Perfect place for hard scoop ice cream! I'm a sucker for local creameries and the sheer amount of…read moreflavor options here is incredible. Took my family when they came to visit and we all tried something different. My sister swears by the lemon poppy seed ice cream and I might be going once a week to get the butter brickle ice cream. It may be more cost effective to purchase their prepackaged ice creams. My husband tried the strawberry rhubarb, my dad got a root beer float, and my mom tried the butterfingers ice cream. The staff working were over attentive, but not necessarily too helpful? I don't quite know how to describe it, but they hovered to ensure that if we needed a sample they could get it for us. They felt more professional than friendly. I'm sure that with all of the options they have, it's difficult to handle discombobulated customers as they try to make a choice between 40some flavors of ice creams!

Stensland has not disappointed!…read more I've been here 3 times now and love it every time. I noticed they have a flavor that I didn't see last time, sweet corn. Can't wait to try it next week! I love the lemon poppy seed ice cream, it's delicious. Plenty of lactose free options. Staff is friendly, the place is always relaxed and cleaned. I recommend it!

This is a kid-friendly store, and that's the main reason for my review. It's hard to run errands…read morewith a toddler, and it was really great that the salespeople took it easy on me by following me around the store so we could talk while my toddler explored. Also, knowledgable staff who gave me lots of time, and they price-matched to other local stores.

I hate to have to write this, but I think it is necessary if it could help someone else make a…read moredecision about whether to purchase from Karl's. I decided to buy my new kitchen appliances from Karl's vs. buying from a big box store. I wanted to support local and thought I'd receive better service than I would from a large retailer. Sadly, that wasn't my experience. My new appliances were installed November 2025 and it's been nothing but headaches since. The latest issue was discovered when the light came on my microwave to replace the filter but when I went to do it, I realized I did not have access to remove and replace it. I had to call daily for a week to get to the bottom of what was needed. Service said it wasn't a service issue and they redirected me to sales. It turns out the sales person should have sold me a bump out kit at the time of sale because my cabinets are deeper thanks standard over the range. Nobody mentioned this. Not sales at the point of sale, and not the installer at the time of install. The installer just proceeded with the install despite knowing my cabinets was blocking the vent. And I didn't know it was an issue until I had to replace the filter for the first time. Karl's wanted to charge me for the install to have it reinstalled properly. They also wanted to charge for the bump out kit, which I somewhat get but given all the headaches to this point I thought it would be an easy decision to cover the cost of the $80 kit for all the headaches. This is so unfortunate and disappointing.

Great service and advice. First, they provided next day service at a time when I was leaving town…read morefor two weeks and was desparate to get my dryer repaired. Their repair person came out twice to attempt to repair my dryer. He even consulted with a co-worker. In the end, fixing the problem would approach the cost of a new dryer. He advised purchasing a new dryer and gave me excellent advice on which brands he rarely was called out to repair. He was incredibly helpful. Landegent's will be my first call next time I need an appliance repaired.

Complete garbage service. Came over to troubleshoot an issue that only happens when there's a full…read moreload in the washer. So he puts one towel in there, claps his hands, and leaves without telling anyone. Like, you didn't even give it time for the issue to occur. And zero communication about it, like we're supposed to guess what just happened. When I called him a couple minutes after I realized he just left, he's all up in my stuff about it, and I'm like, well come back and I'll show you. He refused so when we called Home Depot to tell them the issue hadn't even been attempted to be resolved, we obviously asked for a different repair company. So their competitor came out, TOOK THE TIME TO LISTEN TO ME, and guess what, HE FOUND THE MOTOR TO BE FAULTY AND HE REPLACED IT. Haven't had the issue since. Will never use these clowns again and I recommend anyone reading this do the same. Read Julie's review lol--I bet it was the same guy. Must be the owner's kid or something because he'd be fired if he worked for anyone else.

Best buy, my electronics home for my necessary and unnecessary products. I'm not overly surprised…read moreat some of the lower starred reviews and can understand why. If anyone in their leadership reads these reviews I hope they take notice of why many people are unhappy. I will be the first to say I absolutely love this store and the products they offer. I'm a total electronics and gadget nerd. I could probably live there. The problem isn't with the products offered. They are high quality. Yeah some things are pricey but if a customer doesn't have enough sense to not buy the platinum engraved $34 HDMI cord when you can get one from eBay for $3.99 don't blame the store, do your research people! Leadership listen up! The problem with your store is the customer service/experience. I don't know what it is, but the employees are not good at reading your customer base. Often times I am left waiting in an area for over 15 minutes without being acknowledged if I have any sort of question. Last December I wanted to purchase remote start for my car. I went to Best Buy and found many options. I waited for 15 minutes just waiting for someone to basically convince me to spend $500 on something I wanted, but had questions over. It would have been a slam dunk sale. I was ready to go, had the money, and was willing to fork it over that day. Not a single person offered assistance that day and I left with no money spent. That lack of customer acknowledgement lost a sale and irritated a loyal customer. Now I haven't been treated rudely by any staff and have at times received great service. However, there have been far too many times where I have been completely ignored and not felt valued. If you can fix this you easily have 5 stars from me and probably many other happy customers. I'll still come back, but it's because I know what I'm looking for I can get in get out pretty quick. Value and acknowledge your customers because it doesn't long for a loyal person to find other options!

I was charged $40 today at the geek squad and he didn't do one thing to correct my problem. In…read morefact, he just told me to call my support desk. Extremely disappointed as he did not have any clue as to how to deal with my problem?

Went out of business. Bought mom a dryer with 90 day warranty and didn't work from day 1. Couldn't…read moreget them to fix it out refund money. Owner was always gone.

I bought a washer and dryer and paid for delivery. I was told the machines had been "gone through…read more". Second time using the washer it flooded my house. I stopped back to let them know. I was told they would swap it out for another. Delivery fee would be on me and not refundEd. I had to hire someone to bring it to my home 35 miles away.my best advice to anyone looking for used appliances: Do not go to Eastman...Run the other way!! City of Sioux Falls and the BBB should check this business out.

Covers my back every time!! Super reliable and quick. Always available too. Also super friendly.read more

Gene at Genes Appliance and Repair convinced my wife to prepay on a repair for discount. She gave…read morehim the $230.00, it's been 2 months. He will not answer his phone or messages now. I am reporting him to authorities tomorrow and I will file a claim against him. Unbelievable. He has his address listed as 900 N Doland. His phone number is 605-251-3869, for reference. Just wanted everyone to know, do not use this guy. Come to find out he has a pattern of doing this sort of thing.

we bought a refrigerator in Sioux Falls from Dugan Sales in 2024 and there extended warranty on…read morethe item. they moved out of Sioux Falls location and we have been unable to reach them on an issue with the refrigerator. We paid $199.00 for the extended warranty and unable to use it or get our money back. we also have an issue with the refrigerator that needs fixed.

Terrible company that sold us a refrigerator that they were not certified to sell. We bought a…read morewarranty through Dugan and they went out of business. Now we are stuck with a broken fridge that only lasted 1 year before it broke down. I'm glad they went out of business