Great customer support for my airport transfer from Santiago Airport to Hotel and return. The…read moreprice is reasonable too. If the customer representative at the airport counter can understand simple english that will be a 5 star service for overall experience.

I would recommend anyone reading this to use Transfer Pampa instead. I have used both companies and…read moreinteracted with customer service from both, and Transfer Pampa was far superior. The Transvip website does not allow for quick communication with reservations. In my experience I found the individuals I worked with at Transvip to be terribly inefficient and careless. It should be renamed transgarbage because this is how they treat customrts. It takes many days for them to respond to issues, and they are unwilling to support their customers with conflicts. When I had to make a change to my reservation, it was nearly impossible to get customer support. I changed to Transfer Pampa and had a much better experience. I would avoid Transvip at all costs on the future.

Please do not book with Delfos! What a bad company. They got me to the airport way too late even…read morethough I told them when my flight was scheduled. I ended up missing my flight, had to pay 75 USD and missed my bus in Peru as well which was another 10 USD at least. At the airport office they assured me a refund if I write to their email address. They responded to the first email asking for my flight details. Then they realised that I was right and stopped responding. Sent like 5 emails, no respond. Very disappointed. Worst customer service.

Bought a return trip (@ 10% discount) at the time of the initial trip: big mistake! They never…read moreshowed up. Wouldn't even answer the phone. Had to find a taxi at the last minute. Don't use this service! I think there are better more reliable van services available. Wouldn't buy the return trip ahead of time again.