After I submitted the review this company sent me a big bill. I never learned what the problem was…read more Spring came I didn't need to find on the AC. June came and my AC is barely getting cool. I called them again, gbdh came out, I still have NOT received my receipt. My house is 77 degrees. I have called them cack several timesetri g them know the problem isn't fixed and they have ignored me. I put hsef the I it from yhem less than 5 years ago. They have ignored every email. I normmly don't do bad reviews but I purchased this unit through from Springfield and no one else has touched it but them so to ignore my calls is NOT professional. I honestly believe whom ever the older guy was that came to my home for the service call after Christmas just rigged my thermostats and broke something. It is a shame ronhave to get another company to come check behind one who's already taken my money.

Davis did an excellent job of servicing our three A/C units, was on time and very respectful…read more Also, Davis completed the entire process very quickly and efficiently. We give Springfield Heating and Air an unconditional reference. Jim and Brenda

I made one phone call and he came to straight to me the same day to get my air back going. Highly…read morerecommend Reeds services...

So, I left a review on Reed's website -- and wouldn't you know it, every single one is a sparkling…read more5 stars. Either they're performing HVAC miracles... or someone's got a heavy hand on the delete key. Here's my experience: I got home after a week of travel to find my AC completely off. I checked the basics -- thermostat battery, breakers, etc. -- but no luck. I called around, and Reed was the only company that had time to come out. At the time, I was relieved. Now... I have an idea why they had availability. The so-called technician arrived and diagnosed the issue as a bad coil -- said it needed replacing for $280. Not great, but I figured okay, let's get it fixed. Then he went out to inspect the outside unit, called me over, and showed me some exposed wires. "Actually," he says, "it's not the coil -- the short happened here." I thought, well, maybe that's a good thing -- wires have to be cheaper than a coil, right? Nope. "That'll be $280 to fix." Funny coincidence -- same exact price as the original issue. I raised an eyebrow and said, "You've got to be kidding me." suddenly, without hesitation $180. Impressive how fast that price dropped $100. So, I said, it's hot and I'll have air. I said sure, go ahead and fix the wires. Twenty minutes later, he's back with a plot twist: "Actually, the short damaged your air compressor and is shot. He begins to explain that the unit should be under warranty and if I knew the owners name that had it installed, I could get it fixed for about $2,200 if it's under warranty, $5,000+ if it's not." At that point, I felt like I was in an episode of HVAC: The Upsell Chronicles. Not entirely convinced, I brought in another company for a second opinion. Guess what? The only issue was the wiring. Compressor? Totally fine. They not only fixed the wiring but gave me a complete inspection all for the low price of $195. No drama, no doom, no five-grand surprises. Moral of the story: If you're in or around Vicksburg, MS and you're having electrical issues AC/Heater "DO NOT CALL REED" Call: Martin Air Conditioning & Elect. You will be glad you did. I hope this helps.

Blazzn Heating and cooling team is very professional. They communicated well and made sure they…read moremeant all my needs. My Air blowing ice cold.

King was classy from the get-go. He was quick to respond to my inquiry and called to confirm on…read morethe morning of our appointment. King arrived with Robert and Nathan in support. All were personable and knowledgeable. They tested and inspected our multi-zone system, educating me as they went. They gave an encouraging estimate to install AC into an outbuilding. They fixed the zone that was not cooling with a capacitor, all at a very fair price.

Customer Experience - Kingz Cooling & Heating Solutions LLC…read more My mother contacted her home warranty company after discovering water leaking onto the floor from the mechanical/HVAC closet. She called me and asked what I thought could be causing it. Based on my experience, my first thought was a clogged condensate drain or a failed condensate pump. The home warranty company dispatched Kingz Cooling & Heating Solutions LLC. During the first visit, the technician diagnosed the condensate pump as not working. I was on the phone with my mother during part of the visit, and the technician explained that it was a minor repair and that he would contact the warranty company for authorization and return with the replacement pump. Before leaving, he indicated that the HVAC system itself was operating. Because the condensate pump was not working, he asked my mother if she had a bucket that could temporarily catch the condensation until he returned. My mother instead asked him to turn the system off until the repair could be completed. The following day, the technician returned and replaced the condensate pump. After making that repair, however, he told my mother that there was now another problem involving the outside condenser/compressor. Naturally, my mother became concerned and immediately called me. At that point, I began asking the technician some basic diagnostic questions. I asked whether he had checked the contactor and verified that it was engaging. I also asked whether he had tested the capacitor and confirmed its readings. His response was that the system needed a hard-start kit. That raised concerns for me. I have worked in the plumbing/HVAC trades since 1996 and have owned a professional plumbing, HVAC, and electrical company in the San Francisco Bay Area since 2001. I understand HVAC diagnostics and the proper process for determining why a condenser or compressor isn't operating. I did not interfere with the technician while he was performing his original service call. However, once an additional repair was being recommended immediately after work had been performed on the condensate pump, I wanted to make sure my mother was receiving an accurate diagnosis. My mother is elderly and blind, which makes it especially important to me that contractors clearly explain what is actually wrong and recommend only repairs that are necessary. The Kingz technician stated that he would return the following day with a hard-start kit. I did not feel comfortable authorizing additional work without an independent diagnosis. I therefore told my mother to contact another HVAC company that our family had used previously. I agreed to pay for the service myself because I wanted an unbiased second opinion. The second technician arrived and reportedly identified several issues with how the condensate-pump work had been performed. More importantly, within approximately 30-45 minutes, the HVAC system was operating and cooling again without installing a hard-start kit. I asked the second technician to thoroughly test the system and clean the outdoor condenser while he was there. After approximately 1 1/2 hours of inspection, testing and service, he called me with his findings: * The system was operating and cooling properly. * The original capacitor was functioning. * The compressor was operating properly. * No oil or residue indicating an obvious compressor/refrigerant problem was observed. * A hard-start kit was not required to restore operation. Based on that second opinion and the fact that the system was operating normally, I instructed my mother to cancel Kingz Cooling & Heating Solutions LLC's return visit. My concern isn't that a technician can never make a mistake. Everyone in the trades can make mistakes. My concern is recommending an additional component or repair without completing enough diagnostic testing to demonstrate that the repair is actually necessary. When you're servicing an elderly homeowner--especially someone who is blind--the customer is placing an enormous amount of trust in the technician standing inside their home. My advice based on this experience is simple: Get a second opinion before approving major or questionable HVAC repairs. In this situation, doing so saved my mother from authorizing additional work that ultimately was not needed to get her air-conditioning system operating properly. There are experienced and honest service companies available. Sometimes getting that second opinion is worth the inconvenience.

No one wants to hear my a/c freezing up story, so I'll skip to the meaty parts…read more First, these folks have a super nice guy that answers the phone (every time I have called, I have gotten the same person). He was helpful when I called and quickly scheduled my appointment. I was surprised that they were able to come out the same day! Not only the same day, but in a matter of hours they were out there to just do two tuneups. The service tech they sent out was very nice and gave me a pretty fair assessment of the system. On my asking, they sent out a sales guy the next day to quote me on a new system. As most sales people should be, he was also very nice. They present a great folder with before and after photos. They also offer a lot of nice guarantees and services with a new install. I won't get into the prices of the systems quoted, but anything A/C related costs quite a bit. This cost is where they lost two stars. One star was lost for having a much, much higher price for R22 than anyone else I contacted. The second star was lost for the way "coupons" are handled. They have some decent coupons on their website, but those have to be presented to the tech at the time of service, not when you call in to pay your bill (mine was double what I expected). I've run several different billing systems and none of them are really, ever final. Also, a tuneup is much less than I expected as it basically entails them checking a few of the key components and then hosing out the coils on the units outside. I can't really knock a star off for that though because it seems that it is par for the course in the A/C world.

If I could give a zero star, I would. I will never use this company again. If you do make the…read moremistake of calling them, make sure the only person that you speak with is the technician. Never speak to a salesman, ever. Learned my lesson the hard way. I will be informing all I can before others have to learn the way I did. This company should be shut down.

The Chimney Man (Armon) has been cleaning my chimney for more than five years and I won't use…read moreanyone else. He always does an excellent job, protects our furniture and never leaves any mess whatsoever. And he's a very nice man.

We hired The Chimney Man to clean and inspect our fireplace and chimney, and to make some repairs…read morewe knew needed to be done. He discovered some additional issues during the cleaning and inspection, and he took time to explain the problems and recommended repairs. Armon was very knowledgeable and professional. He completed the work promptly on a tight schedule even with weather challenges, and the price was very reasonable. I highly recommend The Chimney Man!