This is a very small-time operation. They have a total of 4 on staff, so if you don't have any…read moreissues you need to see a specialist for, it might work you. If you do, be prepared to wait..and wait. Then, make make calls back and forth between the provider and them because of their mistakes. Then they (including the doctor) will make excuses and get defensive for being "short staffed". Also, they never apologize for anything. For example: calling in my prescription to the wrong pharmacy, or, trying to charge me a co-pay for an office visit that has zero co-pay.

I've been a patient of Dr. Sisay for over the past 2 years and I've nothing but a great experience…read morewith him and his staff. Dr. Sisay actually listens to me and my concerns and he takes my concerns into consideration when prescribing me medication for my high blood pressure. Most doctors just prescribe you medication regardless of the side effects that you maybe experiencing but Dr. Sisay listens and has adjusted his recommendations to me based on my concerns and experiences. His staff has also been very friendly and helpful. I'm blessed to have them as my primary care providers and blessed that my new HMO plan has him listed as one of their primary physicians.

Dr. Merkin is great, He took care of my family for years. If my mom is sick, I can call him…read moreanytime. He is always available to help.

Oh Gosh. Where to start ? I will simply offer the "highlights" of our visit. Although grateful to…read moreget in to see this doctor on the same day we called, we later learned that because he had NO patients scheduled for the afternoon, he had accepted two new patients. We arrived 30 minutes prior to our 2pm appointment in order to complete paperwork, which we did. At 2pm a man wearing dirty bluejeans, a Cancun T-shirt and a stethoscope around his neck, opened the door to the waiting area and asked us to step in. Our patient was weighed and eventually, his blood pressure and blood oxygen level was taken by this man. He sat with us in the exam room and began to talk and talk and talk about random things. ie: he reads the news to find the "good" news; a terrorist attack can't be stopped; the economy is going to be negatively affected when Amazon and Fed-Ex start transporting goods electronically driven trucks...yada yada yada. As I sat there, I glanced at the countertop beside me where sat a jar of "sterile" gauze pads with no lid. Then I noticed a pillow on the exam table and interrupted him to ask if they had paper pillowcases for it. He said yes, if needed, they would put one on and said I have them right here...indicating down on the floor on the other side of the exam table. Finally, I asked "what is your name?". He spoke his first name, but offered no credentials. He did say that he sits with patients and entertains them until the Doctor is ready to see them. All this is not the worst. The worst is that this man smelled bad ! Not the kind of smell you might have if you'd had to step outside in the heat to get something out of the car, but the smell that's present from no bath for 3 or 4 days. Oh and his hair was greasy dirty and he kept running his fingers through it. From the exam room next to ours, I could hear the Doctor and other new patient talking to one another, because the door was wide open. What kind of confidentiality is that and why did I just sign all those Hippa papers ?? Worse, I heard no exchange of medical dialog such as what's wrong and here's what I can do to help you. No ! What I heard was the Doctor talking about the political condition of our country and the patient talking about a dog that thought he was human. When it was one hour past our appointment time with no word from the doctor, my patience ran out and the alarm bells were ringing loudly in my mind, I told our patient that we were leaving. The man was nowhere in sight, neither was the receptionist, and we walked past the open door of the room with the Doctor and other new patient. No one said a word and no one called me. I immediately called our insurance company to let them know of our experience with this doctor that was on their approved physicians list. They were glad I called them.

Dr. Simon is a wonderful doctor. I have been a patient for more than 10 years and followed when she…read moreleft a practice and went out on her own. She always takes time to talk to me at my appointments and is each to reach in the event I have an urgent issue, have a question, or need a prescription refill. While she doesn't take insurance, her charges are very reasonable given the quality of service she provides.

She's a great doctor she listens recommends Simmons referrals I wanna help you in anyway she can...read more

My grandmother was a patient of Dr.Jose Vallejos for 4 years and he did NOTHING to help her…read morespiraling health conditions. She's currently in the hospital and the nurse just told my mother that he had her on a medication that you are NOT supposed to give older people because it's really bad for their health and makes them incredibly tired. This "doctor" does not know what he's doing. STAY AWAY!!

This is the best Dr.'s Office I have been to in all of my years. The staff is courteous and…read morefriendly. They work with your insurance and Dr. V is the absolute best doctor. Attentive, informative and takes EVERY issue seriously. LOVE THIS PLACE!

I took my wife here we are find another doctor expeditiously would not recommend I would give this…read moreplace zero stars if I could the doctor was wonderful very helpful as far as the receptionist very rude not very helpful seem to not want to talk to you gives off the impression she's trying to rush you out of the office and don't try to call doesn't seem informative needs a better receptionist

I have been having issues with this doctors office but today was the last straw…read more Please do not go here, good doctor but definitely did not have a good experience, the doctor gave me a higher dosage on my blood pressure medication, I had an appointment today just to find out i owe for previous appointments that I thought were free bc no one ever said anything, so instead of a payment plan for the patient that has been going to her for over a year, bc I am not able to pay the entire balance today, I am unable to see the doctor to change my BP medicine, also did not know my appointment today was going to cost as well....the ladies at the front desk have horrible customer service, lack of empathy, no conflict resolution skills. I have called to the doctors office a few times to ask a question, they never give a call back when you need something but did give me a call back today to say I owe for previous appointments..I also have called the doctors office weeks ago and no one never mentioned I owed anything..also I never received a bill from them. This doctors office care more about being paid then there patients.

I have been going to Oak Street for two or three years. I am now changing doctors. They are pretty…read moreincompetent when it comes to diagnosing problems or understanding medication. They wanted to give me prolia shots, which I need, but they wanted ME to buy the medicine and bring it in, Which would cost me $1000. If they bought the medicine it would cost me $25 dollars. They were totally unsympathetic to this. They also denied renewing a prescription for Lexapro, which caused me to have some fairly serious withdrawal complications. I would go to any other Primary care doctor besides Oak Street.

My first visit last week I was told I was going to be seen by a physician but was seen by a nurse…read morepractitioner and was told by the nurse practitioner that they don't have doctors. They're just nurse practitioners. One of the girls sent the registration entered wrong information. I also told them that I had the Medicare advocate help me and she didn't know who he was in fact that there is no Medicare advocate.

Since Dr. Arnold left the practice went down. Dr. Nguyen does not honor any insurances that she…read moretook, her staff is always but the new doctor is too slow and doesn't listen to her patients like Dr. Arnold did. She's a good doctor but could use some bedside manners. You have to miss an entire day of work just for a sick appointment. Dr. Arnold,no never! Dr. Arnold cannot be replaced! I wish we would have had at least a 30-60 day notice before she left. Dr. Nguyen is not a good fit for Dr. Arnold patients! My family members and other elderly patients that were patients for years had to find another PCP instantly! Speaking for everyone... wish Dr. Arnold the best but I wish she had more time to find a better fit and train the new provider! If Dr. Nguyen will accept you as a new patient then go by all means but be prepared to wait all day. Again... she's a very good doctor. Just not a good fit

Dr. Arnold is the doctor who delivered me and has been my doctor for the past 24 years. I have…read morealways been comfortable with Dr. Arnold. She is a wonderful doctor full of knowledge. She has the best bedside manor, she is respectful and she's a great listener. She is unbelievably great with children. My son has never once cried while she was giving him his shots. Everything is exceptionally clean and all the rooms have fun different themes. They even have a special exam room for kids that have all kinds of toys for them to play with while your waiting. I've been with Dr. Arnold for 24 years and for the majority of the time, she has had the same staff. Recently a few members of the staff have been replaced with new people. I have not been impressed. Many of them are unprofessional with a lack of manors. However, Tom is great. He's quick, to the point, friendly, polite and professional. I always schedule my son and my appointments early and we are seen on time. If you are an established patient, you will find the open clinic to be helpful if you need to be seem right away. I cannot confirm the time/dates. I always avoid scheduling my appointment around that time, as the office becomes very busy and I experience a long wait.