I went to this establishment with new 33" tires and was fully intent on buying a suspension lift…read morefollowing placement on my truck. I just wanted to see if they could place the tires (which were already mounted on wheels) on my truck. The older man came out and told me "those tires will NEVER fit on this truck. You're best off trying to get your money back for these wheels and tires." He barely even looked. I asked him if there were any lifts available for my older Ford Expedition (which I intended on acquiring anyway). He quickly looked and then proceeded to tell me that there is NO lift for this truck. I felt like I was dismissed. Maybe he thought that, because I was in an older inexpensive car, his time was too valuable for me. What he doesn't understand is that this truck was a farm truck that I was getting ready, and I have several other vehicles that I was interested in making additions to. I went to wal mart and they put the wheels/tires on with no problems at installation or thereafter. The lift kit just arrived and is being installed in Springfield. I will never go to this establishment again. I'll take all my business down south.

These guys have no idea what they are doing. They sell products that they do not know how to…read moreinstall, that they do not understand how they work and do not know options or add ons available for them. If you CAN understand Elmer Fudd at the front desk, good luck getting any info from him. They throw their hands up in the air at any issue that arises and the book doesn't explain. After half a day of trying to find a vibration in my front end, they drove it around front and said "I don't know" the second I got home, I pulled the front drive shaft and problem found. They sell an indexing ring that JH didn't know anything about. At that time, I also noticed that they didn't grease half of the new control arms or the new tie rod. They didn't measure ride height before they installed the lift so my truck was squatting. They didn't know they sold a 4" block option. You will have to call them at least three times to remind them to order the parts you needed in the first place, because twice isn't enough and they don't stock anything in the "shop." Oh, and the alignment place they use is the same thing. My toe was out one degree and six months and a dozen phone calls later, they still won't make anything right.