This is the ONLY place I will bring my "babies". I am treated with respect & very courteously. My…read morebaby is treated with love the minute we walk in! They're always there when I need them. If I have questions they always answer them.....they don't ask me to bring my baby in for a visit unless it's needed. They'll give advise about what I can do for my baby at home, if she doesn't need to come in. I highly recommend Murray County Veterinary Services!

My parents called Murray County Veterinary Services at 8:30 am on Saturday during normal business…read morehours to get an emergency appointment for my father's cat who had been hit by a car. They gave them every excuse in the book from being short handed to he was not a patient of theirs. My mother and father both got on the phone and begged them to see them, as they are afraid to drive on the interstate and the cat was near death and this office refused. I even called and they would not see him. Sadly, his cat passed away before he could get him to a vet in Chattanooga. I would not recommend this veterinary off to anyone. They do not have compassion for animals and people in our area.

I've been to a few vets before, but this is the first Clinic whose Dr. actually listens and takes…read morecare of pets. My dog is getting the help he needs, thanks to this pet clinic!

HHorrible experience. My ex and I co-parent our dog, and she and I are on wonderful terms. I set up…read morean appointment and requested pain evaluation and anxiety evaluation as the dog is 10 years old and has worsening hip dysplasia and recent housing changes have caused her anxiety that's causing her to lash out at other dogs in the household. I have a behaviorist that is coming to the house to evaluate the situation between the dogs and make recommendations, and she asked that I have a pain and anxiety evaluation before her visit to the home. I made it clear that I could not make it to the appointment due to work and that I'd be having my ex bring our dog in, and to reach out if they have questions. They weren't allowed in the building due to construction, even though other dogs were coming in and out. They waited 45 minutes on the sidewalk for a tech to come out. Didn't even see the doctor. The tech did not evaluate for pain or for anxiety. The tech did not call me with questions that my ex couldn't answer. No evaluation at all, just wrote prescription for heartworm and flea & tick meds and sent them away. I called this morning to ask about the situation and spoke to the very tech that visited them on the sidewalk. He ignored the fact that I set up the appointment and made very clear what I needed at the appointment. Instead he kept reiterating that my ex didn't have all the information to questions that he had. He ignored that I had made specific examination requests. He ignored that I had already mentioned that I have a behaviorist. Regardless of what I said, he kept falling back on his own assumptions. Rather than listen he chose to be rude. We will no longer be visiting Zutilla clinic, which is a shame because previous visits have been great. This place has gone down hill significantly. Customer service be damned.

we love the staff, we've been with them for over 6 years. Dr Kleppinger, Dr Thomas, Christine,…read moreSusan -- everyone has provided great care for our guinea pigs, dogs, and cats. we've come to them with special needs pets, seniors, kittens. i don't ever want to go anywhere else

Stay as far away from this vet office as possible. Our puppy has been sick over a week with worms…read moreand they were supposed to send off her worm test and call us back but never did or even call to see if she was doing better. She has been suffering over a week now and all they care about is how much money they can charge you. We had to pay them $206. For just a parvo test, worm test[which they never bothered to call us to give us the results]. They just sent us home with some random worm medicine for worms and now a week later they are coming out of her on her bed in the house. This place has causes us a nightmare and worst of all we are worried sick they didnt give her the right medication because shes not getting better The vet that treated her was Sheila Connelly and is was very clear she could care less. Im leaving this review so other dog and cat owners dont have to go through this and get 4 times overcharged.