Amazing people here! Especially Victor and Jessica. They all are kind and knowledgeable and caring…read moreto my needs and all my questions.

Technicians did their job but were a little cold and unfriendly. I tried to be nice and friendly…read morewith them. They weren't having it. Not even a smile.

No Long waits, very nice workers at the front desk and I'm…read morethe back. My ultrasound went smoothly

scheduled a lung cancer screening. I called my insurance and the imaging center to confirm this…read moretest, which I had the exact same test in 2023 at the Wayne location with the same code, was covered at 100% as preventative. My insurance changed and I received a bill for $600 toward a deductible which should not apply! After a number of phone calls to the imaging center and my Dr it was clear the imagining center conveniently changed the procedure code so it was listed as diagnostic and not preventative so they could charge me and my insurance a ridiculous amount of money. I also called to see what the procedure would cost as self pay and it was 25% of the total I am being billed. The staff is unprofessional at the Wayne location and the billing department is clearly unethical which is billed through Imagecare at Denville. I am disputing the bill. Seriously unethical business practices.

One particular front desk rep from registration is beyond rude. She is very condescending when…read morespeaking to you despite you trying to be polite. The other front desk rep wasn't too bad but also very short when speaking . I would not recommend you come here if you expect good patient care. Facility is clean and up to date.

They change the chairs. It looks amazing. still continue to provide amazing customer service.read more

Their staff are unprofessional and rude. I had to wait over an hour. The receptionist demanded to…read moresee my drivers license. When I politely informed her that I had not been in a car accident and did not need to show my license she became very angry. Then she took the liberty of trying to correct my name on the stack of forms I had just completed. It is my legal name and the same name that was on my insurance card. If she had a question about my name she should have asked.

I had L3-L4 and L4-L5 bilateral laminotomy/foraminotomy with non-instrumented posterior facet…read morearthrodesis performed by Dr. Jian Shen at Lenox Hill Hospital. After extensive research, I chose Dr. Shen for his precision and minimally invasive approach. My surgery lasted just over three hours through a single incision. I woke up immediately in the OR and stood up for the first time with no low back pain, no leg pain, no numbness, and no weakness. My only discomfort was normal incision soreness. Dr. Shen did exactly what we discussed pre-operatively -- focused decompression with careful undercutting and preservation of stability. When I asked about bone removal and instability, he explained clearly that stability was maintained. As someone with a medical background, I do not give praise lightly. Dr. Shen combines technical excellence with thoughtful surgical judgment -- a balance that is rare. The entire team at Lenox Hill Hospital was outstanding, but Dr. Shen's skill, precision, and professionalism truly stand out. I recommend Dr. Shen without hesitation.

My pain and misery caused by Dr.Shen cause me to write this negative review ,as I tried so hard…read morenot to have to do so. Surgery from Dr. Shen ruined my life. I went for help to minimize my pain and he succeeded in making it much worse!!!!! I presented to Dr. Shen with a herniation at T 6 7 and a pain that disrupted my sleep. Sleep pain was the main reason I told Shen I was considering the procedure. I got NO RESPONSE. I was skeptical about getting the surgery till Dr. Shen said and I quote " I can do the surgery on Friday and you can go back to work on Monday " It was this IRRESPONSIBLE statement that SOLD me on the procedure. He made the procedure seem so simple. He also stated that he has done the most on the east coast. His nonchalant confident attitude convinced me to proceed. In hindsight It was a salesmans pitch, as a true doctor would have honestly and throughly explained the risks. Since I have had the surgery I have been miserable and now in constant pain ever minute of the day and all night even while sleeping. It is much worse then prior, so much so I was admitted to the hospital with a pain that no human should have to experience. I was begging the ER doctors for help. I had no pain when moving as I explained to Shen now moving and breathing deeply hurts. The surgery destroyed my life, and put me on all kinds of medications to survive and I had to shut my business down for nearly 2 months. His response was " There's nothing I can do!!!!" He fn left me for dead. I was hoping to be a Thoracic advocate for Dr. Shen ,but just the opposite had occurred. He butchered my spine and this needs to be told. His bio presents Ike he the greatest. Do not let this fool you. I understand back surgery can be difficult, but a Doctors role is to question me more and explained the risks of making me worse. Especially a spine surgeon who has very vulnerable patients in pain. There was no discussion of risk , only the possibility that it may not help. I was given only an attitude of simplicity and very high probability of success. His communication skills are poor. I feel like I was treated like a thoracic back case ,not a person. As a matter of fact the day of surgery to my surprise without prior disclosure he brought along a Dr. friend who he may have had practice on my precious spine while I was asleep. If I could only prove this I would sue him, but I will never know the answer to this. I only know the post op MRI showed more damage then the preop and the herniated disc is still present. So basically I allowed him to destroy my facet joint and injure my nerve for no reason. I hate having to right a negative review, but the pain literally ANGERS me to do so. I write this letter to warn you about Dr. Shen and to caution you about Thoracic spine surgery for pain purposes and to teach Dr. Shen a lesson to treat his patients like a person not a " case". Only you know the outcomes, but you did not relay them to me . You only stated that you had" zero complications". I assume now you meant that you didn't paralyzed anyone. You did not consider MORE PAIN as a complication. I am here to tell you it GOD DAM well is. I am so Angry with Dr. Shen I want to cuss. If you were honest about patients that had difficulties, I would have never had the procedure done. You did not question me enough and did no clinical exam. Don't you EVER tell a vulnerable patient in pain again that they will be fine in one weekend after spine surgery. I am guilty of believing and trusting you, but I excuse myself as I was in pain. You ruined my life !!!!!!!

My husband and I have been going there for years and slowly seeing the business changing since the…read moredeath of Dr. Rasa. My doctor was Dr. Shraytman. Last correspondence with the office staff and Dr. Shraytman was when I called for him to recommend vitamins to take for my osteoporosis. He said I should s schedule an office visit for that answer. I now go to another doctor and cannot believe the difference in what an entire physical consist of. Dr. Smith is a very well mannered thorough caring doctor. An example of Dr. Shraytman's professionalism is when he kept prescribing for YEARS that I take medicine for my Gerd only to find out you should never take it more than a few weeks! He kept renewing it so I kept taking it. Anyway, I am happy I will not be visiting that office anymore. The staff never calls you back and there's nothing good about that office or a decent doctor anymore.

This is the worst medical practice around. When David Rasa and his group…read moreran it, they were excellent. Now they are a miserable and non caring medical practice. Don't make the mistake of choosing them as your primary care. My son died and they were callous and horrible with what they did and did not do. Dr. Rasa would be furious with what has happened here. A grieving family doesnot need more stress because of their inept handling.

The best doctor I've ever had, I've been coming here since my teens (10+ yrs) not to mention he…read moresaved my life after a surgery that went sideways. His office is always busy so make sure you make an appointment and get there early However they take walk-ins as well. They're located in downtown Haledon, near dunking donuts, you can grab a quick bite while you wait