presentable. Dr. Kowal did 4 fillings for me; 2 on top and 2 on bottom. All fillings were between teeth. She tends to rush into the exam room, operate quickly and then leave quickly. She was not very sensitive or gentle while working on my teeth. A couple times I had to ask her to stop because she had her hands pressed on my face while operating and it was uncomfortable. I've been going to dentists all my life and never experienced this before. I've had root canals, wisdom teeth pulled, etc. Immediately following my bottom fillings I was experiencing sensitivity to any temperature of fluid. I called the office and her staff advised me sometimes fillings can take 4-6 weeks to stop being sensitive. I waited a total of 7-weeks, having no use of the left side of my mouth the entire time. I've never had a problem with a tooth healing slowly in the past and I have had fillings and root canals done by other providers. If it were just hot/cold I would have wrote it off as the tooth needing a root canal but even room temperature water was sensitive to the tooth. I went back to Dr. Kowal who offered to do a sedative filling. I asked her to take a new x-ray and examine the current filling for any issues as the sensitivity didn't feel normal. She did the new x-ray and said everything looked fine. I stated I wanted a second opinion and took my new x-ray to my original provider (who is now out of network). My original provider immediately identified 2 issues with Dr. Kowal's filling and later a third issue: First, the filling was not closed on the bottom which allowed liquid to go into the nerve area. Second, the filling was loose; also explains the extreme sensitivity. Third, the cavity was not completely cleaned out and would have had to either be re-done or would've turned into a root canal in time. Two days after my original provider re-did the filling I was feeling significantly better and experiencing little zero sensitivity. My top filling is now also having the same issue. My bottom filling turned into a root canal due to having to be fixed so many times. My top filling is likely going to be a root canal as well. What should have been 2 standard fillings turned into 2 root canals, months of tooth pain and hundreds of dollars spent on crowns due to sloppy work. Just to further confirm my suspicions, my previous provider closely monitors teeth that might be developing a cavity and he said none of the teeth Dr. Kowal worked on showed any signs of a cavity. I refuse to believe in the 6-months between visits I developed 4 cavities. I am concluding Dr. Kowal worked on teeth that did not need fillings and performed sloppy work. Based on this I would NEVER use Dr. Kowal again. UPDATE::: 7/7/16 I have since learned that the teeth Dr. Kowal worked on were marked by my previous provider as going to need fillings in the future. I had previously made the assumption Dr. Kowal worked on teeth that did not need them. That is inaccurate. I still stand by my comments that she is not gentle enough during exams and procedures and the fact that one of my fillings was done very poorly, having multiple issues. I still would not use her again nor would I recommend her.