Our unit stopped working in the hottest time of the year. We were worried how long it would take to…read moreget someone here. I called Reed's not knowing much about them. A tech came out the same day we called, identified the problem (needed a new fan motor, I think. I'm not great at mechanics). This was late on Wednesday. By Thursday morning they had ordered the part which arrived Friday morning. They set a time for 3 pm. The tech called earlier today to ask if he could come before 3. Thrilled to have some AC back. Charged less than we were expecting. Asked If we wanted to sign up for a year's service contract, which seemed a little high until we saw all the discounts and perks, such as 20 percent off instead of the 10 percent fee that we've been offered other times from different companies; no extra fee for emergency calls; and several others that we had not typical seen when using other companies. The woman who answers the phone is very helpful, friendly, and polite; the owner really knows his stuff and will go through everything with you; and the tech was early, quick, and polite. This is the first review I've written in nearly a year. We're very happy with them.

So, I left a review on Reed's website -- and wouldn't you know it, every single one is a sparkling…read more5 stars. Either they're performing HVAC miracles... or someone's got a heavy hand on the delete key. Here's my experience: I got home after a week of travel to find my AC completely off. I checked the basics -- thermostat battery, breakers, etc. -- but no luck. I called around, and Reed was the only company that had time to come out. At the time, I was relieved. Now... I have an idea why they had availability. The so-called technician arrived and diagnosed the issue as a bad coil -- said it needed replacing for $280. Not great, but I figured okay, let's get it fixed. Then he went out to inspect the outside unit, called me over, and showed me some exposed wires. "Actually," he says, "it's not the coil -- the short happened here." I thought, well, maybe that's a good thing -- wires have to be cheaper than a coil, right? Nope. "That'll be $280 to fix." Funny coincidence -- same exact price as the original issue. I raised an eyebrow and said, "You've got to be kidding me." suddenly, without hesitation $180. Impressive how fast that price dropped $100. So, I said, it's hot and I'll have air. I said sure, go ahead and fix the wires. Twenty minutes later, he's back with a plot twist: "Actually, the short damaged your air compressor and is shot. He begins to explain that the unit should be under warranty and if I knew the owners name that had it installed, I could get it fixed for about $2,200 if it's under warranty, $5,000+ if it's not." At that point, I felt like I was in an episode of HVAC: The Upsell Chronicles. Not entirely convinced, I brought in another company for a second opinion. Guess what? The only issue was the wiring. Compressor? Totally fine. They not only fixed the wiring but gave me a complete inspection all for the low price of $195. No drama, no doom, no five-grand surprises. Moral of the story: If you're in or around Vicksburg, MS and you're having electrical issues AC/Heater "DO NOT CALL REED" Call: Martin Air Conditioning & Elect. You will be glad you did. I hope this helps.

Blazzn Heating and cooling team is very professional. They communicated well and made sure they…read moremeant all my needs. My Air blowing ice cold.

King was classy from the get-go. He was quick to respond to my inquiry and called to confirm on…read morethe morning of our appointment. King arrived with Robert and Nathan in support. All were personable and knowledgeable. They tested and inspected our multi-zone system, educating me as they went. They gave an encouraging estimate to install AC into an outbuilding. They fixed the zone that was not cooling with a capacitor, all at a very fair price.

From the owner: We specialize in installations, renovations, and ductwork repairs. We have over 18 years of…read moreexperience. Call us now at 769-275-5004.

No one wants to hear my a/c freezing up story, so I'll skip to the meaty parts…read more First, these folks have a super nice guy that answers the phone (every time I have called, I have gotten the same person). He was helpful when I called and quickly scheduled my appointment. I was surprised that they were able to come out the same day! Not only the same day, but in a matter of hours they were out there to just do two tuneups. The service tech they sent out was very nice and gave me a pretty fair assessment of the system. On my asking, they sent out a sales guy the next day to quote me on a new system. As most sales people should be, he was also very nice. They present a great folder with before and after photos. They also offer a lot of nice guarantees and services with a new install. I won't get into the prices of the systems quoted, but anything A/C related costs quite a bit. This cost is where they lost two stars. One star was lost for having a much, much higher price for R22 than anyone else I contacted. The second star was lost for the way "coupons" are handled. They have some decent coupons on their website, but those have to be presented to the tech at the time of service, not when you call in to pay your bill (mine was double what I expected). I've run several different billing systems and none of them are really, ever final. Also, a tuneup is much less than I expected as it basically entails them checking a few of the key components and then hosing out the coils on the units outside. I can't really knock a star off for that though because it seems that it is par for the course in the A/C world.

If I could give a zero star, I would. I will never use this company again. If you do make the…read moremistake of calling them, make sure the only person that you speak with is the technician. Never speak to a salesman, ever. Learned my lesson the hard way. I will be informing all I can before others have to learn the way I did. This company should be shut down.