Friendly, professional, matter of fact, and great at explaining the work that is required and the…read moreoptions available. Absolutely worth it. What else can you ask for?

The Elite Control and Design team have been very helpful in troubleshooting my existing home…read moretheatre system -- from fixing crackling in the speakers, to replacing poor quality HDMI cords and setting up a new Blu-ray player so I can watch my old school 90s' DVDS!! They also placed new SONOS speakers on the second and third floors for my music enjoyment. They are very knowledgeable, courteous and willing to help their customers troubleshoot issues for those of us who aren't as techy as the folks who work in the home theatre space. They are local to the Phila area which is also a plus for me... I know these guys do a lot of high end work --- you can see that from their photos. I want to write this review so people know they also work with smaller jobs in local rowhomes and do a great job. My little place in So Phil now sports a nice home theatre and I can clean the upstairs floors while listening to my iTunes library and Pandora. I recommend them for any theatre work you need. Thanks guys!!

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

Highly recommend Ben and the ProTech team!!…read more I spoke with Ben on the phone and I could immediately tell I was in good hands. I requested a network setup from my basement to my home office on the 2nd floor. He completely understood my issue and had a tech at my house 9am the next day. The tech was very knowledgeable, kind, and efficient. He was able to complete the network setup in less time than I expected (great value!). I struggled this project for a week and many hours. I called ProTech and they had it completed the next day. Very satisfied customer, I will be using them again and will recommend them to friends and family.

Ben was extremely responsive on all our initial communications, showed up on time, worked…read moreefficiently and in the end, we had a new home security camera system from Nest installed. His pricing was also more than fair for the install and removal of our old system. You can tell he has a passion for his work and that he is a true pro, but more importantly, he was an all-around nice guy. He will be our first contact for all future needs.

During the COVID-19 crisis our new TV is showing up pretty blurry. It's almost impossible to even…read morewatch a movie because it's so distracting. My husband reached out to our representative at Magnolia. This is what he sent back today. I hope this helps others. We are super pleased with the customer service from Magnolia center at Best Buy in King of Prussia. FYI some of the TVs on the floor or actually connected to the Magnolia system. The sales can be amazing. Stay safe and well everyone. am well, and I hope you and your family are safe and sound as well. "As far as why your TV looks blurry, a lot of streaming companies are limiting bandwidth, which will be different from device to device. If I remember correctly, you have an Apple TV hardwired into your network. The only course of action I can think about is restarting your Apple TV. You can do that by going into Settings and General if I remember correctly. Don't reset it, just restart it. That should clear up things a bit. Also, for applications that allow you to do so, change the video quality to HD or 1080P or whatever the highest available quality is. A lot of applications are forcing the default resolution to 480P to limit bandwidth, which will effect each device differently. The major devices (Apple TV, Roku, Xbox, Playstation, etc) will be the first devices effected I would imagine, since they are the most up-to-date applications. I hope this helps. Ethan Nixon l System Designer" Now that is what I call customer service!!

The magnolia setup here is amazing!! The martin logan's are face meltingly cool beyond belief, I…read morethought I could hear clearly before with 5.1 surround sound but damn, these things practically put meyer line array stacks to shame! go check em out, certainly too expensive for me right now, but damn they're fun to check out in the magnolia theater setup room.

Great experience with Allure Window Treatments. The consultation was easy, the custom shades and…read moreblinds look amazing, and the installation was clean and professional. We also added blackout custom drapery in the bedroom, and it made a huge difference. Highly recommend if you're looking for custom window treatments in Philadelphia

I would not recommend using Allure in Philadelphia owned by Roi Albo. I have had nothing but…read moretrouble since we started this process. Michael Halpern came out and measured my windows and said he would get back to me with a quote. A week later, he still did not get back to me with a quote. I had to follow up with the company several times to get a quote. This should've been my first sign. After signing the contract, Michael told me I would receive my shades in 4 to 5 weeks. After nine weeks, the shades were not ready. I had to follow up with the company multiple times to find out when my shades were coming in. They were full of excuses. Finally, they scheduled a day for install after me calling many times. When the shades arrived, four of the seven shades I ordered were measured wrong and could not be hung. I called and they said they would call me later in the day to explain how they would fix the situation. 2 days later I still did not receive a phone call. After I called them and they returned days later to install the shades that were measured wrong, there were still many issues. They did not supply me with the proper amount of remotes. They did not provide a bottom track for one of my shades. There were nails showing on the frames of the shades that were supposed to have caps on them. The day after the shade was installed the chain to open the shade broke. Finally, they came back to fix the chain and it still does not work. They brought a piece of trim that belongs a floor and tried to install that on the bottom of my window. I'm not sure that the owner, Roi Albo, would have that in his house. I asked him to come to my house to look at the windows that and he will not schedule a time. I still do not have the bottom rail to one of my shades. I also still do not have the proper remote. One shade will not open because the chain is faulty. I would not recommend this company to anyone and cannot possibly understand how they can run a business like this. The only positive experience I've had has been with the installers. They are very friendly and nice.