"iF yOu DoNt LiKe It Go SoMeWhErE eLsE"…read more This place has gone downhill since summer and honestly, between the worst customer service we ever had and the lack of either the place being clean or even being stocked on basic food, we are over it. The shelves are half stocked, making simple things like a pizza or even checking out becomes a hassle. We have been trying to come here for convenience but honestly, as the girl said tonight "if you don't like it find somewhere else". We have, and we will use QuickTrip. Never have we seen such a quick and downhill decline. They have people smoking meth in the bathrooms and shooting heroin out back against the wall. There are used needles on the ground. They have the floor covered in packages that they haven't unboxed and have pallets just blocking main entrances as fire hazards. One of the grossest and nastiest stores I been to in north Texas. The soda fountains either are covered in soda syrup or they don't work at all. Then if we do ask them to look for something they didn't manage to stock they get mad at us like we are the problem for trying to spend our money at their location. Most of the times it's basics like cups and lids. Most of the coffee cups are never stocked, from small to large. We are lucky if creamer is out, and if anyone asks they are treated like an idiot. The way people snap on customers and the fact the store is in business still is crazy to me. Then the icing on the cake, the white girl covered in tattoos with brown hair has had a worse and worse attitude every single time we come in as a family. We drew the line today when she was rude to us and called a customer racist while screaming at him and threatening him with the cops. It was unprofessional to say the least and we say her get other employees to harass the girl he came in about who left crying. The fact all of this is going on is completely insane. I feel like this location even if it did clean up everything has been so tarnished by its reputation. And the fact that all of the good employees are gone shows you that the employees run the store not the managers. If I could rate this lower than one star I would. I won't bring my kids back here again. I have lost faith in Racetrac as a brand but not in God. I really do hope people review this before they work there. We have been Racetrac customers as a family ever since we moved into our house off Buckland since it's always been a short walk until the heat hit. Now after all of this we are sad to leave but realize QuickTrip is only a short car ride and they keep the stores in nice conditions than drug addicts in the bathroom.

1/15/2021- Friday…read more Staff are very professional! Place is very clean! Thank you Racetrac Staff!!! Jjay R1616

This QT is always very clean inside, which makes it such a comfortable stop. The staff here are…read morealways nice, friendly, and welcoming, which really makes a difference compared to other gas stations. It's a convenient place to stop for gas, snacks, or a quick drink, and the service is consistently great!

Place is basically brand new! Inside is clean as a whistle. Staff are helpful and cordial. This is…read moredefinitely the hubbs favorite gas station chain! So always exciting to check out a new one that's pretty close to us. We will be back soon I'm sure!

maybe Racist but definitely rude. You can have all the sense and charm in the world but these…read morepeople treat black women like dirt -- worst service, worst attitude for no reason other than the sky is blue also the prices suck and everything is pre opened

The taqueria is amazing, the store is clean and offers a very good selection of items that the old…read morestore didn't have. Their gas prices are now also a LOT more in line with others in the area, which is nice since they are close to me and on my way to work. The only complaint that I have is that they run out of coffee in the mornings and SELDOM make more unless they are asked to do so. Can't wait for a commercial pot to finish, so sometimes you have to settle for a soda. All in all, the new store is good and the food is awesome! I recommend the chorizo breakfast burrito!

I'm truly in love with Buc-ee's after wondering what was the rave about.. I know 2x over why now!…read more Greeted upon entry.. friendly even with full line. Facilities were clean. Caffeine ready for self service with all the complimentary adds... love a good cup of joe with no extra costs for flavor or milk alternatives!

Minus a star for complete overcrowded areas and long check out line…read more But dang this place is always a good road trip stop. Everything you need. Very clean bathrooms also.

Went in today for some Red Bull to wake up; 'twas a quick stop. Guy working (African w semi long…read morehair) was very welcoming with a nice greeting as I walked in. He was cleaning but still attentive to his surroundings. I hesitated to get some pizza but it looked so freshly baked. I just commented on it but told him I don't need it for my diet. Still had my puppy eyes while finishing paying so he gave me a complimentary slice. This went a long way for me as he understood my hesitation as a customer and went out of his way by doing one simple customer service gesture without me asking. Need more people like him in all convenient stores. Not to give out complimentary items but to provide that customer service that makes one remember that specific store. People won't always remember everything you say or do, but they will remember how you made them feel.

This location is right up the street from my job. I stop in here at least twice a week for a coffee…read moreon the way to work and maybe a mid day pick me up aka: chocolate, duh. The employees are all nice, some friendlier than others. The fountain drink station is always pretty clean, these are located to the right. I mention this because when you first walk in its a little difficult to tell - it literally looks like its for employees only or something but if you keep walking you'll see theres a small aisle. The coffee here is good and strong. Of course its the freshest in the mornings. They have fresh pastries and donuts daily, and hourly they have the pizza by the slice, wings, tacos, etc. Its very quick to get in and out of here. What I DON'T like is the gas pumps. It never feels like its filling up at a steady pace, and I always seem to run through my gas quick when I get it from here. So I no longer get any fuel here, its mostly for red bulls, coffee and pizza. Xo.

The inside normally has 1 employee with at times 8 or 9 people in line (during prime rush hour)…read morewhich is a problem, but this gas station doesn't cheat like the others I've seen that don't accept shell rewards points (the store is 7 eleven and the gas is shell here). Wanted to buy something inside once but the line was crazy long.

Train the employees This African woman told me that she…read more Doesn't know where the beer i was going to buy and she's like I'm not going in the cooler and then yelled at me saying that I better not go in the cooler

Very nice place for quick snacks, drinks or gas. Gas prices are average and not overpriced. Staff…read moreis very friendly and helpful. They have clean restrooms. They are fast and efficient in getting customers in and out. I visit quite often.

Pilot Travel Center is the way to go!…read more My husband is a true believe of Pilot Travel Center and they are always or go-to stop for cheap gas, clean bathrooms and great snacks. The bathrooms in this pilot were clean as always, but there aren't as many stalls as they have in other locations. Besides their usual snacks, this location also has a McDonalds and a Subway connected to the main building. This location also has a full section of Texas souvenir items, which I thought was pretty cool. Last but not least, gas prices were great as usual!

I went here earlier this week for a Cinnabon... they were nowhere to be found! I asked the…read morecashier if it was temporary (a Covid-19 thing maybe?) or permanent, but she said she was new and didn't know the answer. Decent cinnamon rolls are getting harder and harder to find and Cinnabon may not be the best, but they're the best for a chain. Just tragic...